books, Hachette Book Group USA, relationships, religion

The Bible Salesman by Clyde Edgerton

Christa Avampato

If you’re looking for a quirky, off-beat adventure, Clyde Edgerton’s new book, The Bible Salesman, is for you. My contacts over at Hachette Book Group sent me an advance copy to read through and at first I was skeptical. I’m not a religious person so I had a hard time imagining that I’d enjoy a book about a Bible salesman. However, I trust the insight and taste of Hachette so I gave it a shot. 

To be fair, the book gets going a bit slowly, despite the fact that it is a slim 238 pages. For much of that start we are inside the mind of Henry Dampier, the Bible salesman. It isn’t until we begin to see him interacting with the outside world that we understand how intelligent, though endearingly gullible he is. And then all of a sudden rather than trying to figure out why in the world this man appears so odd to us, we are routing for him as he gets more deeply involved with a ring of dangerous people. 
 
Edgerton does a wonderful job of weaving classic literature themes – good versus evil, love, danger, the combined hero desire and opportunity to take a life on the ride from ordinary to extraordinary – in a wholly new and entertaining way. The other piece of Edgerton’s writing that I find so brilliant in this piece is that he asks his readers to consider religion and its role in raising children by revealing how one life, the life of Henry, was forever molded and influenced by a fundamentalist upbringing. 
 
He doesn’t preach to us and he doesn’t tell us that a fundamentalist upbringing to harmful or helpful. He lays out a plot, explains Henry’s decision process and view of the world, and reveals how this character’s back story builds the main narrative of the book. With every page turn that we are uncovering a little bit more about this man who seems so simple on the surface and yet lives an enormous life underneath that sweet veneer. 
customer service, internet, technology

Another reason to love Verizon

Christa Avampato

I don’t know too many people who say they love their cell phone company. When I moved into my apartment about a year ago, AT&T, my cell phone company for 9 years, didn’t work. No signal. The only service that did get a signal on my comfy couch was Verizon. I was weary of switching. I didn’t love AT&T. They’re expensive, the customer service is awful, and I felt no affinity for the brand. But I was a victim of that sad addage, “I’d rather make a deal with the devil I know…” Until I couldn’t make that deal anymore – I had to get Verizon. My friends who had the service, especially Dan, raved about how friendly and helpful they were. I was skeptical, but I signed up. Now, I’m wondering why I didn’t switch years ago!


I had another recent wireless issue. For the past year, I have been able to tap into my landlord’s wireless network because he never locks it up. Up until a month ago, it always worked just fine. Lately, it’s flaked out on me repeatedly. I dreaded getting in touch with internet providers, buying my own modem, waiting for the installation tech o show up, not to mention the expense. 

And then I saw a commercial for a Verizon device that lets you take the internet with you wherever you go. The UM175 USB Modem. It was love at first site. Now my internet works in my apartment all the time, and it works everywhere else I go with my laptop too. No more concern over whether a coffee shop or vacation spot has internet access. I have my own supply ready to go. And it matches by white Macbook – an accessorizing queen’s dream!

And the customer service was fantastic. I walked in to my neighborhood Verizon store, was helped by two friendly Verizon folks, got an instant rebate and discount on service because of my employer, and was out the door with my internet in hand in 5 minutes. Seriously. It took 5 minutes to install on my laptop. Seriously. And I’ve been happily clicking away on the internet ever since, everywhere I go, all for about $30 a month. Who says you can’t love your wireless company?!  
books, charity, education, nonprofit

Three Cups of Tea by Greg Mortenson and David Oliver Relin

Christa Avampato

I spend a lot of time reading books, magazine and newspaper articles, and watching TV programs that pertain to work being done by nonprofits and NGOS. I spent part of my career in the nonprofit world and have volunteered in my community for as long as I can remember as my mother is also very committed to service.


I talk to friends about their nonprofit work and my company gives generously to a whole host of these organizations. I have a carefully chosen few organizations that I donate to and if friends send me a notice that they are running a race or taking part in some other way to raise money for a charity they believe in, I’m good for a donation. Lately I’ve been feeling the need to do more and I’m not sure if that means joining a board, lending my business expertise on a pro-bono basis, or committing a great amount of volunteer time. Maybe it means starting my own nonprofit. 

