creativity

In the pause: Holding myself accountable

I’m a voracious list maker, mostly because it helps me to remain accountable for moving my ideas forward. Since the weekend, I’ve been making a list of things I need to do to test out my new business ideas for on-demand and virtual guidance counseling for students. So far, I have a few to-dos on the books and they are:

  • Writing to my high school guidance counselor who inspired this idea to give him a long overdue thank you and to let him know his efforts were not in vain. I actually made it to adulthood in mostly one piece and am now giving back.
  • Making a list of people I’d like to contact to do research on the roles of guidance counselors and school administrators so I can understand their pain points and how this company can be of greatest use to the kids in their schools and to their staff.
  • Developing a light-weight version of a pitch deck that lays out the purpose, the impact, the methods to achieve that purpose, and my many questions.
  • Setting up time to meet with a couple of friends who are going to give me advice on the aforementioned pitch deck.
  • Setting up time to meet with a technology development shop that I love and want to work with.
  • Making a list of influential people who I want to contact about the idea to ask for their help, guidance,  and ideas.
  • Set up a meeting with a designer who I hope will help me with branding, a logo, etc. She reached out to me through Instagram and I love her work!
  • Reading, reading, reading. Researching, researching, researching. Learning, learning, learning.

I will say that I’m loving every moment of this. I’m loving it so much in fact that it doesn’t even seem like work. And that, my friends, is the point. We should find something that we love to do so much that the time flies and it makes us feel alive and free.

creativity

In the pause: Don’t let money run the show. At least not at the beginning.

On Friday, I was talking to a friend about a new business she’s thinking of starting. She reached out to another friend of hers to ask for advice. Though she has a lot of passion for the idea, she wasn’t sure how to monetize it. Her friend, a very successful entrepreneur in the financial services space, said, “Don’t worry about monetization right now. Just build what you want to build.”

That might sound like odd advice, especially from someone who works in finance. Aren’t we taught that to build a business we must think about bootstrapping or raising capital and an exit strategy? Doesn’t it all start with how to get money in and then how to get your money back out? This is where a lot of ventures fall down – they worry so much about the money at the start that they lose sight of why they’re building a business in the first place. It starts with passion and heart.

At the beginning of a business idea, you’re experimenting and testing. You’re trying to figure out what you can do and who you can help. To do that, you build the smallest possible piece that you can with as little money as possible for a very small number of people. Go ahead and dream big, but build small. You don’t need to save the whole planet in the next hour. All you need to do is make one thing better for one person. That’s the seed. Start there and see where the path leads. Stay curious. Stay hungry. Stay alert. Pay attention. Listen. Try, fail, and try again. Right now, that’s the only work you have to do.

creativity

In the pause: Thinking of Lady Liberty

When I worked at Amex from 2008-2012, I would sneak away from my desk for a few minutes, go up to the 50th floor, and look out the big bay windows at New York Harbor, one of the busiest harbors in the world that has very strong currents and tides.For me, New York Harbor was then and is now a powerful allegory to our nation’s circumstances. A few minutes with that view kept me sane and calm in times that were anything but. Seeing the Statue of Liberty and Governors Island reminded me that no matter how troubled the waters of our nation are, we would be okay if we could all hang together and support one another.

I’ve been thinking about that view a lot lately as we face times that seem just as uncertain and frightening with the executive orders regarding immigration and the battle now being waged around financial regulation. How can we disagree so vehemently and remain united? How do we move forward when there is such fundamental disagreement on a human level? These are questions I will continue to consider in the coming months and years. I’ll let you know what I find.

creativity

In the pause: Leading economic indicators we all need to watch

Buried deep in the Business & Finance sections of media channels, there are some leading economic indicators that we all need to watch. I have to admit that I’m getting very nervous. I’m beginning to feel like it’s 2007 so I’m making plans with my money. You’ll find a mini-action plan at the bottom of this post. I hope it helps. Please feel free to share this post with anyone whom you think would be interested. I don’t have a crystal ball. This is just what I’m seeing, reading, hearing, thinking, and doing. I put links below for you to reference:

  1. Executives at Wall Street’s largest banks are dumping stock, and I mean dropping shares like they’re hot potatoes. They have sold nearly $100 million worth of stock since the election. And it’s not just some of them. It’s all of them! Bankers dump stock because they think now is the best deal they’re going to get for a good long while. They’re smart as hell when it comes to these kinds of predictions so pay attention to them. Yes, the Dow hitting 20,000 is a big, flashy story. But honestly, that’s all it is. Don’t think that means good times are ahead. The Dow is going to seesaw like it’s on an elementary school playground for years to come. In July 2007 the Dow hit a record 14,000 and then it plummeted to 6,547 in March 2009. Those were dark times filled with panic. There is a high degree of volatility in our economy right now, and by all accounts that volatility is going to continue to a frightening degree.
  2.  Emerging markets are selling debt at record numbers. Argentina’s finance minister explains why in an interview with the WSJ: “Nobody knows what’s going to happen to U.S. interest rates with Mr. Trump as President. We have to reduce the level of uncertainty that there is now. The right decision is to minimize financing risks.” Again, finance ministers in foreign countries are seasoned professionals who spend their waking hours watching economies and policies. This is all they do, so when they make statements like this, it’s very significant. We need to listen to them.
  3. Contrary to all of the hoopla from the West Wing this week, American corporations are not investing in their businesses. They are stockpiling cash to the tune of $1.9 trillion, the most cash they have ever held. Ever. This isn’t rainy day savings. This is flat-out hoarding. Why would they do that? The same reason you would stockpile cash—because they are worried about what’s ahead. By having cash on-hand, they will be able to make adjustments and survive. In a difficult economy, cash is life (literally!) Accountants and finance professionals help companies manage and hedge their risk. Again, they know what they’re doing.

