art, choices, decision-making, impact

Step 238: Virtuous Feedback Loops and Doing What We Do Well (and Love)

“In the last analysis, the individual person is responsible for living his own life and for “finding himself.” If he persists in shifting his responsibility to somebody else, he fails to find out the meaning of his own existence.” ~ Thomas Merton, Trappist monk, poet, and author

My Uncle Tom sent me this quote just as I was online researching virtuous feedback loops, an operations term that describes a system that is built to educate itself by doing the very act it was created to perform. (There really is no end to my nerd-dom.) With virtuous feedback loops, a system constantly learns and improves. It’s a technical paradigm that at its core supports the old adage of “practice makes perfect”, at least “practice makes better.”

I thought about how we build systems into our lives that function as virtuous feedback loops. Certainly music, sports, the arts, and cooking are examples of these loops – we improve these skills just by practicing them, learning something from each new shot we take at it. Except when we hit a wall. Improvement ceases, we get stuck, and then grow to hate the activity altogether.

I was a saxophone player when I was in school, and I was truly mediocre. I would practice and practice and practice and really never make any great strides. I finally got so frustrated with the lack of progress that I decided to be a jazz fan and turn my artistic energy toward writing, design, and business (which, yes, is most certainly an art). It was a wise choice on my part. I’ve turned out to be a much more productive and happier writer, designer, and business woman than I ever would have been a jazz artist.

We have only so much energy and years to while away on this planet. Thomas Merton implores us to take a look at our lives from our own perspective, not anyone else’s. Take stock of what really matters, what we love to do, and where we can be useful, and action against that. Build virtuous feedback loops in our lives that do what they’re meant to do – help us get better at something we’re meant to do. I wasn’t meant to be a saxophone player. And as disappointed as I was to realize that at the time, I’m glad I didn’t spend years trying to hack away as a mediocre musician.

That move took some serious serious self-analysis and more than a little humility. I had to let go of what I loved but couldn’t improve so that I could find a new happiness and passion. I had to quit to succeed. Sometimes that happens, and it’s okay.

So if you find yourself stuck in a rut, working at something that just isn’t improving and that you’re actually growing to dislike as a result, then maybe it’s time to find a new passion, one that you can improve upon as you practice. Just make sure that if you do get a new dream, you’re the one making the choice. This is your time after all, and you only get one chance to be you.

goals, marketing, New York City, priorities, work, youth

Step 237: Do You Want to “Arrive”?

I always know that something is afoot in the universe when the subject of a conversation I have with a friend is echoed in a conversation I have at work the very next day. Last night I had dinner with my friend, Courtney, and we talked a lot about “arriving”, both in a professional and work sense. I met Courtney through my yoga teacher training and as new teachers we’re both trying to find our way through the complicated maze of the wellness industry. She and I are both contemplating full-time career moves as well.

We talked about relationships and living in New York City, a city whose residents strive to arrive in every aspect of our lives and yet are also always reaching for that next rung up. After all, most of us moved here to prove we could make it here, and therefore make it anywhere. (Thank you, Frank, for writing that succinct, poetic line to describe our complicated, collective goal.) Because we live in this delicate balance of thriving and striving, it’s hard to know when we’ve actually made it.

I work full-time as a product developer for a premium financial institution. Like many luxury brands, our brand halo has always had the understanding that once you carry our brand in your portfolio, you’ve made it big time. It’s a sentiment that’s served us well except for one tiny, recent glitch: many young people (young Gen X, Gen Y, and Millennials) don’t feel like they’ve made it yet and therefore don’t have a sense of belonging with our brand as they do with many others. It’s a tough nut for us to crack since we’ve spent over 100 years touting ourselves as aspirational and a recent market study showed that young people today are choosing to grow up later in life than previous generations. The real risk for us is that if we don’t grow loyalty among the youth segment now, we actually won’t be relevant to them once they do feel like they’ve made it.

I’m a cusp Gen X / Gen Y so I understand this mentality. In truth, I’m not sure that I’ll ever feel like I’ve arrived and a large part of me doesn’t want to feel that way. I live in New York City because I actually love striving, pushing my limits, and the feeling I get from growing, intellectually, spiritually, emotionally, and professionally, every day. Honestly, if you’re not interested in growth and change, I would recommend living someplace else. New York City is just too difficult a place to make your home unless you love to push yourself every day. I love New York City – I’m probably a lifer – but it is not for everyone and I understand why people choose to move. There’s no shame in that at all; it’s just a matter of priorities.

