Seth Godin wrote a post this morning about island living as it relates to marketing. With the increasing number of new technologies that keep us ever-connected to one another, we are all closer than ever. There’s truly nowhere to run and nowhere to hide. Customers are only a tweet away.
Category: Seth Godin
My Year of Hopefulness – Commitment to be more than I’ve Been
My friend, Lon, really inspired me yesterday. He has made it his personal goal to work on his presentation skills. He has read several books and visits a blog every day that is written by a presentation training expert. He just decided that he was going to get good at this skill no matter what and he has done a marvelous job through hard work and commitment.
My Year of Hopefulness – Boundaries
Seth Godin wrote a great post this morning about boundaries. It reminded me of the boxes that one of my leadership professors at Darden, Alec Horniman, talked about: the boxes we put other people into, the boxes we put ourselves into, and the boxes we allow others to put us into. We do this with our careers, relationships, friendships, hobbies, interests. We take on roles and keep them, and it’s tough to break the behavior patterns we develop in those roles. And we have a real knack for giving people roles in our lives, whether or not those are the roles they want.
To make sense of our lives and keep us from going crazy, boundaries might be necessary. The key is to make them flexible and adaptable. Seth puts it in perspective of a brand, and explains that the brand can be our own personal one or that of a company. He stresses that brand loyalists are much more forgiving than the holders of a brand give them credit for. We have to give ourselves permission to try new things that truly interest us. If we are authentic and sincere in our pursuit of something new, the people who loves us will help us get there.
I’ve never been one for being put into a category. I’ve always felt free to explore different careers and interests, and have made a concerted effort to bring a diverse group of people into my life. From the outside it might seem that I just can’t make up my mind about where to focus my time and effort. A recruiter once said to me, “seems like you’ve spent your whole life exploring.” This sounded like a positive thing to me — apparently he didn’t mean it to be positive!
In actuality I have made a very specific decision to follow my interests wherever they may lead. I’m not exploring because I’m lost; I’m exploring because I’m interested in making the most of my life. I want to be someone with a broad perspective, someone who loves traveling, and new experiences, and meeting new people. I want to make sure that when my time comes, I’ve lived as much life as I possibly could.
My close friends, family, and supporters have been very accepting of this choice. They’ve celebrated my patchwork life with me. With every new experience, they are there, cheering me on and sometimes my life has even inspired them to do something different that they previously didn’t think they do. It’s a personal passion to extend my boundaries and grow my comfort zone, and I’d like to help others do the same.
My Year of Hopefulness – A Matter of Compromise
Seth Godin wrote a great post this morning about compromise. In his usual style he started with the caveat, “If you sell crack to kindergarten students, no need to read this. Same thing if you donate all your belongings and income to the poorest and sickest in the slums and ghettos. The rest of us have compromised. We’re not profit-maximizing sociopaths, nor are we saints. We’re somewhere in between.”
The trouble is that the great majority of us are somewhere in between, though we haven’t thought much about where exactly our in between is, how we got there, and whether or not our in between is the right in between for us. To assess where we are and how we got there, we need to consider what our priorities are. That step will best inform our trade-off decisions, and those trade-off decisions set the stage for our optimal place in between.
My priorities:
1.) Time and energy for my friends and family
2.) Enough free time to write and have hobbies
3.) Financial independence that allows me to contribute to my savings, pay off my school loans, start a small side business, and live a good quality life in New York City
These priorities lead me to the following trade-offs:
1.) There are certain companies and careers that are all-consuming. Those are not the best places for me at this time in my life. I have to work at a place that appreciates balance.
2.) Because I have chosen to live in an expensive city and have a considerable amount of school loans, I have a certain minimum salary that I need to make. This salary requirements excludes certain careers and requires that I work full-time while I get my small side business started.
Where is my in between?
1.) When I first went to business school, I had the idea that I would immediately return to the nonprofit sector after graduation. As my school loans piled up and it became clear that I wanted to move to New York City for personal reasons, a return to the nonprofit sector grew very unlikely.
2.) Because I want to be part of a mission-based organization, I’ve found other ways to have a positive impact on my community: I volunteer regularly, went through a United Way training for future nonprofit board members, and donate to nonprofit organizations.
For my in between, I have certainly made trade-offs. While it might be my preference to work for a nonprofit full-time, there are a lot of benefits I’ve received in the for-profit sector that would not be possible at my level within a nonprofit. I have good balance between my personal and professional time. I have a generous vacation allowance, am getting good professional training, and great benefits. I’m also well-compensated which allows me to enjoy my life and help my family, two things that are very important to me.
One thing I didn’t count on while in graduate school is that many people are interested in doing well by doing good. The field of social entrepreneurship that combines the best of both the for-profit and nonprofit sectors has grown by leaps and bounds. So many people have made the trade-offs I’ve made, and a whole industry is springing up as a direct result of our common in between.
