creativity, design, human factors, technology

Can technology self-adjust?

My friend, Jon, recently sent me an article from The Telegraph on websites that “grow and develop”, just as humans due, raising the question of whether or not technology can abide by the laws of Darwinism. Can websites be programmed so the ones that are most adaptive to change survive, and those that are rigid and “set in their ways” perish? This takes the idea of user-generated content to a whole new level.

Human creativity, collectively, is able to alter technology over a number of iterations with these websites. The colors, fonts, and usability changes as the technology collect information by users of what they found appealing or unappealing, the links they clicked (or didn’t click) on. Think of what this could do for blogs or mass media information sources? Bloggers and reporters are constantly guessing what type of content would be most interesting and provocative to readers. Imagine if the readers could play direct hand in the alterations?!

This technology is in its early stages, though it’s easy to imagine all the different paths this type of innovation could create for us, or rather the paths we would be able to create for ourselves. What technology could human creativity synthesize using the same process that nature has followed for so many centuries? This invention could be the very height of biomimicry. Learn more at about the project and Matthew Hockenberry, the director of the Creative Synthesis Collaborative at www.creativesynthesis.net.
apple, creativity, design, Mac, retail, technology

Meet Mac

My new love – my Mac. After months of trying to justify the cost of a new laptop, even though my current laptop works just fine (most of the time), I took the plunge. I’d done my research, I’d attended some workshops, and finally made an evening appointment with the Mac concierge service. They were waiting for me when I arrived and I was out of there in 15 minutes with my new Mac in hand, plus a free printer / scanner / fax/ personal assistant to make me breakfast in bed. 

Their reputation for excellent service is well-deserved. Paul, my Apple guy, was friendly, funny, and best of all, honest. I happily wrote him a note and one for his boss on his behalf as soon as I arrived home. It was the best retail experience I’ve ever had – and I am a very tough sell when it comes to service. In just minutes I was up and running. 
It is amazing what I can now do with photos, my music, personal websites. Even powerpoint presentations are a joy to build. This is the ultimate toy. And it’s so intuitive that I find myself having to unlearn all of the work-arounds I’ve had to learn over the years to operate a PC. I almost have to be re-trained to think naturally about how a machine operates.  
My Mac is also affording me the opportunity to learn design skills and expand my creativity to movie making and original music. I could go on and on, but I really need to get back to Mac. He’s got a lot to teach me. 
Africa, books, child, children, technology

Child soldiers

I just finished the book A Long Way Gone by Ishmael Beah. Ishmael was a child soldier in Sierra Leone. Through his own bravery and with the help of the U.N., he was able to escape to the U.S. to begin a new life and start down his road to recovery. I finished the book in a couple of days – Ishmael’s honest and plain-speaking memoir make the book impossible to put down.

NBC Nightly News is also covering the issue of child soldiers this week with Ann Curry based in Congo. It is a frightening tale – these children are facing such devastating circumstances, hopped up on drugs and armed with some of the deadliest weapons on Earth. One boy said he has no way of knowing how many people he killed before he as rescued by the same U.N. program that saved Ishmael. 
I am very interested in volunteering time to help with programs like this one. I have left a message for Ann Curry on her blog and if I hear back from her on ways that Americans can help these children, I will post the information here. In the meantime, visit the NBC site covering Ann Curry’s trip: http://www.msnbc.msn.com/id/23164955/
  
child, children, entertainment, Kidscreen Summit, media, New York, Sesame Street, technology

"D" is for Digital

“This instrument [TV] can teach, it can illuminate, yes, and it can even inspire. But it can do so only to the extent that humans are determined to use it to those ends,” he said. “Otherwise, it is merely wires and lights in a box.” ~ Edward R. Murrow

Some marvelous learnings from the Kidscreen Summit. I just finished a morning session entitled “D is for Digital”, put together by the fine folks at Sesame Street Workshop. The panel featured representation from the Joan Ganz Cooney Center, Sesame Street Workshop, Commonsense Media (a parent advocacy group centered around media), PBS Kids, and Media Kidz (a research organization).

Some cool and interesting properties that are worth viewing:
Panwapa.com – an on-line community for kids tat features characters who live on an island that floats around. Kids can navigate between five different languages on the fly, can create an avatar in a number of global settings, and encourages acceptance and exploration of different cultures around the world. One of those things that will make you say “I wish I had that when I was a kid.”

