Let me be clear about my philosophy on leadership. I’ve had two kinds of bosses: amazing ones who fight for their people and truly awful ones who fight against their people. Those of you who have worked with me and for me know this: I fight for my people. I block and tackle for them. I listen (rather than just waiting for my turn to talk). I can’t always get them what they want, but I will always get them what they need and won’t rest until that happens. Everyone gets a seat at the table and gets to have their say without sugar-coating. Everyone gets clarity and transparency. The hinges are off the door, or better yet there’s never a door at all. I am there to serve, support, and encourage, not to criticize or dictate. This is what it takes to have a team. Until you do that, you may be someone’s boss but you’ll never be someone’s leader. And there’s a world of difference between those two roles. Let’s always be mindful of that distinction and push ourselves to be the latter. Not surprisingly, if you take care of your team, the team will take care of customers, and customers will take care of investors. It’s as simple and as difficult as that.
In the pause: The difference between a boss and a leader
Published by Christa Avampato
The short of it: Writer. Health, education, and art advocate. Theater and film producer. Visual artist. Product geek. Proud alumnae of the University of Pennsylvania (BA) and the Darden School of Business at the University of Virginia (MBA). Inspired by ancient wisdom & modern tech. Proliferator of goodness. Opener of doors. Friend to animals. Fan of creative work in all its wondrous forms. I use my business skills to create passion projects that build a better world. I’ve been called the happiest New Yorker, and I try hard to live up to that title every day. The long of it: My career has stretched across Capitol Hill, Broadway theatre, education, nonprofit fundraising, health and wellness, and Fortune 500 companies in retail, media, entertainment, technology, and financial services. I’ve been a product developer and product manager, theater manager, strategic consultant, marketer, voice over artist, , teacher, and fundraiser. I use my business and storytelling to support and sustain passion projects that build a better world. In every experience, I’ve used my sense of and respect for elegant design to develop meaningful products, services, programs, and events. While building a business career, I also built a strong portfolio as a journalist, novelist, freelance writer, interviewer, presenter, and public speaker. My writing has appeared in The Washington Post, The Huffington Post, PBS.org, Boston.com, Royal Media Partners publications, and The Motley Fool on a wide range of topics including business, technology, science, health, education, culture, and lifestyle. I have also been an invited speaker at SXSW, Teach for America, Avon headquarters, Games for Change, NYU, Columbia University, Hunter College, and the Alzheimer’s Foundation of America. The first book in my young adult book series, Emerson Page and Where the Light Enters, was acquired by a publisher and launched in November 2017. I’m currently working on the second book in the series. A recovering multi-tasker, I’m equally at home in front of my Mac, on my yoga mat, walking my rescue dog, Phineas, traveling with a purpose, or practicing the high-art of people watching. I also cut up small bits of paper and put them back together as a collage artist. My company: I’m bringing together all of my business and creative career paths as the Founder of Double or Nothing Media: • I craft products, programs, and projects that make a difference; • I build the business plans that make what I craft financially sustainable; • I tell the stories that matter about the people, places, and products that inspire me. Follow my adventures on Twitter at https://twitter.com/christanyc and Instagram at https://instagram.com/christarosenyc. View all posts by Christa Avampato