“I feel illiterate,” my friend, Brian, said to me on Saturday night as we talked about how the age of design has emerged in a big way. Instead of studying business, we should have become designers. There are all kinds of amazing ways that design is changing our human experience for the better, and a lot of new ways that we can take part. One of my favorites is an organization called Social Designer.
My Year of Hopefulness – Get Out of a Rut
As I trudged to the subway this morning under the gray, dense skies, I considered my mood over the last week. I’ve been a little down lately. Could be the rainy weather, losing my aunt recently, worry about my mom’s total knee replacement, the state of the economy and our nation’s safety. It’s likely a mixture of all of this. And I’m wondering what I’m really doing with my life every day – am I making a difference, or at least as big a difference as I could make?
Some of my friends and family members have recently expressed the same concern about their own lives. On my subway ride to work, I thought of ideas that might help me and help others out of this little rut. Here are some I came up with. Would love to hear what’s worked for you when you need a little pick-me-up!
1.) Ice cream. There’s something really special to me about getting an ice cream cone and strolling around my neighborhood. It reminds me of being a kid and being a kid inspires me to be a little more wistful and hopeful.
2.) Send someone a present. My friend, Brooke, recently moved from New York City and I’ve had her going away present / new house warming present sitting on my table for about a month. I put it into a padded envelope and sent it off to her today. It helped my mood considerably to be sending her a surprise. Same goes for sending someone a card or doing something nice for someone.
3.) Yoga and running. Both get me moving and remind me of how lucky I am to be in good health. While exercising, I think about building strong bones and muscles, increasing my lung capacity, and solutions to tough situations I’m having at the moment.
4.) Clean my apartment. For me, cleaning is therapy. I don’t like doing it but I love the end result. And my world looks a little brighter from the vantage point of a sparkling apartment.
5.) Communicate with others. Call a friend, send an email, get brunch with someone, click around on Twitter and see what people are talking about today. Breaking out of our self-imposed isolation is a mood lifter in and of itself.
6.) Find someplace to get lost. For me those places are Central Park, the Metropolitan Museum of Art, and the American Museum of Natural History. Placing myself in the middle overwhelming beauty gives me a new perspective and make me feel connected to something much bigger than myself.
7.) Dive into a book. I’m always amazed at the way literature connects us to people across the world and across time. This reminder of common human experiences makes me feel less alone.
8.) Write. Yesterday I sat down to write a short story about a situation I witnessed on the street a few days ago. I put myself back in that exact situation, saw it all unfolding in my mind, and wrote it all out. When looking back at the story and reading work I was doing a few years ago, I realized how much progress I’ve made in my story telling by practicing every day. It was really gratifying to see myself improving a skill that I enjoy.
9.) Think about my ideal day and consider how I could live at least a little piece of that ideal day every day. Maybe it’s volunteering, thinking about what business I’d like to start, whipping up a really delicious meal with friends, or spending time with someone I love. Even on the worst days we have the ability to incorporate glimmers of happiness.
10.) Spend some time with an animal. Could be your own pup or kitten, a friend’s pet, or taking puppies at the local shelter on a walk. Animals have a natural inclination toward happiness and they take us right along with them.
There are countless ways to get ourselves into a healthier and happier frame of mind. All we need is intention, attention, and commitment to living a better day every day.
The Twitter Book by Tim O’Reilly and Sarah Milstein
When I read, appropriately enough on Twitter, that Tim O’Reilly and Sarah Milstein had written The Twitter Book, I couldn’t wait to scoop up a copy. Literally. So I sent a message to the book’s Twitter account and asked if I could get an early copy to review. The book is so clear and concise, so necessary to the social media world, that I wondered why on Earth it has taken so long for this kind of book to be written. Tim and Sarah are the perfect people to publish this type of work, both experts in the tool itself and in the art of communication. We’re lucky to have them.
The Twitter Book is appropriate for people who’ve never heard of Twitter, who don’t understand it, who like the concept though aren’t sure how to use it, and for Twitter addicts like me. Whether you’re an individual looking to build your own personal brand on-line, someone who is considering starting a business, or part of a large company, the book is chock full of ideas, resources, and helpful advice.
I recommend getting a copy of this book and using it as a constant reference the same way you’d use any top-rate how-to guide. I also found that it was incredibly helpful to have my computer in front of me so I could actually experiment with the different tips and resources that Tim and Sarah suggest. Within the pages of the book I also found a few other great people to follow on Twitter.
From a personal brand building stand-point, I found dozens of great ideas in The Twitter Book. (For those interested in how The Twitter Book helps business brand building, please see my Business Strategies column on Examiner.com.) Here are three of my favorite ideas to give you a flavor of what awaits you in this book:
1.) Twitter gives you the opportunity have superhuman powers you’ve always wanted: you can read people’s minds and overhear conversations as if you’re a fly on the wall.
