creativity

A Year of Yes: Give a damn

“It’s business, not personal” is BS. Businesses are made of people; they’re inherently personal. I recently got very emotional over a business issue because I care. Some people took issue with that. I’d do it again. Leaders need to see their team members as people first, employees second.

Being a heart-centered, empathic leader is what helps teams grow healthy and strong. Take care of your people and they will take care of your customers who will take care of your investors and shareholders. It’s that simple—give a damn and show it through your actions and words.

 

creativity

A Year of Yes: Application to grad school sent!

20180805_140530Last week, I wrote about my interest in going back to grad school to pursue a Master of Science in Biomimicry. I intended to do a *little* work on my personal statement this weekend and then just couldn’t stop myself. I wrote the whole dang thing in one sitting. And I cried because A) it means that much to me and B) I am a big ol’ sap. I had a good night’s sleep, got up early, edited it, and sent it off. So now, we wait. I feel insanely happy that I’ve taken this step. I can’t wait to spend my days learning from nature so that I can literally build a better world for all beings. I still feel like I’m dreaming a bit that this is actually going to happen (provided the application process goes well), and that’s okay with me. I’m fine with having a life that is the stuff of my dreams. Thank you all for sharing in this process!

creativity

A Year of Yes: Marrying writing, storytelling, business, product development, and science through biomimicry

Some news. Shark mucus sounds like an odd inspiration. Stay with me. After the podcast Ologies released its shark episode, I re-examined biomimicry as a way to marry my product development, business, and storytelling experience with my love for science. I owe host Alie Ward and Chris Lowe, who was the shark expert on the episode a million thanks. Here’s why:

I always loved science and actually started college in the engineering school. After a professor told me I didn’t “have a mind of physics”, I believed him and left all my dreams of working in science behind. I changed majors entirely and have always wondered what might have been if I hadn’t let this professor get into my head.

Fast forward a number of years. I’ve continued to learn about science and its applications. Over the years, I’ve thought about different ways that I could have a career that combined science with all my other experience & interests. Enter Ologies and sharks…

Shark mucus acts as a built-in antibiotic bandaid that allows sharks to rapidly heal. This may contribute to their long life spans of – wait for it – up to 470 yrs! We should apply this to our own medical research, right? We do! In the field of biomimicry.

Biomimicry is an applied science field in which the wisdom of the natural world plants and animals is studied and applied to the human-built world of products & environments in a sustainable way that benefits all beings.

After some research, I learned there’s a Masters of Science in Biomimicry through   that’s a dream program. Multidisciplinary, online, created for working professionals, and with a travel research cohort component. Best of all, it leverages ALL my prior experience.

I’ve been a fan of Janine Benyus‘s work since reading about her 10 yrs ago. She founded this program. It’s exciting how much the field has grown & how vital it will be to use design + business + science to build a better world for all beings as we grapple w/our changing planet.

I’m now in application and scholarship hunting mode, hoping to begin the program in 2019. Finding the work we’re meant to do is a long and winding road. I hope my story inspires you to stay curious and to keep reaching for a life fueled by passion and goodness. The world needs us.

 

 

creativity

A Year of Yes: Why a career in the arts is the best business training you can get

About two years ago, I went to the Kennedy Center’s Arts Summit. It was a gathering of about 150 arts professionals, hosted by Yo-Yo Ma, and focused on Citizen Artistry, the idea of using the arts to influence positive change in people’s lives. I was one of the only people there who had worked in an industry other than the arts, and one of exactly two people who had an MBA. Several people asked me why I ever thought about pairing my artistic interest with business training. I told them that art and business are equal partners, not adversaries. In an artistic organization, you need business skills just as much as you need artistic talent. And in all organizations, business people have a lot to learn from artists.

This was puzzling to a lot of people, and that’s when a lightbulb went off for me. How could I bring the arts and business, and more specifically people who work in both disciplines, together to learn from one another? At the end of the Summit, everyone had to create a card to describe their career goal for the year. Here I am with my card:

“I commit to helping artists find the business people within them, and to helping business people find the artists within them.”

My life and my career have never been a binary choice between the arts and business. They’ve always been a package deal for me. And I wanted to find a way to work that mission into my career. I started my career twenty years ago in company management of Broadway shows and national theater tours. It has been a long and winding road since then. In all of these experiences, I say without hesitation that my work in theater has been the best business training I’ve ever had.

I so fervently believe this that when people ask me “how can I enhance my business skills?”, I tell them to go produce a live performance.

Why?