When I think about the youth dilemma facing my company, I think we’ve got one clear choice: Do you want to be a brand that rewards people once they feel like they’ve arrived at some idealized financial state or do you want to help people strive, accomplish, and push their boundaries no matter where they are on the “arrival spectrum”. That’s a very different kind of brand attitude that requires a new overarching brand strategy and quite a shake-up at my company. It’s a question worth pondering and acting upon – living in a state of limbo and identity crisis doesn’t help anyone, and in actuality it’s a sure-fire way to become irrelevant. Eventually, you’ve got to say “this is who I am” and be with the people who support that.

choices, decision-making, literature, mentor, writer, writing

Step 236: Mentor: A Memoir

I went to The Half King (one of the last great New York literary bars) last night to hear the author Tom Grimes talk about his new book Mentor: A Memoir. The book discusses Grime’s relationship with Frank Conroy, his mentor and friend whom he met at the Iowa Writer’s Workshop when Grimes was a graduate student at Iowa. Grimes explained how the book came about from a magazine assignment gone wrong. An editor had asked him to write a piece on Conroy’s work and instead the piece morphed into an exploration of Grime’s mentor relationship with Conroy. While not what the magazine editor asked for, the editor encouraged him to keep going and 8 months later Grimes had a book he never intended to write.

Exceedingly gracious and humble, Grimes also read a passage from the book from his early writing career when he waited tables at a small restaurant in Key West, Florida. He had a several second encounter with Conroy when Conroy spoke on a panel about writing in Key West. Conroy brushed him aside as just another would-be writer wanting admission into Iowa. Because of his rude behavior, Grimes wrote him off until Conroy called him to offer admission and a scholarship to Iowa after Conroy read his application and sample manuscript.

Throughout the talk, Grimes offered advice and encouragement to the audience about publishing, the craft of writing, the struggles that every writer faces in finding their own voice. The advice that sticks with me the most is his most simple and straight-forward: don’t let other people talk you into giving up; only give up when you think you should. It’s good advice for anyone who’s doing something they’re passionate about – their art, a business idea, an education, a community project, even a relationship.

There will also be naysayers, and sometimes those naysayers will be people close to us who care about us and our future. They will tell us how to spend our time, what skills to work on, where to live, go to school, and whom to be with. Ultimately, the only opinion about our lives that really matters is ours because we’re the ones we have to wake up with everyday, no matter what. If you can’t live with yourself and your choices, then it really doesn’t matter if anyone else can. You only get one crack at being you – make sure it’s done on your terms.

The Half King has a great slate of events that happen every Monday night. Check out the schedule and sign up for their email at http://www.thehalfking.com/

growth, happiness, history, nostalgia, work

Step 235: Insights from a Little Trip Through My Archives

This weekend I needed to put together a portfolio of sorts. I started digging through my archived files relating to different projects I’ve worked on since graduating from business school 3 years ago. A few ideas hit me as I sorted through the many documents I have saved, and all of the personalities that had a hand in crafting them:

1.) The breadth of work that came my way once I entered the innovation field still knocks me out and makes me feel incredibly lucky. From re-designing a toy store floor to developing a cost-neutral social media system to track credit card fraud practice, the ride has been anything but boring.

2.) I have had the great good fortune to work alongside some incredible talent. I owe them a big thank you for everything I’ve learned from them.

3.) How some less-than-talented people climb the ladder, particularly in competitive cultures during a massive recession, still astounds me. My friend, Wayne, always says that a chapter in his corporate autobiography will be entitled “Cruella De Ville and Other Crazies I’ve Survived”. I’ve also seen a lot of wonderful people let go during a time when companies should have been thanking their lucky stars to have such incredible talent among their ranks.

4.) The amount of personal and professional growth is evident when I view the spectrum of my work as a whole. From the data analysis to the strategic planning to the execution design, I could see my strengths growing and multiplying throughout the paper trail. I winced a little looking at my early work after b-school – it was a good reminder that we all start somewhere and we’re all capable of growth, many times in leaps and bounds!

5.) The projects that I felt the most passion for weren’t always the most successful or the ones that earned my paycheck. The pro-bono work and the projects we couldn’t get funded were the ones that really made me come alive. Funding within large companies is an odd thing – newness and risk are not things that large companies easily take on. And yet, those are the very ideas that have the greatest upside. Playing it safe carries its short-term rewards for sure, but it doesn’t hurt to take a peek over the horizon toward a tomorrow further down the line.

As I look back on my body of work, it’s always the things I did against all odds that brought me the greatest happiness.

career, dreams, education, work

Step 234: Public Education Needs Us to Set Sail

“A ship in harbor is safe, but that is not what ships are built for.” ~ John A. Shedd

This week I read Paul Tough’s op-ed in the New York Times about innovation in public education. As I begin the journey to transition my career in corporate product development to innovation in public education, I’ve been doing a lot of research on new ideas in the education field. Tough, who wrote the excellent biography Whatever It Takes about Jeffrey Canada and the Harlem Childrens Zone, raises the flag on Congress continually commissioning fact-finding studies rather than putting new ideas into action in schools. This is equivalent to companies testing new product ideas in powerpoint rather than in market.