Because of my interest in education, especially that of girls in developing nations, I picked up a copy of Three Cups of Tea by Greg Mortenson and David Oliver Relin. The book charts the course that Greg Mortenson took to building schools first in the village of Korphe in Pakistan, then all over that country, and most recently in Afghanistan. I was so moved by Greg’s story that about 50 pages through the book I went to the website to make a donation. He is compelling, engaging, passionate, and he’s in the field for all the right reasons. 

Greg believes, as I do, that education changes the paradigm. We cannot hope to ensure our own national security and that of our allies if we do not take make the effort to provide basic education, particularly to women, in places like Afghanistan and Pakistan. We cannot go in with guns a-blazing a la George W. Bush, obliterate an entire nation to rubble, and then walk away with a defiant “take that” tossed over our shoulders. Our behavior in the Middle East makes me hang my head in shame. 

The way to peace is through books, through education, and through nurturing the imaginations and curiosities of children. Greg and his nonprofit, the Central Asia Institute, are doing that effectively, efficiently, and safely. I couldn’t imagine a better use for my charitable giving.    
friendship, personality. relationships, Real Simple, relationships, simplicity, technology

iwantsandy.com

Christa Avampato

I think my mobile life is about to get more complicated. I have never had a Blackberry (or Crackberry as the case may be) before this job. It wasn’t essential to my other positions. Now with this new job, some work travel, and managing multiple cross-functional projects with tight deadlines and heavy execution components, I will need one. So here we go…


I was a little nervous because I was trying to figure out how I’d link my personal calendar and my work calendar if I have two devices. What a pain. And now I’m beginning to see that mobile applications are going to play a big role in our lives very soon. Who wants to be beholden to any single device? I want my schedule, documents, endless numbers of lists, etc. accessible 24 hours a day, wherever I am, from any device.

My friend, Ariel, constantly teases me about the fact that many times I can’t get right back to people when they leave me a message. If I take a week to return his casual phone call, I’m still hearing about it months later. Recently he joked “Christa, your social life is so active you need your own assistant.” I laughed. Sure I’ll get an assistant, as long as he or she works around my schedule, manages all of my life details with little effort on my part, and promises to never leave. Oh, and I’d like him or her to work for $0. “Ask and you shall receive,” my mother (Sandy) always says. And that’s when I met another Sandy that I think will quickly become indispensable. Real Simple Magazine introduced us. 

Sandy is a virtual assistant who emails and /or texts me any and all reminders that I set up simply by sending her an email to a special address. She has text recognition capabilities, handle calendars, to-dos, goals, contact lists. The only downside is you have to learn Sandy-eez. In order for everything to be logged correctly be Sandy – you have to speak her language and use her specific shorthand. That’s not so bad though – I mean, after all, she is keeping you completely organized for free and working 24/7 with a cheerful personality.

And the only other fix I might recommend – I’d love to be able to personalize my assistant and give him or her their own unique personality and look. Maybe that’s Sandy 2.0?   
gaming, science, video games, will wright

Spore: the moment gamers have been waiting for

Christa Avampato

I’m not a gamer – my hand-eye coordination is about as good as my sense of direction, which is to say it’s non-existent. I’ve never played a Wii or an X-box or a PS2 (or is it PS3 they’re on now?) And yet, I am completely fascinated by the growth of the gaming industry and because of my interest in customer engagement am passionate about finding ways for businesses to use gaming in a constructive business-savvy way.


Enter Will Wright, a legend in gaming, creator of the Sims, who has just released his latest, greatest, and long-developed project: Spore. Borrowing from the ideas of the Green movement and the biological evolution, Wright has created a game that allows players to create worlds, actions taken within those worlds, and then deal with the fallout of the consequences over centuries of time. One of the oddest things about life is that we can make all of these choices and decisions about our environment, our economy, our relations with foreign worlds, but because of the long time span needed to see the full effects of our actions, we often don’t live with the results. Our children, our children’s children, and so, deal with the messes we make. 

Wright carries a profound belief that if we could see first hand the damage or delight we cause decades after our passing, we would make more choices that have a long-term benefit. And to top it all off, we have fun along the way creating different creatures. We get to run the world, or rather a simulation of it, for a little while. 

Tonight I was telling my friend, Dave, about my sketch comedy writing class and how the difficulty of writing this genre gave me so much more respect for comedians. With Spore, I believe that we could all benefit from playing Boss of the World for a while – maybe we would be able to see that running this planet isn’t as easy as we think it may be. We are now being faced with tough decisions about our future; Spore gives us a way to try out scenario planning in a cost-effective, entertaining, and informative way.        

