David Sedaris once wrote about how his Walkman helped him survive in New York – it gave him a soundtrack to live his life in, a way for him to drown out any of the noise around him on his walks. I feel the same way about my ipod. I suspect most people in New York with the signature white ear buds do, too.
Author: Christa Avampato
Go to the mattresses through your roots
Starbucks, the king of coffee, is in the midst of learning a very hard lesson, and we should all learn right along with them. Dazzled by the all the glitz of selling media and other brand extensions in their stores, they let go of what made them great: the best cup of coffee in town. They took a humble commodity and made it a fashion accessory, a brand someone can hang his hat on. And while they were off doing exclusive album releases and making deals with Apple, the enemies were encroaching: McDonald’s and DD being the two most noticeable ones in my neck of the woods. Howard Schultz said on Wednesday, “We are going to fight to the death and not allow any company to take our (coffee authority) position away from us.” They’re moving forward by going back.
Losing focus on what initially brought success is a dangerous trade-off. To be honest I can’t think of a single example of a company that moved successfully moved away from its roots. I also can’t think of single person that fits that mold either. Where we come from and where we initially place our stake in the ground is a critical consideration because everything else we ever become largely builds on that decision. It’s the only way to be genuine. It’s where our passion and creative sensibilities are born.
Thank goodness for the return of Howard Schultz. I am a fan of the company and I was growing a bit sad seeing the baristas fumble around to deliver an “okay” coffee drink. I used to be one of them – as a recent undergrad I worked at a Starbucks in Georgetown part-time to make ends meet. I was pleasantly surprised on Monday afternoon when I stopped into one of my local stores and was greeted with, “Here’s your grande chai. Let me know if it’s not perfect – I’ll remake it for you.” I think they’re successfully finding their way back to their roots.
The photo above was taken by By Marcus R. Donner, Reuters.
Habitual rewards
My dear friend, Lisa, took me to brunch this morning for my 32nd birthday. I ordered some peppermint tea and the tag read “reward yourself”. Lisa, who has known me for nearly ten years immediately said, “Christa, as if you need anyone to tell you that.” She’s right of course, I’ve made rewarding myself a habit, though that wasn’t always the case, and as much as I love being nice to myself, it doesn’t come without a tiny piece of questioning each time.
7 Wonders of the World
I was recently flipping through the April issue of Vanity Fair and came across an advertisement for MasterCard. It was advertising the a giveaway for a trip to see the 7 wonders of the world: the Taj Mahal, Machu Picchu, The Amazon, The Great Wall of China, Victoria Falls, The Great Pyramids of Giza, and the Great Barrier Reef. And it occured to me that in my travels, while I have seen many incredible things, I have not seen a single one of these place. This is a sad state of affairs.
Last night, I went to a work event and then dinner with friends, Dan and Lisa. Dan asked if I had any birthday wishes. At the time, I really didn’t. Now I do – by the time my 33rd birthday rolls around I hope I’ve been able to see at least one wonder.
Ice climbing and starting a business
Bill Buxton wrote a great post this morning on Business Week’s Innovation blog, http://www.businessweek.com/innovate/. In a conversation with his friend, Roger Martin from the Rotman School, the two friends discussed the parallels between starting a business and ice climbing. They compared the characteristic of people drawn to these two activities, specifically their appetite for risk.
The parallel drew out some interesting comparisons such as training, having the necessary tools and trusting in the process. I would also add that there is risk in everything – even in not doing something. We often consider the risk of starting a business, going ice climbing, etc. though we rarely mention the flip-side: how will our happiness, sense of satisfaction and accomplishment be affected long-term by deciding not do something that interests us?
Will we get to a point in our lives when these opportunities are no longer possible because of other choices we made, and then look back with some kind of regret and sadness that we didn’t do something more bold that made us feel alive? While more difficult to conceptualize and put data behind, the point merits some consideration. In the long-run, I’ve found it’s the chances we take, combined with the ones we let pass by, that make up a life.