Considering these trade-offs that I’ve made brought a happy, unexpected consequence: it made me appreciate the choices I’ve made and it made me feel more empowered. In a time when we feel like so many facets of our lives are out of our control, this exercise can bring a sense of calm and purpose. The best part is that it can be done with a holistic approach to our lives, or we can focus on one specific area like career or relationships.
If we find that we aren’t happy with the result, it gives us a basis for an action plan to begin making some changes. While Seth Godin may have meant this exercise to be about compromise, it is also about happiness and accomplishment.
My Year of Hopefulness – Small Audience
Seth Godin wrote a terrific post today relating the contrast between concert opening acts and rock stars to the different grades of marketers. He has some very good advice for all of us: Seek out a small audience who thinks you’re a rock star and then grow that audience. Don’t go out into the market as an opening act and have the market shape your work based upon something else they love (the rock star). You want to stand on your own two feet and have customers who love you and will back you exactly the way you are.
Many companies are so hungry for growth, so hungry for fast, quick wins, that they do whatever they have to do to their products and services to make them appeal to everyone. Of course some other companies focus so closely on one tiny piece of the market that they exclude others who might also benefit from their products with just a few weeks. So what’s a company to do?
A few ideas:
1.) The “Me-conomy” seems endless. The personalization trend can be seen everywhere in the market. Is it possible for a customer to customize some piece or your product or service to make it suit them perfectly? This allows you to serve a number of different groups with just a few minor changes to your product. Think about what adding colors and engraving to the ipod did for that product!
2.) There are a lot of ways to slice and dice a market into segments. Is there a segment that you can serve that’s small enough to provide something special to them while also having a wide enough appeal to enough people to meet your costs and profit goals?
3.) Look for holes in the market. Many companies are set on being fast followers. They don’t want to get out there, innovate, and build something new. Fear holds them back. They’d prefer to watch others, copy, and paste. The saddest part about this kind of ambition is that it never allows you to be the first in the market to fill an unmet need that makes consumers grateful and loyal to your brand. You’re just an opening act in that scenario. You want to be the first association a customer makes with a new product or service. You don’t want people to say, “Oh yeah, there’s that option, too” about your brand. So get out there, talk to people, and find a way to provide a service or product that makes their lives easier.
While it’s fun to play in the market, it’s more fun to build a market and delight customers with a product or service they never even thought was possible. Your following will be filled with early adopters at first so learn from them, get their input, improve your offering, and other people outside of that early adopter segment will catch on. Be a rock star.
My Year of Hopefulness – Do Something with Squidoo
There is a statistic in the news that has been bothering me so much that I am telling everyone I know about it. In January, the number of suicides committed by the US soldiers was higher than the number of US soldiers who died in Afghanistan and Iraq combined. I can’t get over that fact. It’s haunting me – what could be causing this and why did it have to get to this level to get national attention?
So how does a story like this make me hopeful? I feel hopeful because I feel empowered to do something about it. I was talking to my friend, Richard, about it this week and he helped me to realize that if someone, anyone, can find a way to help in this situation that the implications for our country and for the many people who serve this country would be immense.
If ever I wanted a cause that would have impact this would be it. Consider how much energy, time, and funding goes in to training a soldier what to do in a war-torn region. And now consider how much energy, time, and funding goes in to helping that transition back into normal civilian life. The discrepancy is criminal.
So what can I do? Could I start a movement? Could I reach out and offer my help? And to whom? I started tonight be creating a lens on Squidoo. I’ve followed Seth Godin for a long time – his is one of the blogs I read every day. I have to admit it took me a while to figure how or why to use Squidoo. Now I get it – when you want to provide detail on a specific topic, event, or cause, Squidoo is your tool.
Feeling passionate about wanting to help these US soldiers transition back to civilian life and wanting to get a dialogue going about the topic, I started the lens. To see the lens and offer your ideas and support, visit http://www.squidoo.com/helpUSsoldiers
Photo above taken by Rafiq Maqbool, AP.
My Year of Hopefulness – All the ways you can serve
I am thrilled to see that MLK Day is being made into a holiday that celebrates and promotes service. (And it’s shocking to me that all Americans do not have that day off – I hope that will change.) Seth Godin published a list of ways to give back that day, and every day for that matter, that covers a wide spectrum of time investment. By no means is it definitive – it gets the creative juices flowing. There a lot of ways to give and a lot of organizations who need the help.
Lessons from an albatross

Seth Godin wrote a post today on his blog that made me pause and re-consider some questions I’ve been thinking about recently. He talked about the patience of the albatross. It can often sit in the water or on land for days waiting for the right wind to carry it up, up, and away. It can fly for days or weeks, non-stop, with a resting heart rate. It’s an incredible lesson in biology, with many applications to our lives.