creativity

Wonder: The Jungle Book

“How many lives is a man-cub worth?” ~Shere Khan

After I saw it was nominated for a number of awards, I watched the live action version of The Jungle Book that was released this year. I can’t help but think about what a powerful allegory it is for our times. A community of wolves, loving and faithful to one another, protected a member of their pack, Mowgli, who was different. All they wanted was peace and acceptance for everyone. The member of their community who was different posed no threat to anyone, and yet a dictatorial tiger, Shere Khan, demanded that Mowgli be turned over to him to be destroyed. Mowgli left of his own volition for the sake of the pack, and still he was pursued by Shere Khan. On his way to the man-village where he will supposedly be protected and accepted, Mowgli makes friends who help him defeat Shere Khan.

Would we have the courage to protect someone who was different? Would we have the courage to standup for ourselves when faced with bigotry? When the moment comes to fight for what we believe in, would we back down in fear or would we rise and stand tall against injustice?

The Jungle Book is a story written for children, but its lessons have far-reaching implications for all of us. Literature is both a mirror and a teacher. It shows us what we’re made of. It gives us something to aspire to. It inspires us to become greater than we think we can be.

creativity

Wonder: How the war in Syria began

I’ve been trying to understand what’s happening in Syria and why it began. If you’re curious about this, too, here is the story in a very brief nutshell; it’s a sad, twisted, and cautionary tale of graffiti by children, an ego-maniacal President, and the danger of silently normalizing hideous behavior.

5 years ago Syrian civilians decided to peacefully protest after 15 schoolchildren were arrested – and reportedly tortured – for writing anti-government graffiti on a wall. Government forces opened fired on the protesters killing 4 people. Then they open fired on the mourners at the funerals of those 4 people the following day killing 1 more person.

The people then rose up to meet violence with violence. About 3 years later an organization calling itself IS for Islamic State got involved. Taking advantage of the chaos and desperation, IS escalated the matter even further by retaliating against anyone who didn’t hold IS’s extreme religious views. Then Russia uses its muscle to support the Syrian government, the US and UK make some attempts to support the rebels, some countries slowly crack open the door to welcome Syrian refugees, and the vast majority of the rest of the world sits on its hands, waits, and watches as hundreds of thousands of innocent people are murdered without cause or reason.

Here we are 5 years later and some estimates state that roughly 500,000 people have been killed. All because Syria’s government felt threatened by the graffiti of children and the calls of its people for greater freedom of expression and democracy. It defies reason and any semblance of sanity. This is the damage that one man can cause. This is what the ego, when left unchecked, can do to an entire nation of people. Let that sink in.

creativity

Wonder: It’s Time to Take a Pause

I have just one New Year’s Resolution for 2017: I’m going to hit pause for some amount of time on a daily basis. No social media, no devices, no to-do that must be done. Just being in the world for some amount of time every day and letting my mind sit in the quiet space of its own thoughts. In his new book, Thank You for Being Late, Tom Friedman says, “When you hit pause on a machine it stops. When you hit pause on a person, we start.” Tom Friedman is one of the writers and thinkers whom I admire most in the world. The pause is a gift; it’s where we bring together disparate ideas, where we figure out how we think and feel given everything we’ve seen, heard, and experienced.

2017 marks 10 years since I graduated from my MBA program at Darden. It’s been a decade of tremendous change for me, personally and professionally. In 2007, I never could have predicted how my life would change in these 10 years, or how the world would change in that time. And the rate of change is only accelerating. As much change as this decade has held for me, I’m sure the next decade will hold even more. To make the most of that change, to really understand and respond intelligently to what’s happening, the pause is necessary. And I’m very much looking forward to it.

creativity

Wonder: Stitching together my own silver lining

I’ve been looking for the silver lining of the last few weeks. I couldn’t find one so I started to stitch together my own. And with that decision, everything shifted. For the first time in a few weeks, I’ve started to feel hopeful about the future.