Okami – a Japanese video game property that interests boys and girls of a variety of ages.
Word Girl – my boss and I read about this property during the mid-summer when the New York Times ran an article on it. Word Girl is one of the newer properties for PBS, and on the web platform, kids can submit their favorite words as well as play a variety of games to build vocabulary.
Sesame Street Video Player – currently in Beta at videos.sesameworkshop.org – parents and kids can find Sesame Street video clips tagged with character names, text, and, best of all, education concepts such as “sharing” or “friendship”.

And some facts:
The average age of on-set for digital media use is 6.5 years old, down from 8 years of age just two years ago.
96% of tweens and teens use some sort of social networking
71% of parents have had some on-line issues arising with their children
81% of parents say that the internet has helped their child’s learning
The difficulty of “rating up” – a Bain sudy has found increasingly that what used to be considered PG-13 or even R-rated material, now largely is rated as PG or even G content.
Kids are their own programmers – they choose when, where, and what to watch
Kids spend 45 hours per week interacting with media, 30 hours per week in school, and 17 hours per week with their parents.

Trends:
Proliferation of virtual worlds
Casual gaming
Video content and user-generated content on the web
On-line curriculum building separate from educators – PBS is exploring ways to build series of games to lead kids, particularly pre-schoolers, along a path in skills such as literacy by batching and sequencing the games.

The big opportunities:
Focus on literacy
Creative problem sovling
Other skills that kids will need a global economy
Few video games of educational promise really exist today. This is an area of tremendous opportunity for developers and producers of video games.
The bridge between research, industry, and the nonprofit world – the most exciting possibility for me since I have experience and passion in all three areas.
The use of media devices such as cell phones to distribute batches of content in snippets – playing into the trend of our “snack culture”. PBS has done some work around literacy for pre-schoolers in which everyday their parents received a text message from Elmo encouraging them to look for things like foods in the grocery store that begin with the “letter of the day.” After the study, kids who participated were fond to know their alphabet song better and have an increased awareness of the learning opportunities that are all around them.

In conclusion, Sholly Fisch of Media Kidz, made an excellent point that is the underlying driver for the expanded research currently being done on kids and media: kids today are faced with constant change and the increasing need for comfort with ambiguity, though kids are still kids. They still need to be encouraged, loved and cared for. The challenge and opportunity for all of us in the youth space lies in how can we use media as a tool to deliver a rich p-to-date experience to kids that nurtures them in this world of uncertainty and change.

customer service, food, technology

Pizza Pizza!!

How many times have you called up your pizza delivery guy and asked “how much longer will my order be?” Apparently, it happens a lot at Domino’s. Someone got sick of taking the calls and came up with a creative solution: an on-line pizza tracker. Domino’s claims it is accurate within 40 seconds! I’m tempted to order a pizza now just so I can use the tool. And I imagine it would be a blast for kids.

Now that’s what I call service. And right in time for the big game on Sunday.

Have a look at the article from Todya’s USA today: http://www.usatoday.com/money/industries/food/2008-01-29-pizza-tracker_N.htm

career, entrepreneurship, gaming, job, social work, Steve Baer, technology, The Game Agency

The Game Agency

My good friend, Steve Baer, is a co-founder of The Game Agency, a company that seeks to improve the marketing and brand efforts of its clients by tapping the gaming community through original content. Steve is one of the most creative and hard-working people I know. He’s my go-to guy when I have a knew idea that needs an honest smell test. I am extraordinarily lucky to have him in my life, and feel honored that he was willing to have me interview him for this guest blog about how he started his own business. Drumroll please…

1.) Could you talk a bit about what motivated you and gave you the confidence to start your own company so soon out of business school?

It takes a fire in your belly to start a business and this is something I have been talking about doing ever since college. So, while I am only four years out of business school, my desire to build my own business has been 10+ years in the making. I come from a family who couldn’t work for other people. I don’t mean that in a negative way, it’s just that my parents and grandparents were entrepreneurs… from regional pharmacies, to national grocery chains to consulting firms to law firms. While it often easier to get a job with a company than to start your own business most people who strike out on their own have a direct example of a parent to look to and that definitely is the case within my family. Sometimes the motivation to start a new venture comes from having reached the top of the pile where you are, looking around, and saying, “What’s next?” The drive to build something new can also come from deciding that you’re stuck in the middle instead of at the top. Fear of stagnation can be a powerful motivator, especially if you have an idea for something that could be at least more interesting and potentially more lucrative. This was my situation. I am passionate about my business model and I tried to execute it for my former employer but they simply weren’t able to look beyond the way they did business for the past 30 years. So I said “it’s finally time to open up my own shop”.