Here are the business skills we wield to produce a live show:

  • Meeting a preset, non-negotiable deadline (that curtain is going up on time no matter what—the show always goes on)
  • Staying below a strict budget, and likely a very small or non-existent budget to start with
  • Intense collaboration with a motley crew of colorful characters who all have different needs wants, and goals—hello competing priorities!
  • Publicity, marketing, media planning, and content creation
  • Financial management and accounting
  • Operations and logistics
  • In-person customer service
  • Bargaining and negotiation, as well as legal contracting
  • Impeccable time, people, and stress management
  • Recruitment and staffing
  • Oh, and then there’s that little matter of the show actually being high-quality
  • And, lest we forget, if any one of those balls drops, you bear all of the responsibility because you don’t have any backup

Are you kidding me? What other industry requires that much of a single person? No other industry. The production of a live show is the epitome of deft business skills in action.

I was beyond fortunate to have this kind of experience in the arts in my early twenties. It has informed and shaped my career and life as an adult, and I wouldn’t have it any other way. These skills are transferable to so many other industries, and a variety of roles within organizations and companies. The arts, and our active engagement with them, have many more gifts to give us than we realize.

My great hope and purpose in coming to work at PatronManager is to help arts managers create an environment of financial sustainability that allow your art and artists to shine, and to make your work accessible to as wide an audience as possible. The arts have never been more important than they are today, and our responsibility to produce them has never been greater. If you have ideas for us, please don’t be shy. I want to hear them so that we can help each other bring them to life.

creativity

In the pause: With enough time, life and career come full-circle

Yesterday, my life and career went full-circle. The company where I work now is a service and product provider for the Annie Russell Theatre at Rollins College. I worked at the Annie from 2003-2004. What’s more, our products and services are mainly used by the person who now has my former job. I spoke to her yesterday. She sits in the same office where I used to sit, and many of the same people are still at the theater. And to further bring it all around, I found my name and contact info at the Annie in my current company’s opportunities pipeline. (Apparently, I even got a cold email from my current CEO as he was prospecting for the business at the Annie and he sent me his first book on email marketing!)

This reminded me how often our circles cross and overlap, how timing really is everything. Every once in a while, an opportunity comes around a second time, perhaps in a different form, and it clicks in a way that it couldn’t the first time. A missed opportunity today always has the possibility to find its way back to us. I wonder what other opportunities will find me again.

creativity

In the pause: How writers can deal with naysayers

“The world is full of people who say it can’t be done. If everyone listened to them, we’d still live in caves—and there would be no such thing as books.” ~Dean Koontz #NaNoPepTalk

I’d like to talk to you about naysayers. Some are valuable. When I was deciding to go to grad school and expressed my desire to work part-time and go to school part-time, a friend of mine told me exactly why that was a terrible idea. (He had gone part-time and deeply regretted it.) He was right. It was a far better idea for me to go to grad school full-time. After I got my MBA and a good job, and decided I want to work on my writing on the side, that same friend said I was wasting my time and that I should really focus on important things like climbing the corporate ladder and finding a husband. (He never climbed the corporate ladder, he’s not a writer, and his spouse is less than a good match.) That time he was wrong.

To find out if naysayers are worth listening to, I consider the feedback as if a friend was telling me my own story. That objectivity helps me sort the BS from the gold. Also, consider the perspective of the naysayer. Are they offering you advice from experience, or are they just stating their opinion as fact? I’m glad my friend gave me solid, informed reasons to go to grad school full-time. It’s one of the best decisions I ever made. I’m glad I ignored his opinion about my writing and how to spend my time. If I had listened to him, I wouldn’t have the writing career I have today.

Ultimately, the one who lives with the consequences of your choices is you. What matters most is your opinion of your own life.

creativity

In the pause: Me too. And other things on my mind related to the rampant problems of sexual assault and harassment.

Me too.

If all the women who have been sexually harassed or assaulted wrote “Me too.” as a status, we might give people a sense of the magnitude of the problem.

And here are some other things that are on my mind as I watch my social media feeds fill up with this very sad realization that we have been harmed for far too long:

– As someone who has had to call people out for poor behavior (publicly, loudly, and repeatedly), we must have each other’s backs. It is an extremely sad fact that I have experienced even more bullying from other women than I have from men. Even though bullying is not assault, it is certainly harassment. And ladies, we just cannot tolerate this anymore, collectively or individually. Women who treat people badly, whether those people are male or female, must also be called on the carpet and stopped.