The new administration has already proven it’s going to be a nightmare, even and maybe especially for many of the people who voted for it. My chosen industry, healthcare, is now in a rocky position at best. I’m still recovering from that nasty fall down the stairs of my apartment building.

Then, I read and watch the news and I see how much suffering is happening around the world. Compared to so many, I have such a long list of things to be grateful for. I’ve got my problems, and plenty of them. I also have the ability to fix a great many of them, and I will in the coming year. It’s not going to be easy. It’s not going to be without its hiccups and bumps, but I know it’s possible. And it’s up to me to make it probable.

creativity

Wonder: And there is the first crack in the economy post-election, right at my doorstep

The first economic casualty of this election found me yesterday. My favorite staff member in my apartment building told me that my landlord is outsourcing the staffing of the building in preparation for a recession that they think will hit in the coming months. The staff is being offered the chance to interview for the outsourced company, though there is no guarantee of a job and even if they do get a job, their pay will be cut and their housing subsidy will be taken away.

“Even if I get the job, they’re going to cut my pay by $3.50/hour,” he said to me. “And that’s going to hurt a lot. My last day could be November 30th if I don’t get this job. I was wondering if you could do me a favor, Christa. Would you write a recommendation letter for me that I could bring to the interview?”

My eyes teared up. This man has been a good friend to me, and really makes my building feel like home. He’s professional, kind, and caring. He loves his job and the people who live in my building. I’d pay double my rent to help him and the rest of the staff who do such a wonderful job helping all of us. I was prepared to take out my checkbook right there, and instead what he asked for was a letter. $3.50/hour is a lot to him; it makes the difference between being able to pay his bills and not being able to pay his bills. Let that sink in. He lives in D.C., a very expensive city, and makes less than $35,000/year before taxes, and that could drop to $27,000/year. That’s what he’s fighting for. That’s what he’d be grateful to get. This is the working poor. Right. Next. Door.

The President-elect, ensconced in his 3-story, 24K gold penthouse on Fifth Avenue, doesn’t care a lick about people like my friend. But you know what? I care. I can do something, and I will. I wrote my heart out in that reference letter for my friend. I’ll be writing a lot of letters in the coming days, weeks, and months. I’m not going to standby and watch our economy and our country go to hell in a hand-basket at the hands of an inexperienced madman and his cabinet of ignorants. Deplorable? Yes. Unstoppable? No.

creativity

Wonder: Leaders, you must lead

We are now in the societal version of the financial crisis that reared its head in 2008. I was working at American Express in 2008 and with a front row seat to the recession, the picture was bleak. And here’s what CEO Ken Chenault and his senior staff did: they talked to us, and kept talking to us. All the time. Every week. They told us what they were afraid of. They told us what kept them up at night. They shared data with us. They didn’t give up. They urged us to do whatever we could with whatever we had from wherever we were in the company. And so I did. I’m going to write him a letter and thank him for his example that I carry to this day.

I realize that my expectations of leadership are very high, and I have no intention of lowering them. I didn’t always agree with Ken’s decisions while I was at Amex (and sometimes I adamantly and publicly disagreed), but I certainly always respected him. I always believed he was trying to do the right thing given extenuating and complex circumstances. I know that no matter how hard I was working, he was working harder.

My boss at Toys R Us, Bob G., was the same way. He was always invested in who I was as a human being first, and as an employee second. And he would often tell me that in addition to showing it through his world-class mentoring and advice.

I recognize that I have been tremendously fortunate to have had many great leaders during my career. (Some god-awful ones, too, but we’ll save that for another post.) CEOs, don’t throw away an opportunity to exercise leadership and to inspire your people, especially during these trying and difficult times. That’s when your people need leaders the most—not when the sailing is smooth but when the water is choppy and the direction unclear. Your people need you. Don’t fail them.

creativity

Wonder: What do you do now if you work in healthcare?

Working for a financial services firm during the recession that started in 2007 has proven to be quite a blessing now that I have some distance from it. Just as the economy was in turmoil then, there are a number of industries now that face similar challenges to their business models and my current industry, healthcare, is one of them.