2.) The art of brevity and timing is priceless. Highest traffic days are Tuesday, Wednesday, and Thursday, business hours in EST. That’s when the most links, ideas, and thoughts get replies (direct messages – dms – or @ messages) and passed around (“re-tweeted”). People need to see your message (“tweet”) within 5 minutes of you posting it or they likely won’t see it at all. And make it concise and interesting because you’ve only got 140 characters to get your point across.
3.) Jargon explained. I hate to be in acronym city. I think a lot of people use acronyms and catch-phrases to make themselves seem better informed than anyone else around. It annoys me. Twitter is no exception. A lot of people scratch their heads when they hear words like “tweet”, “tweeple”, and “tweetup”. I don’t blame them. I did the same thing and for a long while the jargon scared me off. I belonged to Twitter for a year and was mostly inactive before I figured out why it mattered and how it could be useful to me. The most valuable reason to pick up The Twitter Book is to have experts Tim and Sarah explain the jargon in very straight-forward terms, and then show you how the tool can be a very powerful part of your overall brand-building toolkit.
Before Tim and Sarah even get the discussion going in the book, they ask for suggestions to improve and enhance the content. The book has given me a lot of great ideas and I want to return the favor to them with a few ideas to consider for the next edition.
1.) For people brand new to Twitter, a glossary of terms would be very helpful.
2.) A set of easy to reference lists in the appendix would be handy. Common mistakes to avoid on Twitter, top companies using Twitter effectively, etc.
3.) An expanded section on how non-profits can use Twitter. It is briefly touched on in the book and I’d love to learn more from Tim and Sarah on new ideas that are particular to nonprofits that would help organizations increase awareness through Twitter.
4.) A resource directory, divided up into sections, in the appendix would be handy. For example, a list of third party programs, resources to help trim messages that are over 140 characters, etc.
An easy and endlessly helpful resource, The Twitter Book will accelerate the growth and power of Twitter. Generous and honest, Tim and Sarah skillfully help their readers take part in the conversation. The Twitter Book will be available in hard copy on May 26, 2009.
It is available in e-book format now at: http://oreilly.com/catalog/9780596802813/
My Year of Hopefulness – Bearing defeat without losing heart
“The greatest test of courage on the earth is to bear defeat without losing heart.” – R. G. Ingersoll
I read this quote last week on Twitter (http://www.twitter.com/tamow) and knew I wanted to blog about it though couldn’t decide on how to steer this post. This morning I sadly realized how critical it is for us to have courage. I am beginning to think that it might be the most vital skill we can develop and cultivate.
My mom let me know that my Great Aunt Lorraine passed away this morning. In her mid-80’s, she lived a largely healthy and incredible happy life, one that my grandmother would define as “good, clean living”. Honest, hard working, and loving, my Aunt Lorraine was thoughtful and generous, never forgetting a birthday or anniversary. I will miss her. She went through several bouts of cancer and chemotherapy eventually got the best of her.
She passed away from a from condition called MDS, a chemotherapy-induced form of leukemia. Chemotherapy is a poison, and the hope is that in targeted doses it will kill the cancer before killing the person being treated. Chemotherapy gave my Aunt Lorraine extra years that she would not have had otherwise, though I always find it discouraging to hear that science has failed us in some way. When she was first diagnosed, I was angry with her doctors. No wonder some people refuse treatment all together. Who wants those toxic substances floating around their bodies to cause unspeakable pain and suffering later on?
The art of medicine, and those who seek treatment through it, are engaging in a constantly morphing, emerging field. When someone is lost because science couldn’t save them, there is cause to feel defeated and disappointed by doctors, the very heroes who are supposed to literally save us. The truth is that we can’t give up on medicine, on the process of trial and error, on the development of new processes and treatments. Without taking these risks, advancement isn’t possible. And advancements let my family have my Aunt Lorraine for as long as we did, in relatively good health. She had great courage to continue fighting cancer and she never lost heart. Her doctors pushed forward doing the best they could to give her more time. They had great courage, too.
My Aunt Lorraine’s passing is also a reminder that our time here is short and precious. The times we’re living in are testing us to the nth degree, and many are walking around disillusioned and disappointed, in themselves, in the failings of their government and financial system, in their companies. I understand that feeling, and on occasion I share it.
Many times in our lives, we will have to bear defeat, learn from it, get up, and keep going. With hope of better days, it’s a little easier to keep going. As I’ve said before, hope isn’t a strategy for success. It’s a tool to make the journey easier, and it makes courage more attainable. My Aunt Lorraine had hope that the chemotherapy treatments she endured would help her live longer. And she was right. I am inspired by her ability to look defeat in the eye and hang on to her heart, her family. We must all do the same – the alternative is not an option if we intend to live as well and as long as she did.