Look, I have no desire to relive those frightening years of 2008 – 2012. They were awful. But please understand that in the case of global economics, there is very little that ordinary individuals like you and I can do to impact this outcome. This is an issue that is truly in the hands of fiscal policy makers and elected officials. Trump’s volatility and foreign policy decisions will move markets. I wish that weren’t the case, but it is. So here’s what I’m doing to protect myself:

  • Increasing my cash savings. I’m still savings for retirement in my 401K and IRA, but I’m not making any significant purchases that will put me behind the 8-ball financially. I have a lot of friends who bought houses, cars, and the like in 2007 just after we graduated from business school. Some paid dearly for those decisions for years. I have an emergency fund if my job evaporates or I have a medical emergency. Liquidity will be the name of the survival game if our economy goes belly up again like it did in 2008.
  • I’m continuing my side hustles as a freelance writer and I don’t spend any of that money. I save it. The extra income really helps.
  • I have a plan if lose my job tomorrow. I know it is scary to think of things that way. I know it isn’t optimistic. I know it sounds like Doomsday is on our doorstep. No one wants to think about this. But we must. Please. Just have the plan ready to go, and then get back to work.
  • Now is the time to up your skills and make yourself more marketable. I’m now thinking of ways to do that through volunteer work and free or low-cost trainings. Now’s the time to break out our jack-of-all-trades game faces.
  • If you are in a job that looks shaky now, I would strongly encourage you to look for a new job and get out ahead of the storm. If your company is unstable now, it will only get more unstable with a rocky economy. Don’t cross your fingers and hope everything will work out alright. Now is not the time to preciously cling to feeling badly about leaving your company, or your boss, or your coworkers. The only one who’s going to make things alright for you is you, and remember a company will protect its own survival before it protects your job. When their backs are up against the wall, people become line items. I know that’s painful to hear; it’s also truthful. I watched 10s of 1000s get laid off from my company from 2008-2012. It was harrowing. I still feel sick about that time. Companies are survivalists so we must be, too. Take care of you.

I wish this were a sunnier post. I wish like hell that I had great news for you when it comes to the economy. But listen, knowledge is power and protection. I would be delighted to be completely wrong about all of this though I’m of the belief that it’s better to have a plan you never need rather than needing a plan you never have.

And if you need help, please let me know. I am not a finance expert by any means so please don’t take this advice as such. I do read a copious amount of information on a daily basis in dozens of channels. I try to stay as informed as possible on a wide variety of subjects. As I learn and understand more, I will of course share it. Together, watching out for one another, we are stronger and more resilient. If last week is any indication, we’re in for quite a ride for at least the next 18 months until the midterm elections. At least we’re all in the same boat. Now let’s row in the same direction.

creativity

Wonder: Go someplace where you can glow

About a dozen years ago, I interviewed for a job that was boring but paid well. I interviewed and really thought I made a great impression. Then the hiring manager told me, right in the interview, that she wasn’t going to hire me. I was devastated, until she explained why she wasn’t going to hire me. She said, “Christa, you’re a bright, shiny candle. Taking this job would be like taking a candle and putting it under the table. And that’s not where candles belong. Go somewhere where your light is needed and appreciated. Go do something really good with your life.” I’ve never forgotten that advice, and every day I try to live up to it. Sometimes I fail, but the daily pursuit to do something good with my life has always been worth it. I tried to find that hiring manager’s contact information so I could thank her, but it’s been lost in the shuffle over all these years since my interview. So this post is my attempt to thank her, and to encourage us all to find the place where our light is needed and appreciated in the coming year. Go where you can glow.

creativity

Wonder: A new kind of artificial intelligence

Can we build algorithms for compassion, empathy, kindness, understanding, and love? We build all kinds of algorithms to process enormous data sets and to cull through endless masses of information in a variety of formats in a variety of fields. Can we also build them to help us become better people and make choices that improve our sense of humanity?

In other words, does artificial intelligence only apply to IQ or can it also extend to EQ (emotional quotient)? What about the lesser known Understanding Quotient (UQ), Passion Quotient (PQ), Courage quotient (CQ), Communication Quotient (COMQ), and Spiritual Quotient (SQ)?