– This is not a male versus female problem. This is a human problem. I am incredibly fortunate that the men in my life are upstanding, respectful, and kind. (As one friend recently pointed out, a**holes don’t last long in my world.) Ladies, if someone mistreats you, promptly get rid of him. And if there are reasons you can’t get rid of him, then get help immediately from friends, family members, support groups, co-workers, or public services. This kind of man is not good enough for you. Either he treats you well, or he gets his walking papers. Period. I have seen far too many of my amazing female friends waste their time and energy in relationships with men who do not deserve them. It’s far better to not be in a relationship than to be in one with a man who isn’t good for you. I have learned this the hard way.

– Do not suffer in silence. Intimidation is one of the prime ways that sexual harassment and assault is perpetuated, and perpetrators count on the fact that you won’t say something to someone. Stand up, speak out, and get support. If you don’t know who to call, then call me. I’ll help. I’ll always help.

creativity

In the pause: The difference between a boss and a leader

Let me be clear about my philosophy on leadership. I’ve had two kinds of bosses: amazing ones who fight for their people and truly awful ones who fight against their people. Those of you who have worked with me and for me know this: I fight for my people. I block and tackle for them. I listen (rather than just waiting for my turn to talk). I can’t always get them what they want, but I will always get them what they need and won’t rest until that happens. Everyone gets a seat at the table and gets to have their say without sugar-coating. Everyone gets clarity and transparency. The hinges are off the door, or better yet there’s never a door at all. I am there to serve, support, and encourage, not to criticize or dictate. This is what it takes to have a team. Until you do that, you may be someone’s boss but you’ll never be someone’s leader. And there’s a world of difference between those two roles. Let’s always be mindful of that distinction and push ourselves to be the latter. Not surprisingly, if you take care of your team, the team will take care of customers, and customers will take care of investors. It’s as simple and as difficult as that.

creativity

In the pause: I love my job

I started my new full-time job this week, and I have to say that after just a few days it has exceeded all of my expectations. I recognize that I am still in the early days of this role with this company, and I think it’s worth detailing exactly what I love about it and why:

1.) I love artists. I mean, I really love them. All shapes, sizes, and genres. All of my colleagues are artists in some way. Musicians, writers, actors, dancers, directors, designers, producers, singers, visual artists, bakers, and improvisers. They literally bleed creativity. And then, we add to that the fact that we are an organization whose clients are all performing arts and cultural organizations. I am surrounded by art, and everything I’m doing and learning is helping to further art in all its forms. How cool is that?

2.) Artists are an accepting, helpful, and collaborative breed of folks. The doors are open, the hinges are off, and everyone is encouraged to grab a glass to toast to creativity. This is by far the most welcome I have ever felt at any job in my career. It’s also the most diverse and the organization of my training schedule is just stellar.

3.) We have lots and lots and lots of interesting, thorny problems to solve. There will never be a dull day at this place. Never. We work inside of Salesforce and the platform is POWERFUL. I mean, I’ll be learning something new about it every single day. It’s mammoth and nearly every organization in every sector is using Salesforce is some way. Getting that experience of working in Salesforce, customized for nonprofits, is a skill I will be able to utilize over the course of my entire career.

4.) I use every part of my brain and every part of my experience every day. My job combines all of my experience as an artist, and in business, technology, and product. In many ways, everything I’ve done up to this point has helped me to land right where I am.

5.) New York City is my muse. My office is near Carnegie Hall and I also have the flexibility to regularly work from my home. I love that I can walk to work and that when I step out of my office, I am smack dab in the middle of Manhattan.

I am under no illusions that I will never have a tough day. I’m sure I will. And even on the tough days, what I will most appreciate about this company and our incredible product is that there is a higher purpose and everyone here is on-board with that higher purpose. That’s the crux of it all: everyone here is driven to make the world a better place through the combination of technology and business to support and foster the arts. I couldn’t think of a better place to be right now.

creativity

In the pause: You need a minute

“Pause, breathe, repair your universe, proceed.” ~Anonymous

Yesterday I had a moment when I felt overwhelmed. My new job has a lot of systems, passwords, procedures, opportunities, possibilities, and many people in many places. This is the vertical learning curve I was looking for.

On my way home, I went through my mental checklist of what I’d done in a day, what I’d do the next day, and how I’d get through the rest of it to fully get up-to-speed. (Pause.) It’s going to take some time and a lot of effort, and that’s all okay. (Breathe.) When I got home, I went into my Trello board and organized what I would do when, brought some sanity to my inbox, reconfigured the wiring in my apartment for my home workstation, and lassoed by calendar. (Repair my universe.) And today is a brand new day. I’ll proceed.