From this moment forward, I spend my time thinking about what we do now that the Affordable Care Act (ACA) may be repealed or recast in any number of ways. What products, services, and systems can help protect our most vulnerable people? I couldn’t have imagined that the painful lessons I learned in financial services from 2008-2012 would be useful in this way and so soon, but life’s like that sometimes. We go through hardship and difficulty because they have something to teach us that we will be able to use to help others down the line. I will try to hang onto that tough and necessary lesson in the coming months and years.

creativity

Wonder: Staring Donald Trump in the eye and not flinching

Tonight, Donald Trump and his family were interviewed by Lesley Stahl for 60 Minutes. My first reaction was “I can’t watch that”. And my next thought was “I have to watch that”. I have to bear witness, because as ugly and painful as it may be, bearing witness is vital to democracy and freedom. For reasons I can’t quite share yet because they are still in the fundamental planning stages, it was crucial that I watch that interview. I need to look this man in the eye, albeit through a TV screen, and know exactly what we’re up against. His presidency is about to have an enormous impact on my life and the lives of so many others whom I hold dear. As an entrepreneur, innovator, product developer, writer, and activist, I have to listen so that when I speak and act I do so armed with truth and knowledge. Take heart, friends, the only way out is through, and together we will get through this.

 

creativity

Wonder: How I’m feeling this morning

To say that I am sad, disillusioned, and disappointed is an understatement. And here is something I won’t be: silent. I will raise my voice louder, clearer, and stronger than ever because now it counts more than ever. I am sick and I am tired of sexism, racism, bigotry, crudeness, narcissism, disrespect, and this fundamental belief that somehow dedication and experience isn’t important when it comes to government. If the new administration and its supporters think that for one second I will quietly live in a world of their design, they are in for a very rude awakening. Most of those states were won by very narrow margins which means that there are an awful lot of people who believe what I believe and the only way I’m going to find them is to call out in as loud, determined, and tenacious a voice as I have.

I believe in democracy. I believe in the people’s right to select its political leaders. I believe in our institutions. What I don’t believe in is change for change sake with no modifiers or qualifiers to tell us exactly what kind of change we’re getting. The markets are tumbling, and my great fear is that the rights of women as well as racial, ethnic, and religious minorities will follow. These 4 years could be the worst in our history, though I can’t in good conscience stand idly by. And I won’t.

Under the anger and disbelief, I am hopeful. Not hopeful about the abilities and intentions of the new administration, but hopeful about ours. I don’t need healing. I’m already healed. This election didn’t break me down. It made me tougher. What’s needed now is action, and I’m going to put my energy into building a better world and a better country that aligns with my vision of fairness, kindness, love, a strong work ethic, opportunity, compassion, and empathy. You with me?

creativity

Wonder: What I see in D.C.

When I walk out my front door, the first thing I see is the Capitol Building. I saw that beautiful, shining building as I went to vote. The first words many people across the country think of when they think of Washington, D.C. are “corruption”, “arrogance”, “ignorance”, and “out-of-touch”. Let me tell you what words come to my mind: “hope”, “opportunity”, growth”, and “change”.

This is the seat of federal government. It’s also the seat of a bustling entrepreneurship center and a vibrant arts community. It’s full of people who care about ideas that shape humanity, service to others, and change they can create through hard work, dedication, and heart. With the election a week away, it’s easy to feel like we’re a nation that can’t come together, that can’t tackle its problems. We’ve been here before and we’ve not only survived, but thrived. Our job now is to make that thriving a greater part of more people’s lives. We are leaving too many people behind – in healthcare, education, and the economy. The good of the many and the good of the one need to be on equal footing.

After traveling to so many countries, I still choose this one. I still believe that this is the best place to build dreams into reality. I’m still committed to doing the very best I can right where I am in D.C. Let’s work hard and work together to make this place a better place for all people.