We know they can be used to guide weapons. Can they be used to stop war and violence? Could they make our neighborhoods safer and more efficient? What kind of data would they need to do that, and what kind of output would help us achieve these goals?

These are some questions I’m thinking about as I consider my next career move. Comments, ideas, and suggestions welcome.

creativity

Wonder: Jiro Dreams of Sushi

“I fell in love with my work and dedicated my life to it.” ~Jiro Ono

A friend of mine recommended I watch the documentary Jiro Dreams of Sushi. It’s about Jiro Ono. 85-years-old, he is considered by many to be the world’s greatest sushi chef. He is the proprietor of Sukiyabashi Jiro, a 10-seat, sushi-only restaurant inauspiciously located in a Tokyo subway station. (Yes, the finest food can be found in a subway station!)

Humble and unassuming in appearance, it is the first restaurant of its kind to be awarded a prestigious three-star Michelin Guide rating. Sushi fan from all over the world repeatedly visit and make reservations months in advance. Jiro is completely unimpressed with himself. At 85, he says he is still searching for perfection, still trying to get better every minute of every day. He is also a fierce advocate for greater environmental regulations to protect the oceans and wildlife.

His dedication, passion, and commitment to his work is without equal. I enjoy my work but I don’t have what he has. It gave me something to aspire to, to search for. I’m looking.

creativity

Wonder: Once an entrepreneur…

As much as the security of a full-time job is comforting and the angst of being an entrepreneur is anything but, I’ve begun to think about striking out on my own again. This next leap is likely at least a year away as I start small, test ideas, ask for feedback, and develop a solid plan. I just know in my gut that I’m meant to do my own thing, to use opportunity to its full advantage where and when and how I see it, not how it’s defined by others. I’m only at the very, very early stages of this process and the lessons (tough and otherwise) of my last independent venture are looming large in my mind, and I plan to take all that wisdom and reinvest it in this new venture.

Last week I went to the U.S. News & World Report Healthcare of Tomorrow conference here in D.C. and I left every panel inspired, energized, and hopeful. There is such an immense amount of innovation happening and we are just beginning a new era of medicine in which we’re literally outpacing science fiction. From genomic and precision medicine, to transplants and prosthetics, to life-saving nanotechnologies and artificial intelligence paired with human creativity, there is so much possibility. I want to do my part to usher that possibility into reality.

I’m just now floating early ideas by some trusted people who aren’t shy with their critique and also unfailingly supportive of my dreams. It is a fine line to walk and they do that with grace and intelligence. I can see the future now, out there on the horizon, and I’m taking steps toward it every day. Like all things, it’s a journey and just knowing where I’m going has given me a lot of peace in the pursuit of the next adventure.

creativity

Wonder: It’s always a good time to pursue your dream

“Hold fast to dreams for it dreams die, life is a broken-winged bird that cannot fly. Hold fast to dreams for if dreams go, life is a barren field frozen with snow.” ~Langston Hughes

The guy I’m meant to be with believes in dreams as much as I do. On Sunday I went on a date with a new guy. He talked so passionately about food policy and public policy, the field that he studied for his PhD so I was surprised when he said he was an examiner at the patent office. I asked him why he wasn’t pursuing his passion around food in some way, even through hobbies and in his free time, and his response bummed me out: “At this point in my life, I’ve accepted that the best I can do is have a job I don’t hate.” Ouch! This person will never possibly understand me or appreciate my belief in dreams.

I’m a firm believer in the idea that we come across the people we do, when we do, for a very important reason. Though this guy and I are roughly the same age, we are miles apart in terms of how we think about life, our dreams, and our purpose. His response made me believe in my path more than ever, and strengthened my resolve to find someone who see dreams and life the way that I do. I can’t imagine ever giving up on my dreams. Even if I don’t achieve all of them, the pursuit is more than worth it. And so is yours. Please don’t give up. We can all do better than just having a job we don’t hate.

creativity

Wonder: The toughest reality about leadership

A long time ago I embraced the idea of leadership as service. If leaders take care of their teams, their teams will take care of their customers, and their customers will take care of the company. If we’re going to lead an organization, a group, a product, or a yoga class, the last thing we should do is play the “look at me and look what I can do” card.

This is what so many leaders get wrong. They bury themselves in their work and forget the crux of their role—to support their team members, individually and as a group, and spend the vast majority of their time removing roadblocks so that their teams can do their best work. The roadblocks can be funding, revenue, processes, procedures, services, and the list goes on.

It takes a tremendous amount of two-way trust to lead—leaders have to trust their teams and vice versa. It’s about crossing the finish line together, not beating one another to the end, whatever the end is. Just as the Lean Startup revolutionized how we see entrepreneurship and management, I hope that this idea of leadership as service revolutionizes the way we see company culture. A leader needs to be the last in line, not the first. It’s so much easier to push than to pull.