Tag: change

creativity

In the pause: When has your gut ever been wrong?

Christa Avampato

Yesterday, I was having a discussion in which I mentioned that I didn’t want my gut instinct to cause me to pass up what seemed like a good opportunity. The person I was talking to paused, and said, “Christa, when has your gut ever been wrong?” Never. My gut has never been wrong. And my biggest regrets in life happened when I didn’t listen to my gut. Sure enough, I did a little more research on the big, shiny opportunity I was considering and it has enormous ethical and financial issues that would compromise my personal values. I’ll pass on it with grace and professionalism, but pass I will. A big thank you to my very intelligent gut, and to the wise person who told me to always listen to it. Always. Message received.

 

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In the pause: Don’t be afraid of your great ideas

Christa Avampato

“All great ideas are dangerous.” ~Oscar Wilde

I love this quote my Oscar Wilde. If you are making big plans now, or thinking about making big plans, chances are you’re coming up against some scary realities or risky choices. It’s easy to shy away from dangerous circumstances. What if you fail? What if it doesn’t go as well as you hope it will go? What will other people think? I’m thinking about all of these things to. Despite the fear, I say we move forward anyway. Let’s do what scares us. Let’s stand in our light, speak our truths, and embrace the messiness of all our new ventures.

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In the pause: Thinking of Lady Liberty

Christa Avampato

When I worked at Amex from 2008-2012, I would sneak away from my desk for a few minutes, go up to the 50th floor, and look out the big bay windows at New York Harbor, one of the busiest harbors in the world that has very strong currents and tides.For me, New York Harbor was then and is now a powerful allegory to our nation’s circumstances. A few minutes with that view kept me sane and calm in times that were anything but. Seeing the Statue of Liberty and Governors Island reminded me that no matter how troubled the waters of our nation are, we would be okay if we could all hang together and support one another.

I’ve been thinking about that view a lot lately as we face times that seem just as uncertain and frightening with the executive orders regarding immigration and the battle now being waged around financial regulation. How can we disagree so vehemently and remain united? How do we move forward when there is such fundamental disagreement on a human level? These are questions I will continue to consider in the coming months and years. I’ll let you know what I find.

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In the pause: Leading economic indicators we all need to watch

Christa Avampato

Buried deep in the Business & Finance sections of media channels, there are some leading economic indicators that we all need to watch. I have to admit that I’m getting very nervous. I’m beginning to feel like it’s 2007 so I’m making plans with my money. You’ll find a mini-action plan at the bottom of this post. I hope it helps. Please feel free to share this post with anyone whom you think would be interested. I don’t have a crystal ball. This is just what I’m seeing, reading, hearing, thinking, and doing. I put links below for you to reference:

  1. Executives at Wall Street’s largest banks are dumping stock, and I mean dropping shares like they’re hot potatoes. They have sold nearly $100 million worth of stock since the election. And it’s not just some of them. It’s all of them! Bankers dump stock because they think now is the best deal they’re going to get for a good long while. They’re smart as hell when it comes to these kinds of predictions so pay attention to them. Yes, the Dow hitting 20,000 is a big, flashy story. But honestly, that’s all it is. Don’t think that means good times are ahead. The Dow is going to seesaw like it’s on an elementary school playground for years to come. In July 2007 the Dow hit a record 14,000 and then it plummeted to 6,547 in March 2009. Those were dark times filled with panic. There is a high degree of volatility in our economy right now, and by all accounts that volatility is going to continue to a frightening degree.
  2.  Emerging markets are selling debt at record numbers. Argentina’s finance minister explains why in an interview with the WSJ: “Nobody knows what’s going to happen to U.S. interest rates with Mr. Trump as President. We have to reduce the level of uncertainty that there is now. The right decision is to minimize financing risks.” Again, finance ministers in foreign countries are seasoned professionals who spend their waking hours watching economies and policies. This is all they do, so when they make statements like this, it’s very significant. We need to listen to them.
  3. Contrary to all of the hoopla from the West Wing this week, American corporations are not investing in their businesses. They are stockpiling cash to the tune of $1.9 trillion, the most cash they have ever held. Ever. This isn’t rainy day savings. This is flat-out hoarding. Why would they do that? The same reason you would stockpile cash—because they are worried about what’s ahead. By having cash on-hand, they will be able to make adjustments and survive. In a difficult economy, cash is life (literally!) Accountants and finance professionals help companies manage and hedge their risk. Again, they know what they’re doing.