2.) Of all of the industries out there, why did you choose to build your business around gaming?

In 2007 the U.S. video game industry experienced over 40% growth and achieved a record-shattering $17.94 billion in revenue. As the music industry declines and the movie industry stays stagnant the video game industry is growing leaps and bounds.

If you don’t know much about video games you might be thinking “how many games can men 18-34 really play?” Well, there’s definitely a limit but that’s not the only demo playing video games any more. The average gamer is 33 but gamers come in all shapes and sizes. 31% are under 18 years old, 44% are 18-49 years and 25% are 50+ years old. Interestingly enough, the fastest growing demographic of gamers is women 50+. If that’s not surprising maybe some of the facts and figures will be.

– 31% of children under 3 are already using a computer
– 78.1% of 6-11 year olds report they play online games – by far the largest percentage performing any online activity
– 8-10 year olds play interactive games for an average of 1½ hours per day- 9 out of the 10 most popular websites for boys 9–10 years, and 6 out of the 10 most popular websites for boys 11–12 years feature advergames
– Teens spend 7.4 hours per week playing games
– 62% of teenagers play games at least one hour a week and 34% play over 6 hours per week- Playing games is the number 1 computer activity for 8-18 year old, beating out IM and e-mail
– More than 25% of teens do more gaming than homework- 19% of men play games more than they watch television
– 50% of males play games more than they read books
– Women make up 50.4% of the online game market
– 41% of adult women are daily gamers, using it to relieve stress, increase skills and inspire social interaction
– Women over 40 spend more time gaming online than any other demographic –averaging 9.1 hrs / week – 35% of Senior Execs Play Casual Video games at Work

In short, every demographic is gaming and my company is focused on reaching each and every gamer with content that they would find interesting. Whether creating new intellectual property, developing branded games or increasing the reach of existing content our goal is to expand the footprint of the video game industry.

3.) Could you talk a bit about raising capital – how you went about it, what sources you looked into, why you decided to go the path you’ve gone when considering all of the capital raising options?

Starting a business is tough. You have to a write a business plan, build a client base, hire employees, find office space, etc. There are plenty of challenges, but the one that many entrepreneurs find most daunting is raising start-up capital. Fund raising has been one of the more educational steps over the past year. My partner and I have spoken with Banks, VCs, corporations, high net worth individuals, family, friends co-workers, etc about funding us. We received a few offers but non of them seemed quite right. Raising capital is a catch 22. Funding insures security but it reduces one’s equity. We’ve been told over and over again, our most tangible asset is our equity. So for the time being we have dug deep into our own pockets, hunkered down and started the battle to start up and stay alive.

4.) There’s a lot of talk about developing a business plan with any one of the cookie cutter models out there and having all of the answers before starting a business. For you, how important was it to have a solid business plan – a mission statement, a value prop, etc. – and to have all of the answers before diving in?

There’s no question that writing a business plan is a key step to starting a company. There are all sorts of models out there. My partner and I started off by buying a software program and typing away. In our first 6 months our plan changed 7 or 8 times. In retrospect it changed based on the desires of our prospective funders. Ultimately we returned to our original plan. While this was definitely a journey it showed that our initial concept, industry insights and mission statement were on target.

5.) There’s a lot of fear among entrepreneurship – figuring out taxes, building a client base, generating cash flow, leaving a job and a steady paycheck. Did you have any fear in starting your business and if so how did you overcome it?

Starting your own business is definitely a roller coaster ride but since taking the leap of faith I followed a few key steps.

No. 1 – Market and Sell – The more potential customers/clients you can find and sign up, the more money you will make. And more importantly, the more bills you can pay. You have to market and sell every way otherwise you will fail. Remember, nothing else in business matters except customers – paying customers. Not the best mouse-trap, not the best technology, not the smartest guys in the room, not intellectual property, only customers.

No. 2 – Have A Sense Of Urgency – Treat every day and every dime like it is your last, right at day one of opening your doors.

No. 3 – Take Nothing For Granted – Never take a potential sale for granted. When a potential customer or client says; “Let’s do the deal.” Don’t get overly excited right away.Don’t go out on a spending spree, start immediately paying bills, thinking that the check will soon be forthcoming. Only get excited after you receive the check.

No. 4 – Exercise Every Day – Starting and building a company from scratch takes a lot of energy. Entrepreneurs need to build some form of exercise, no matter how small every day.This is especially helpful when facing a problem. Some of my best solutions to problems came during short jogs around the neighborhood.