It’s safe to test in powerpoint, to commission research studies. The trouble is those acts don’t move us forward on our journey. Testing new ideas in the public eye takes guts and conviction. Innovation in any field is not for the faint of heart or the perfectionists. Innovation is for the ones who are willing to let go of today’s safety for the possibility that a brighter, happier tomorrow lies just beyond the shore. It is for the person who is willing to give up the perfectly acceptable for the hopeful promise of the truly extraordinary. Innovation, particularly in an area as critical to our future as public education, is for people who demand the ship pull up its anchor and head straight on toward the horizon. And if that ship refuses to move the innovator will pitch herself overboard and go it alone with the tides. It takes a certain amount of fearlessness mixed with equal amounts of curiosity and humility.

Paul Tough, Geoffrey Canada, and a myriad of others who care deeply about public education today are those innovators who would rather risk it all because the truly risky bet is to just do what we’ve always done; and what we’ve always done in public education is no longer working. We’re seeing the frightening effects in free-falling test scores, soaring drop-out rates, and ever-increasing desperation in the very poorest school districts. Public education needs you, me, and as many others as we can gather. Our government bands together to save the big banks, but not public education. Most government officials don’t understand that simply throwing money at the public education problems doesn’t make them go away. It takes just as much heart as it does money to have an impact in the lives of our children.

Some people ask me why I’d hop off the corporate product development track to pursue a career in public education. I have a plum position with a well-known company working on new technology development, a role that many MBAs would take in a heartbeat. I make good money. Most of the time the hours are perfectly manageable. By all accounts, I have found a safe harbor in the economic storm. I am beyond grateful for the opportunity. I could stay there and do well and move up the ladder. That life would be fine, but for the fact that it is not the least bit reflective of my spirit.

Here’s the rub: I don’t bring my heart to work. I show up to collect a paycheck. Nothing I do is building a better world, directly or indirectly. It’s just making more money for people who already have plenty of money, more money than they could ever possibly need. And I don’t want to wake up at the end of my career and look back at a broken public education system only to say, “I really should have spent my career trying to innovate in schools. That would have really made a difference.” I could sit back and years from now look around at a big pile of money in a bank account, and it would feel completely worthless. I would have wasted my time, and that’s just too tragic for me to bear.

So I’ve started to make my way out to sea, a tiny little row-boat paddling as fast as I can toward the sun. Call me an idealist; I’d welcome that. I’d rather live by my own ideals than by someone else’s. The mother ship is fading into the background and I’m looking for a way to do the work I was built for. Sometimes you’ve just got to set sail, no matter how rough the waters may seem.

choices, decision-making, future

Step 233: Non-negotiables

I talked to Brian today about the idea of non-negotiables. Now that the summer is drawing to a close, I’m feeling some shifts in a number of areas of my life. It seems like every piece of ground is a little unstable, a little shaky. Not in a bad, or even uncomfortable, way. Just changing, again. Constant movement. Change opens the way for new beginnings, and Brian encouraged me to think about how I really want to shape this change by establishing my non-negotiables and putting them into action.

My friend, Kristen, is a numerologist and at the start of the year she told me 2010 would be an interesting year, one in which I would just have to hang on as the unexpected twists and turns cropped up fast and furious. She told me that just when I thought I had it all figured out, the year would show we that the unexpected was just over the horizon. I hoped that 2010 would be a time of rest and rejuvenation. And despite my best efforts to make it that way, 2010 has been all about growth and very little about rest. It’s what I needed – 8 months in I’m much stronger than I was at the start of the year.

With everything changing, Brian asked me to think about my non-negotiables in every area of my life: work, home, relationships, how I spend my time, and what I want to look back on my year having accomplished. I can easily tick off a list of things I do want in my life, things I don’t want in my life are more difficult to categorize. I recognize their importance; I understand that they help us to make better choices. But the piece I struggle with is that non-negotiables can lead us to close doors, to let go of certain opportunities. And I suppose a piece of me has a hard time letting go of opportunity; there is something nostalgic about possibility, even if that possibility is a long-shot.

Over the next few weeks, I’ll be thinking about the idea of non-negotiables. What stays, what goes, and what needs some more evaluation. Have you been through this process of setting firm non-negotiables in any area of your life? I’d love to know how it went for you.

children, education, film, movie

Step 232: Waiting for Superman

On September 24th, a documentary entitled Waiting for Superman hits theatres. It explores our broken public education system in the U.S. and highlights some of the people, like Geoffrey Canada of the Harlem Children’s Zone, who have dedicated their lives to making a difference in education. Because education, and specifically public education, is the cause I’m most passionate about, I wanted to use today’s post to encourage people to mark their calendars, see the movie, and get involved.