Look, I have no desire to relive those frightening years of 2008 – 2012. They were awful. But please understand that in the case of global economics, there is very little that ordinary individuals like you and I can do to impact this outcome. This is an issue that is truly in the hands of fiscal policy makers and elected officials. Trump’s volatility and foreign policy decisions will move markets. I wish that weren’t the case, but it is. So here’s what I’m doing to protect myself:

  • Increasing my cash savings. I’m still savings for retirement in my 401K and IRA, but I’m not making any significant purchases that will put me behind the 8-ball financially. I have a lot of friends who bought houses, cars, and the like in 2007 just after we graduated from business school. Some paid dearly for those decisions for years. I have an emergency fund if my job evaporates or I have a medical emergency. Liquidity will be the name of the survival game if our economy goes belly up again like it did in 2008.
  • I’m continuing my side hustles as a freelance writer and I don’t spend any of that money. I save it. The extra income really helps.
  • I have a plan if lose my job tomorrow. I know it is scary to think of things that way. I know it isn’t optimistic. I know it sounds like Doomsday is on our doorstep. No one wants to think about this. But we must. Please. Just have the plan ready to go, and then get back to work.
  • Now is the time to up your skills and make yourself more marketable. I’m now thinking of ways to do that through volunteer work and free or low-cost trainings. Now’s the time to break out our jack-of-all-trades game faces.
  • If you are in a job that looks shaky now, I would strongly encourage you to look for a new job and get out ahead of the storm. If your company is unstable now, it will only get more unstable with a rocky economy. Don’t cross your fingers and hope everything will work out alright. Now is not the time to preciously cling to feeling badly about leaving your company, or your boss, or your coworkers. The only one who’s going to make things alright for you is you, and remember a company will protect its own survival before it protects your job. When their backs are up against the wall, people become line items. I know that’s painful to hear; it’s also truthful. I watched 10s of 1000s get laid off from my company from 2008-2012. It was harrowing. I still feel sick about that time. Companies are survivalists so we must be, too. Take care of you.

I wish this were a sunnier post. I wish like hell that I had great news for you when it comes to the economy. But listen, knowledge is power and protection. I would be delighted to be completely wrong about all of this though I’m of the belief that it’s better to have a plan you never need rather than needing a plan you never have.

And if you need help, please let me know. I am not a finance expert by any means so please don’t take this advice as such. I do read a copious amount of information on a daily basis in dozens of channels. I try to stay as informed as possible on a wide variety of subjects. As I learn and understand more, I will of course share it. Together, watching out for one another, we are stronger and more resilient. If last week is any indication, we’re in for quite a ride for at least the next 18 months until the midterm elections. At least we’re all in the same boat. Now let’s row in the same direction.

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In the pause: Mr. Trump, let me use my design thinking experience to help with Mexico

Christa Avampato

I wrote this letter to Donald Trump. And then I sent it to every senator and congress person I admire and respect since I don’t have any voting representation as a D.C. resident. I figured it can’t hurt and it might help. I understand that this will likely fall on deaf ears. I write it not for any recognition but because I think we can and must do better than a wall and a 20% tax. Mexico is our dear friend, neighbor, and second largest trading partner. If this relationship falls apart, it could very well be a lynchpin to our economy and society. The consequences are literally painful to me, and I can’t just watch it happen without saying something, without trying to do something right now. I have too many friends living in Mexico and living here in the U.S. who are from Mexican descent. I posted this on Facebook and was roundly criticized for writing this letter by a few people. I stand by the suggestion that design thinking can save this relationship before it’s too late.

“Dear Mr. Trump,
As a fellow Penn alum, I’m hoping that I can help with the U.S. relationship with Mexico. I know that there are people who want you to build a wall, but I have a cheaper, more effective solution. I hope you’ll be open to hearing it.

What we need to do in Mexico, as in many areas of policy, is to discover root causes and treat them. Building a wall on the border with Mexico, while it may look like progress, is not. It is a bandaid that treats the symptom; what we need to do is work with Mexico to treat what’s ailing that nation and its economy.

As a business woman, product developer, and someone who believes and works in the design thinking space, what we need is a discovery process. Why are people from Mexico coming to the U.S. illegally? And then to go a step further, what would it take for them to want to stay in Mexico? That latter question is the difficult one to answer, but I promise you that it holds rich rewards. While we may assume that we know all of the answers to why people come to the U.S. illegally, I have often found that a design thinking project uncovers reasons we never even imagined were possible. The only way to get that learning is to sit down and listen to people. Ask open-ended and high-quality questions, and then let them tell you about their lives and what’s painful for them. Then, heal those pain points through collaborative efforts.