No. 5 – Stay Away From Negative People – Time is precious for new entrepreneurs. Don’t be around people who are negative and will try to bring you down. You still need to stay positive and optimistic.

No. 6 – Have A Daily Business Plan – In business, you have to know what you are doing and then do it. Having and executing your daily business plan will be your road map to success. It will force you to understand what you are doing and why you are doing it. Time is very precious for entrepreneurs.

No. 7 – Visualize Success – Entrepreneurs need to visualize success at all times, not failure. Your mind needs to know that although there will be many ups and downs, a light does exist at the end of the tunnel and it is bright. By visualizing success, your actions will become more confident. And increased confidence breeds success.

No. 8 – Remember The Alternative – You need to keep telling your mind, especially during the down times, why you are doing this in the first place. Remember, you are trying to create a better future for you and your family.

No. 9 – Maker sure your family is on board – Without the support of my partner’s and my wives we wouldn’t be doing this. It takes everyone’s encouragement. When you can’t be up the person next to you needs to be. Luckily my wife encourages me to follow my passions.

No. 10 – See No. 1 Again! – Starting a business from scratch, totally on a shoestring, is not for the faint of heart. Buckle in and get ready for one heck of an emotional roller coaster ride.

6.) Did you or do you encounter any naysayers when you talk about your business to others? If so, how do you deal with them?

Yes, Yes and Yes… It’s easy to find flaws and thank goodness for everyone that people have pointed out. Sometimes they are valid, sometimes they are way off but each piece of feedback helps us think and rethink our approach. I am open to any and all feedback.

technology

Looking for love in uncrowded spaces

On-line dating started as an urban phenomemon and ehave new confirmation that it has migrated to the mainstream. Once a trend hits the farming community in town whose populations barely hit triple digits, we can rest assured that a trend has tipped.

Today I read about a site called FarmersOnly.com. It boasts 80,000 members and carries the mantra “city folks just don’t get it.” Even if you don’t agree with the sentiment, you’ve got to hand it the farmers for their creativity.

For the article, visit http://www.ecommercetimes.com/rsstory/61284.html?welcome=1200920967&welcome=1200934224

career, entrepreneurship, Robert Scoble, technology, work

What Robert Scoble has to say about entrepreneurship

I am a big Robert Scoble fan. One, I admire the road he paved for bloggers by fearlessly and honestly blogging about his life at Microsoft while an employee there. I also admire his ability to constantly stay true to himself.

He recently announced that he took a position with Fast Company to run their video network dedicated to business. The network launches on March 3rd. Prior to accepting this post, Scoble considered starting his own business. And decided against it for a number of reasons. In short, when he thoght about what he loved – blogging, interviewing people, and his family – none of those things lined up with what it takes to be an entrepreneur.

This gave me pause as I am now considering embarking on the road to my own company. Please understand that I am a huge advocate for small business and for those who want to go it on their own. I am an even bigger advocate for following your heart, doing what you love, and finding a career that allows you to soar on your strengths. For many, that does mean starting their own companies. Though for others, it means they need to find a company that provides them an opportunity to capitalize on what they do best.

Entrepreneurship isn’t for everyone, and I wonder if so many new businesses fail because some people who start them don’t realize all they are getting into. Scoble’s advice and insight merit a read for anyone starting a business. To read his full post on the subject, visit http://scobleizer.com/2008/01/16/why-were-going-to-fastcompanytv/.

Facebook, relationships, technology

Be careful what you create

I will preface this post by saying it is completely okay for you to laugh about this situation. I know you’ll be laughing at my expense and I totally understand. It’s funny, and I may be the only person on the planet who would be able to have these kinds of odds.

A few days ago a close friend was the first to let me know that an ex-boyfriend of mine that she is connected to on Facebook had changed his profile and had come out. When he and I broke up it was very sudden and without any kind of warning. He called me up on a Sunday morning on his way to a baseball game and declared “I just can’t do this anymore.” No reason, no nothing. He actually said that giving explanations for his actions isn’t his “forte”. And he said all of this with the emotion of a rock, after only weeks before we had talked about getting married. We were very much in love, or at least I was.

I was left stunned and heartbroken. I physically hurt from the news and had a tough time eating or sleeping for months afterwards. In time I created my own closure, with the help of amazing friends and family, turned my attention to other things, and was slowly able to put myself back together. I began to date again and have had relationships since. Though I in no way wanted anything to do with my ex again, there was a small piece of me that would always be confused about what happened and why.