If we don’t fix public education in the U.S., all of the social programs in the world won’t make a bit of difference in the quality of life here. The generation now coming through public elementary school, for the first time in our country’s history, is poised to be less literate than the previous generation. We’re going backwards at a time that we need to be leaping ahead. The consequences of failing our children are dire, and honestly, I’m not sure that they’re reversible. It’s an enormous problem that’s going to take every bit of brain power, creativity, and sweat equity that we can muster to find solutions.

And I’m not talking about solutions for those who can afford it or are lucky enough to win a school attendance lottery. The ones I most worry about are the ones who can’t afford it, who don’t win the lottery – what’s their way out and up of their current socio-economic level? Is there a way out at all? Do their dream just die on the vine, and our nation’s future right along with it?

A while back, Tom Friedman wrote in an editorial that we need to go to the bad neighborhoods before the bad neighborhoods come to us. The same is true of students and schools – if we don’t get to the ones that desperately need us, they will find us in all sorts of unfortunate ways. And it’s not their fault. It’s ours. It’s not a matter of if, but a matter of when, unless we all get involved. See the movie, check out its website (with loads of suggestions and resources for anyone of any means to help rebuild the public education system), and let’s see what we can do together.

creativity, technology, yoga

Step 231: My SXSW Presentation Submission – Yoga and Creative Focus

During my yoga teacher training I spent a lot of time thinking about the link between yoga and creativity. Then I took it one step further and began to wonder if yoga could be a tool to call for creativity at will. To further explore this interest with a creative audience, I submitted a presentation idea to the 2011 SXSW Interactive Conference. SXSW Interactive is a collection of ridiculously talented people in the digital space who get together every March in Austin, Texas to share, learn, and create.

In my presentation, Taming the Money Mind: Yoga and Creative Focus, I would teach conference attendees about getting into the creative zone at will as opposed to waiting and hoping for creative inspiration to strike. Attendees would walk away with answers to the following questions:

1. What is the scientific link between yoga and creativity?
2. Can yoga help us to access our creative inspiration at will?
3. What physical techniques are useful to cultivate creativity?
4. Can I practice these techniques anywhere, anytime, regardless of my physical condition?
5. Can I teach these practices to my team to help them cultivate their own creativity?

A portion of the decision-making process that determines which presentation ideas will be accepted involves voting by anyone and everyone who cares to vote. It does require you to do about 30 seconds of work to create an account and log in, but it’s pretty painless. I’d love (and greatly appreciate) your support!

To read more about my presentation check it out by clicking here. Thanks for taking a look!

writing

My Latest Piece in Technolawyer: A Former Attorney Finds His Calling as a Therapist

My latest piece for Technolawyer profiles Will Meyerhofer, an exceedingly good-hearted attorney turned therapist. I had a wonderful time interviewing him and it was almost as therapeutic as a session with my own coach, Brian. I think they may be spiritual twins. Check out the piece here.

The most intriguing part of Will’s therapy practice is that he operates on a total sliding scale. His clients tell him what they can pay, and that’s the rate they pay. It takes guts to operate a business model like that, particularly in these economic times. Dubbed “The People’s Therapist”, he’s changing the world, one mind, one life at a time. You can learn more about Will be visiting his website and blog.

Above is a picture of Will that he sent to me while he was on vacation in Vermont.

care, community, happiness, harmony, work

Step 230: Bring Your Heart With You

On the heels of yesterday’s post, I’ve been thinking a lot about heart and passion and why we show up when, where, and for whom. For a while, we can get away with putting in just enough effort and time, the minimum requirement. Things will crank along at an ok speed. The work will get done. Most people will think the result is just fine.

The problem is that working listlessly eventually takes a tremendous toll on our psyche and our spirit. It dulls our senses and our intellect. It makes us less of who we are, and that’s the last thing that the world needs, especially right now. What the world needs is all of us at our very best, bringing all of our gifts and talents and attention to bear. There’s no glory in spending our days in a holding pattern.

We need to show up every day, at home, at work, at play, with an open heart and an open mind. We don’t have time to phone it in. Really, life is precious and fleeting and we don’t get to choose how much of it we have. We only control the amount of joy we pack into it. And the world can’t wait for us. If need be, it will drag us kicking and screaming toward our better future.

I would rather just take the world by the hand, and go along smiling toward the bright, happy days ahead where I’m using my heart and my mind in equal measure. The only work we have to do is the world we’re meant to do. Everything else is just a distraction.