As Ellis Marsalis said to his son Wynton “earn your prejudices.” Meaning, before you go giving your opinion on how to run something, try it out first. Thank you, Will Wright, for dedicating a decade of your life to this project for the sake of the planet. 

For photo above, click here.
business, care, career, corporation, job, social work

Care in the workplace

Christa Avampato

If care were a stock being offered on the market, it would be a wise commodity to invest in at this time on the planet. Care will soon be on the rise because everything else has been tried. –Doc Childre


While caring is a characteristic noted in philanthropic work or purely service businesses like health care, there are broader implications where care is not as prevalent a topic and should be. The care of employees, of customers, of communities around the world that are impacted by our businesses. I would go so far as to say if business leaders are not empathic, compassionate, and caring, then their success going forward will be compromised. 

This week I’m going to lunch with the VP of my division. A busy man, traveling all the time, sent me an invite on his first day back from vacation. And then came to my desk to make sure I received the invitation and to make sure I understood that he invited me to lunch to get my perspective on what the company is doing that makes sense and what’s “just stupid”. (His words not mine.) “You were hired for your opinions as well as your talents.” In other words, I count. A rare straight-forward statement that opened a whole new world of caring in the workplace for me.

This new job is making me a kinder person. Our Division President gave his monthly town hall two weeks ago and he was emphatic about listening to the voice of the customer (VOC), so much so that he is including VOC metrics in every business and employee review. Because I’m new to the role as well as the company, I am spending a lot of time talking with people who are experts in areas I know nothing about, and they are patiently helping me up my very steep learning curve. I imagine their advice as a helping hand that’s reaching down as I trudge up this mountain of vocabulary, processes, and requirements. The internal politics are virtually zero, and despite the strong structure and culture, they have maintained a feeling of a flat organization where ideas, opinions, and questions from everyone of every level are encouraged, valued, and vetted. It is nothing short of remarkable for a company that is so old and so large. And it’s driven by the care and concern of individuals. 

Business leaders are famous for spouting trite cliches like “it’s business, not personal.” On this one, I’m with Meg Ryan’s character in You’ve Got Mail: it’s ALWAYS personal. Everything in life, anything that involves people, is personal. We cannot continue to disconnect the business aspects from personal aspects of doing business. The line is blurring to a point where it’s barely even distinguishable. The sooner we embrace the fact that management and leadership are personal, service-oriented endeavors, the healthier our world economy will be.      

Images above can be found here. 
philanthropy, volunteer, Women for Women International

American Express Members Project

Christa Avampato

The American Express Members Project is an opportunity for American Express Card Holders, and Guests who don’t have an AMEX card, to create briefs for philanthropic projects that are then voted on to have the opportunity to win $2.5 million dollars worth of funding from American Express. My friend Amy just sent me a message letting me know that a nonprofit we have worked with has a project available for voting. “Help Women and Children Survivors of War Rebuild” by Women for Women International.  


Here’s an update on the Members Projects so far: 1190 projects were submitted and the voting continues to Monday, September 1st. From there, the top 25 projects will be put up for a final round of voting. You can search through the projects for one that interests you by topic, location, most popular thus far, or by keyword. You can vote for multiple projects and if you need more information on a project, there is a discussion forum on the site where members of the community can ask questions, gather more background, and offer up their opinions about different projects. 

A perfect balance of technology, goodwill, and financial management, it’s my hope that the Members Project will encourage other companies to handle their philanthropy in the same way that American Express is doing it. I encourage you to log on, find projects that interest you, and vote! 
election, hope, Obama, politics

What Obama means to me

Christa Avampato

I am one of those people that Barack Obama talks about all the time – I am frustrated and disheartened by politics. I feel let down by our government and its officials. I’ve long thought that there is nothing that any politician can do that would get me to believe again in our government. For me, business has been the answer. A free market economy can do much more for peace and prosperity than any government. Until now. 


Usually I don’t write about politics on this blog, though I think by my expressed beliefs and opinions it is obvious that I am a liberal. Until this year, I have never belonged to a political party and I have never made a political donation. After 8 years of watching us go down the wrong path in every area: education, healthcare, foreign relations, the economy, the environment, I couldn’t be an “NE” anymore and there’s no way I could ever be a Republican. 

So I became a Democrat and I voted for Hilary Clinton in support of a woman whom I very much believed would fix healthcare, an issue that I have grown increasingly passionate about since my mom was diagnosed with breast cancer nearly two years ago thanks to advanced technology that found the smallest of tumors and treated it effectively. 