With his announcement to the world that he was gay, I finally had an answer that made sense. At first I was confused and then angry, sad. I felt betrayed and lied to. I was hurt deeply, again. I knew he was a coward given the way he broke up with me, though this new news put everything in perspective. He must have been going through something terrible and he felt he couldn’t trust me with the truth. I never really knew him at all, and the amazing man I fell in love with was never really who he was. I moved through these emotions pretty quickly since it has been a long time since we’ve even talked to one another much less dated.

I was against contacting him, and then found through the encouragement of a few friends that sending him an email expressing how I felt would be good for both of us. I sat down and wrote him an email, and rewrote it a hundred times. I wanted to communicate that I was disappointed in the way that he came out, though wanted to make sure he knew that he had been a precious part of my life and that I wished him well now that he had come to terms with a difficult situation. Beautiful, right? Wrong.

Less than a minute after I looked up his email address (as I have removed every shred of him from my life including pictures, gifts, and contact info) and sent off my well-crafted message, I get a snarky three-liner back saying this is all just an accident and in the weeks since he’s posted this change no one else has told him about the mistake. He clicked the wrong box under “relationships”. He’s sure this new news doesn’t make anything better, but he does hope I’m well. I am so glad I could be of service to someone so undeserving of me doing anything for him! Unbelievable….my mother always said “no good deed goes unpunished.”

If he had been in front of me, I would have kicked him in the teeth – and I’m a pacifist. I was so angry that I had felt such empathy for the difficult time he was going through. He’s not going through any difficulty at all – he just doesn’t know how to use Facebook. I never imaged that would be the case since if he’s anything he’s detail-oriented and a technology whiz, or at least he was when I knew him.

The flip side is that even after being hurt by someone, I still had the ability to be empathic toward him. My wide array of emotions is sometimes a downfall, though most of the time it is a blessing. I live a fuller life because of my ability to emotionally connect with other. I’d much prefer to be a person who occasionally gets burned by feeling too much than be a person who has the emotional maturity of a robot without a forte for communication.

Facebook and other social networking tools are terrific ways to keep up with people and share information. A word to the wise: before spending an ounce of energy reacting to anything posted about anyone, make sure it’s factual. The last thing you want to do is lay your heart on the line due to someone else’s inability to click the correct box. Good grief! And now at least, I’m laughing with you….

film, Golden Globes, technology, television, wirters strike, writing

The Writers’s Strike Latest Victim: the Golden Globes

I had planned to spend today shopping for some delicious morsels and cocktail ingredients to host a Golden Globes party. I sent an email around to a few people several weeks ago and my friend Dan replied “I’d love to watch the awards at your place, if they air them.” I have been watching the writers’ strike with intensity, mostly because there isn’t much else to watch these days. I may actually accomplish my goal of learning more about classic films because I will soon be forced to subscribe to Netflix.

And despite the threats of picketing the Golden Globes and actors refusing to cross the line, I thought they’d make an exception. I thought that some things would be kept sacred and writers and producers would call a truce just for a night to pay tribute to the incredible work that has been done in film this year. In an effort of full disclosure, I agree with the writers. If producers are making money off their work, regardless of medium, they should get a cut. Anything short of that, in my opinion, is stealing. And it’s just plain mean.

In spite of my political views on the strike, the ones I feel most for are the nominees this season. To make it in your career to a point that your entire industry recognizes your contribution is cause for extreme celebration. And instead of having their moment, they’ll get a press conference with their names read in a no-doubt glum tone of voice.

I think it’s time for a boxing match. Get those that represent the writers and those that represent the producers, lock them in a room, give them food, water, and regular bathroom breaks, and don’t let them out until there’s a green light to restore episodes of Brothers and Sisters, along with all of the other shows I have been missing these past few months.

I know negotiations are difficult; I know both sides are so sick of one another that the idea of being in a room with one another is enough to make them all sick to their stomachs. I don’t care – walking away from conversations just because they’re hard is immature and irresponsible. A lot of people are being hurt in this process and I am a firm believer that if it is within something’s power to mitigate the pain they are causing others, then the only reasonable and kind thing to do is relieve that suffering.

I am getting off my soapbox now and will be found watching movies like Casablanca and Guess Who’s Coming to Dinner until the picket signs come down.

The photo above can be found at http://www.nytimes.com/2007/11/16/us/16writers.html.