“Man can touch more than he can grasp.” ~ Gabriel Marcel
We have a very short time on this planet. While we might think that 80 or 90 years sounds like such a long time, in reality it is the bat of an eye when considering the length of history. In our lifetimes, we’ll see and take part in many different experiences with many different people in many different places. And while we might have the instinct to take part in any and every way that we can, we just can’t. We have to choose where and how and on whom to spend our time and energy.
Where will we have the most impact? Where will we find the most joy? Do we care about life-long learning or is it connection with others that is most important to us? These types of questions are critical for us to consider and answer when we think about what we’d like to do with our time here.
There are millions of ways for us to make a difference – there are so many places, people, and things that will somehow enter our lives. The only question we really have to answer is, “which experiences we will witness and let pass and which are the ones that are we will hang onto for longer than a moment?”
My Year of Hopefulness – What Honeybees Teach Us About Business
In this current economy, the key is flexibility. Easier said than done, so I have gone looking for examples of successful work flexibility beyond the borders of business school books and analyst reports. My favorite find so far was in today’s New York Times in the Opinion column “The Wild Side” about evolutionary biology. The guest columnist, Leon Kreitzman, wrote “Let’s Hear it for the Bees”, about the remarkable career example that honeybees set for us.
The whole article is a fascinating read. Here are the key points I found most relative to business:
1.) Do the work that needs to be done. Honeybees have an amazing sense to know when a task needs attendance and when a task would be wasted effort. Their sense of efficiency and innate to ability to always make themselves useful is enviable.
2.) Different stages of life call for different types of work. While very young, honeybees care for eggs while older honeybees with be charged to forage for nectar and pollen. And if need be, they’ll flip back to tasks they have done before. It’s a good lesson in gathering knowledge from the ground up so that it can be called upon when necessary. They don’t get stuck seeing themselves in specific roles. Their jobs evolve as they gain experience.
3.) Communication and generosity are keys to a healthy hive. Honeybees are in constant communication with one another. Foragers let each other know where they’ve found strong supplies of nectar and pollen. They assist one another in a way that brings the saying “many hands make light work” to life. They don’t build fiefdoms or silos – they work for the benefit of the hive as a whole.
4.) Awareness of our surroundings and external circumstances inform the actions of our lives. Foraging bees only visit flowers when nectar and pollen counts are at their highest. They do this by synchronizing their internal clocks with a daily floral rhythms of flowers they’ve visited. This assures that their trips to the flowers are as beneficial as possible, and that they spend other times of their day on more useful activities.
We spend a lot of time buried in paper work at our desks. There is currently a lack of inspiration around the gray cubicles of America. I’ve been finding that I garner the most motivation by looking outside of business, into areas like science, health, and art. There are teachers and sources of education all around us if only we take the time to look and appreciate the knowledge they have to offer.
The above photo was taken by Kathy Keatley Garvey, University of California, Davis Department of Entomology
My Year of Hopefulness – Follow Me by Joanna Scott
As a writer, I read a lot, always looking for new styles and interesting turns of phrase. Joanna Scott has become my new favorite author. I quickly ran through her book, Follow Me, in a week. I couldn’t put it down and wanted to enjoy every word of this consuming, at once bitter and sweet, story that spans several generations of women. Mistaken identities, family complications, love, and a sense of place dominate the books intertwining themes. At points I loved and hated all of the main characters, a sign that Joanna Scott is capable of creating personalities that are so true to life that I have found myself thinking about them as if they are my neighbors and friends.
Even more lovely and intriguing than the plot twists and turns, Joanna Scott uses language that made me realize that English can be just as beautiful as any romance language. Her poignant sentiments are dramatic without being saccharin. For example, early on in the book one of the characters runs away from her life and family after a traumatic event. “But still she runs. Running, running, running. How many lives start over this way, by putting one foot in front of the other?”
I considered how many of us today must start over because our investments have decreased so dramatically in value or because we, or someone in our family, lost a job. Starting over is frightening and painful. And yet, Joanna Scott is right: starting over is simply putting one foot in front of the other in a different direction. What I find so inspiring about Follow Me is that its characters are not afraid to start over. Indeed, they find it almost impossible to not immediately start over when life doesn’t go their way. A lesson that at least bears consideration, if not emulation, by all of us.
My Year of Hopefulness – Costa Rica, here I come!