I have always liked Barack Obama; I have read his books, and now that he is the nominee, I support his efforts whole-heartedly, with my money, with my writing, and with my time. After hearing his speeches, I cannot help but feel hopeful, and it has been so long since I felt that sense of hope in our government that I barely recognized it when it hit me.  

I believe that he is like the greatest of stage directors – honest, passionate, and unifying. He listens and speaks with conviction, not stating opinion as fact but making his case to bring seemingly disparate parties together. He’s decent and fair to the point that he softened the sharp edge I develop every time I hear the word “politics”. He makes me feel like we can and will be safe in this uncertain world. I feel his energy through the TV and in the people who support them. He may be our first President in a very long time who gets that leadership is about service, not ego. 

He has already moved mountains by motivating millions of people like me around the world to get interested again in our government and the people who run it. And if he can do that, imagine what he’ll be able to do as our Commander in Chief? To me, he is a rock star in every good sense of that word. He makes me proud and optimistic, and in this day and age that is exactly what we all need. 
China, economy, friendship, Olympics, simplicity

What no one tells us about China

Christa Avampato

Last night, my friend Allan and I had dinner at Barbuto, an Italian place in the West Village that I have been meaning to try for a year. Allan is going away for 6 months – off to Singapore for work. I’m a little jealous of Allan – part of me misses flying off to a new place every week. And then I remind myself that I should be careful what I wish for.


Allan is one of my dearest friends from business school. If you had to 5 people from your life who were cheering for you, you’d want Allan there. His loyalty to his friends is something to be admired. And his work ethic would leave any American student in disbelief. He got an MBA and a half out of Darden; he put the rest of us to shame. Usually Allan and I talk about books and work ad what every crazy little projects that are taking my time these days. But last night turned to the topic of romantic relationships. Allan is confused by women. I smiled. 

Allan explained to me that in China, things are not complicated. Love included. People live a simple and diligent life. In a planned economy, there isn’t all this choice that we have here in the U.S. Nothing is really all that trying. An absence of angst.

And now when I reflect back on those Olympics Games and those inspiring, creative beyond measure, ceremonies that preceded and closed them, I understand how they came to be so precise, so perfect. They were singularly focused, the entire nation. They are unencumbered by a multitude of choices and complications. 

Now, I’m not advocating for a planned economy. I’m saying that we have more to learn from the Chinese people than we ever imagined. Their creativity and their passion is built around simplicity. And the question I’m left with is I wonder if we, as Americans, could get out of our own and get focused. It might be out only hope out of so many problems that are plaguing us.  
celebration, grateful, thankful

21 Ways to Celebrate Life

Christa Avampato

A woman named Nancy Rothstein lost her son Josh very suddenly. Once a year Nancy adds a new way to celebrate life to her growing list – one suggestion for every one of Josh’s birthdays. I received the link to the list today – it’s now at 21 items – and I spent my commute home thinking about how I celebrate life and ways in which I’d like to celebrate life. Here’s my list for every birthday I’ve celebrated:


1.) Buy an ice cream cone on a sunny day and walk through my neighborhood 
2.) Listen to my favorite songs and repeat them as many times as I want
3.) Write
4.) Spend time with friends I adore
5.) Explore a NYC neighborhood I’m not familiar with
6.) On a rainy day, I hole up in my apartment with good food, a good movie, and never change out of my PJs
7.) I walk through my favorite area of Riverside Park and linger there as long as I want
8.) Watch re-runs of my favorite sitcoms
9.) Read the latest issues of my favorite magazines cover to cover
10.) Toil in the little shops in my neighborhood
11.) Play with a dog
12.) Practice yoga
13.) Travel abroad on my own
14.) Meditate and remind myself of all the reasons I am grateful for my life
15.) Savor a good meal slowly with good company
16.) Take care of a plant
17.) Call an old friend I haven’t talked to in a while
18.) Dance around my apartment
19.) Paint a watercolor while sitting in a beautiful place
20.) Try something new that scares me
21.) Clean my apartment – I don’t necessarily like the task but I love the result
22.) Spend the afternoon with a good book
23.) Visit one of the amazing museums in NYC
24.) Get a pedicure
25.) Volunteer my time with an organization I care about
26.) Recycle
27.) Don’t money to a charity I believe in
28.) Light a candle, say a prayer
29.) Work on a home-improvement project
30.) Remain conscious of my breathe
31.) Watch live music
32.) Take photographs

Click here for image above.