See Buxton’s full post at: http://www.businessweek.com/innovate/content/mar2008/id20080312_205292.htm?chan=innovation_innovation+%2B+design_top+stories
Why good curation matters
Today I was reading Bruce Nussbaum’s blog, http://blogs.businessweek.com/innovate/NussbaumOnDesign/. I have a tremendous amount of respect for him as a journalist, blogger, and innovation guru.
Today he wrote a post that truly impressed me – very simply he opened the post discussing his changing role as a journalist, moving from being a Voice of Authority to a Master Curator.
I know that many times the content of a discussion, presentation, or art exhibit for that matter, overshadows the design and organization of the exhibit itself. Curating is as much an art as being a content creator.
If an event or exhibit is curated well, the content takes center stage, with the curating barely being noticed. If it’s curated badly, the whole things falls into chaos. Good curating is very much like good management – if its competent, the content (the team’s work) shines. So if we aspire to be truly great curators, great managers, then we need to aspire to go unnoticed.
The photo above can be found at http://www.bibi.org/box/2006/03/Jere_Smith.jpg
Daylight Saving(s) (Ti)Me
I was giddy yesterday at 6:30pm. I have finally confirmed that yes, I have SAD – Seasonal Affective Disorder. After months of cold temperatures, gusty winds, and a small amount of daylight hours, I begin to get into a funk that no amount of sitcoms or jokes from friends will shake. As my friend, Trevin, says, “After a while, it’s best to just hibernate as much as possible.”
It’s all a matter of process
“I like to tell people that all of our products and business will go through three phases. There’s vision, patience, and execution.” ~ Steve Ballmer, CEO of Microsoft
I’ve been thinking a lot about process lately. We are involved at several large scale projects at work, all of them highly cross-functional. Some of or projects have been successful or are on their way to becoming successful, and some have fallen apart. Regardless of outcome, the learning that is taking place, especially for me, is far greater than I ever imagined I would have at a job in such a short period of time.
While success is always welcomed, I also find that I embrace failure just as well. My boss has joked with me that I can learn more from a sinking sip than one that stays afloat. When I look a projects of ours that haven’t worked, I notice that one of the three elements that Ballmer outlined wasn’t as solid as it needed to be. And it’s important to have these three elements in that order: vision, patience, and execution.
For me, the toughest part is patience. Vision and execution I understand. Despite the fact that I practice yoga every day, that sitting still, that ability to take things one piece at a time, in turn, is difficult for me. Not impossible. Persistence in difficult times can some times seem fruitless. Though if we take the long view, I am beginning to learn, slowly, that it pays off if we are willing to stick around long enough to play out the hand. I just need to be more disciplined when it comes to patience. And that means patience with myself, as well as with others. And also, it means patience with process.
If it works for Microsoft….
Two sides of the management coin
“To know when to be generous and when firm — that is wisdom.”
~ Elbert Hubbard
Last week was a little tough for me, and for the people around me. I’ve found that in my career I’ve work with two kinds of people – those who are generous or those who are firm. And very often I have come across people masquerading as one kind of person, while truly being another. Occasionally, I have come across people who can straddle line – generous and firm at the right moment. These are the people I have tried to emulate.
Last week may have been the first time in the past 8 months that I’ve put my stake in the ground and called people to the carpet when something wasn’t done to meet high standards. There was a lot of finger-pointing, a lot of excuses made. At the end of the day, it wasn’t about blame and it wasn’t about having a reason for what happened – it was, and always is, about responsibility.
This ability to be generous and be firm is critical in the creative process as much as it is in any other setting. If too firm, the end product will have the life beaten out of it. If too generous, the end product won’t be as good as it could have been with constructive criticism. The most beautiful pottery gets its shine from the care of the potter’s hands and the fire of the kiln. The same should be true for the creative work we put out into the word – a little gentleness mixed with a little fire yields a truly extraordinary masterpiece.
A little fall of rain
There is nothing like staying at home for real comfort. ~ Jane Austen