Last night I had dinner with my friend, Jeff, who’s turning 30 next month. To celebrate, he’s going to Egypt and asked friends to come along. Because of the economy, most of us backed out. Last night, Jeff told me he booked the trip for 3 people, $2000 each – includes airfare, tours, and most of their meals. I almost fell over. I missed out on Egypt for $2000 because I was a little bit afraid of losing my job. (I’m currently still employed.) What a lost opportunity!
Cross-Cultural Solutions contacted me today to see if I had any more questions about booking a trip with them. (They have incredible customer service!) I wrote back a very apologetic note saying that my company had just announced that we’d go through another round of layoffs next month so I had to hold off and see how that worked out for me. Even though a trip with Cross-Cultural Solutions is 100% tax deductible, I still hesitated.
A long time ago a friend of mine sent me a quote that rings in my head all the time: “The world is a very generous place. It gives you the same lesson over and over until you finally learn it and don’t have to go through it any more.” Costa Rica was my next Egypt.
The moment I got home, I dropped my bag, headed for my Mac, whipped out my credit card, and signed up for a trip to Costa Rica with Cross-Cultural Solutions. Like everyone else I know, I’m nervous about the economy. But does that mean I just go into a holding pattern? Do I not take advantage of a great opportunity out of fear?
Now, I will say that I am in a very good position to just take the money for my trip from my savings and it’s a huge benefit to have the trip be tax-deductible. Still, it would be very easily justified to hunker down and not take this trip. It’s a matter of priorities, and international travel and volunteering are important to me. So this trip is not an expense, it’s an investment opportunity. In me. In the world. And I’m grabbing it with both hands.
My Year of Hopefulness – Second Opinions
Mom’s had a bum knee for a few years that’s gotten progressively worse. It’s to the point now where to walk comfortably she needs a cortisone shot. Total knee replacement is inevitable and she is now an excellent candidate for the surgery. She went to see a physician who was recommended to her by her doctor. With a near absence of customer service, he told her she’d be back to work in two weeks. And he could probably schedule her for surgery some time in the next few months.
Total knee replacement is an incredibly invasive procedure. It hurts. A lot. And the only way through the pain is to keep moving. Lots of physical therapy, before and immediately after. To say that someone could be back to work in two weeks is ludicrous according to my dear friend Ken who works in a physical therapy clinic. “8-12 weeks is more like it,” he told me. “And those stairs in her house? She won’t be able to use them for a few weeks either.”
We went off to see a new surgeon today. I refused to let the first surgeon work on her. This second opinion was the right way to go – the doctor spent a lot of time with her, answered all her questions and concerns (and mine), and gave her the straight story about what she could and should expect. 8-12 weeks off from work and yes, she’d be best off to go to a nursing facility for a few weeks right after the surgery. Oh, and he can perform the surgery as early as May 18th. He recommended a class for her to go to at our local hospital’s joint clinic run by a top-notch physical therapist who will answer all of her questions. She left actually looking forward to total knee replacement.
On the train home, I thought a lot about second opinions and the importance of getting them for so many situations in our lives. It’s easy and less time consuming to snag the closest opinion and run with it. It’s easier still to not seek out any opinions and just do whatever we want. The value of two or more opinions is that you get a few different views of the world from varying vantage points and levels of experience.
With these remarkably uncertain times we’re living in right now, the value of second opinions can’t be overstated. We need to take a 360 degree look at every challenge and decision we’re facing and opinions from different, non-associated parties can help us do that. It’s advice we can all use, whether we’re considering a new knee, a new job, a new city, a new relationship. After all, “none of us is as smart as all of us.”
My Year of Hopefulness – 15 Chances to Turn an Enemy Into a Friend
Extra gum has an interesting saying on the inside of its packaging: “15 chances to turn an enemy into a friend.” On my way to the subway this morning I thought about that statement. Extra gum was clearly talk about its 15 sticks of gum. But are there 15 ways to turn an enemy into a friend? I can think of 6 – and that’s a start. Any you’d like to share?
1.) Do something nice for someone, even if they haven’t been so nice to you. It can be small. It can even be done anonymously. A thoughtful favor can sometimes turnaround a bad attitude.
2.) Consider what their lives must be like outside of the environment we’re used to seeing them in. Does that give us some greater insight and understanding about their behavior?
3.) Detach. It’s amazing how people stop misbehaving when no one is watching or no one seems to care.
4.) Lay it on the line. By disarming enemies with straight-forward honesty, we can disarm them.
5.) Think of something good about them. My friend, Kelly, is brilliant at this. No matter how much she may dislike someone, she’s always able to keep an open mind about them and is determined to learn something from them.
6.) Recognize that everyone comes into our lives for a reason.
Image above can be viewed at: https://christaavampato.com/wp-content/uploads/2009/04/enemies_love_.jpg?w=294