In this case with Mexico, we’d not only save money and develop a better solution, we’d also improve the lives of countless people. And isn’t that what we all want? Don’t we all want a world that’s peaceful and prosperous? Don’t we all want to leave this planet a better place than we found it? Isn’t that the very basis of humanity and the purpose of life? I’d like to think that you share this belief, and that your advisors do as well. I can help.

I’ll make you a deal. I’ll do this project for free. I don’t need a dime. I’ll donate all my time, efforts, and talents. I’ll quit my job tomorrow and do this if given the chance.

Thanks for your consideration,
Christa Avampato”

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In the pause: This is the future

Christa Avampato

I took this picture at the Women’s March in D.C. and it’s a strong reminder to me of what we’re fighting for now. This is the future. This is where we’re going. This is why we standup and raise our voices.

Screen Shot 2017-01-25 at 10.12.57 AM.png

 

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In the pause: If you want to build something for someone, empathize first

Christa Avampato

Friends, below is an example of what thoughtful customer research and business partnerships can achieve. For all my fellow product and social impact friends, our first goal in the design process should always be to empathize with the customer. Always. Walk in their shoes. Live their lives for a moment and the solutions rise quite magically out of the ether. Grab the tissues before you read this link. The story has a happy ending thanks to Whirlpool though there are some difficult, sad truths on the journey. Hat tip to my kind, innovative, thoughtful friend, Alex, who sent me this article and is always working to make this world a better place.

One Answer to School Attendance: Washing Machines

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In the pause: A shout out of thanks and gratitude to the men who supported the Women’s March

Christa Avampato

Thank you to all of the men, and especially my male friends, who supported the women’s marches all over the world. I’m grateful for all of the efforts you made to support the marches in a myriad of ways—for being at the marches, for taking care of kids so the women in your life could march, and for every text and social media message of support. It is all appreciated more than you know. I’m lucky to have you in my life. Thank you for being on this journey, for courageously standing up for women (especially in situations when men are saying and doing things that are disrespectful), and for raising your voices with ours. The world needs more of you.

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In the pause: 26,034 steps for women everywhere – the Women’s March in Washington, D.C.

Christa Avampato

I walked 26,034 steps at the Women’s March in Washington, D.C. yesterday. Now multiply that by the minimum estimate of 500,000 people who attended the march. That gets us to 13,017,000,000 steps by D.C. marchers, which equates to circling the entire globe 198 times. And that’s just in D.C. Now amplify that by the 4 million people in 600+ cities all over the world who were marching with us and we get 104,136,000,000. That’s 1,584 times around the Earth. We literally wrapped the world in freedom, justice, and equality. This march was not about putting America first. This march was about putting people, all people, first. We lifted our voices and moved our feet without a single moment of violence or insecurity, and with hardly any security. This was a peaceful, uplifting, and hopeful day in all of these cities and towns in which we showed the whole world what democracy looks like. This is what concerned, committed individuals can do when we band together with love, respect, and courage.

And somewhere in that crowd are all of the future leaders of our countries, of our future. Somewhere in that crowd is the first woman who will be President of the United States. The first Latina and Latino Presidents. The second black President. The first LGBTQ President. The first Jewish and Muslim Presidents. The people who will lead our country through nonprofit organizations and as leaders in for-profit companies.

My friends, that crowd that you are all a part of is the future. That is where we are and where we’re going. Don’t lose heart. Don’t be silent. Don’t shut down or become numb. Don’t turn away or run away from the difficult days and nights ahead. Every day, I want to wake up in a world that looks like yesterday. That joy and passion will drive out the hate that may have won the electoral college but did not win the hearts of the majority of this nation.

We are the majority. And on the long and winding road of history, the majority eventually always wins. Always. We may go through horrendous times. We may have to descend into deep valleys to make the climb toward the highest peaks, but let it be known by everyone everywhere that no single person will ever stand in our way on the path of progress.

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In the pause: January 21, 2017, will be remembered as the day we gave an additional meaning to boots on the ground

Christa Avampato

January 21, 2017, will be remembered as the day we gave an additional meaning to boots on the ground. This is the day that people, women and men, all races, all creeds, from all over the world came together, organized, and marched for equity, justice, freedom, and health. This is the day we took to the streets together for women’s rights, which are after all human rights, and vowed to one another that we will not stop until these rights are secured for all and forever. That is the goal I am dedicated to and I will use every breath and step I have remaining to turn it from a dream into a reality.