“Turns out there’s no foe as quietly formidable as accountability.” ~Alison Willmore, BuzzFeed News Film Critic
What gets measured gets done. That’s a lesson I learned over and over at Darden that I have never forgotten. To move forward with any project, we have to commit to do what we said we would do when we said we would do it. And we have to hold others to that same standard. This can be difficult and uncomfortable work.
I’m a fan of writing things down—my goals, the plan to get to those goals, and the progress I make in that direction. It’s not a complicated system and it works. We can convince ourselves of anything if we keep our decisions in our heads. Once we write them down, we memorialize them. My boss and mentor, Bob G., taught me that. It’s never failed me. I write it down and something magical happens. Something shifts, and we spring into action.
In the end, our word and our ability to stand behind our word with action, is all we have. Integrity, integrity, integrity. It matters more than anything, in our careers and our lives.