creativity, Disney, work

Inspired: Find the fun

Mary Poppins
Mary Poppins

“In every job that must be done there’s an element of fun. Find the fun and *snap* the job’s a game.” ~Mary Poppins

As we are winding down the festivities of the week, and heading into the hectic holiday and year-end season, we might find our heads spinning. When I feel myself getting overwhelmed, particularly if I’m overwhelmed with tasks that are less-than-glamorous, I think of Mary Poppins and the way she lightened everything during difficult times.

Every day, we must do things that are difficult, things that don’t seem fun on the surface. But if we can find even a small element of fun—a co-worker who makes us laugh, something to learn, or puzzle to solve—then the task becomes a little easier. Find the fun, and the job is halfway done.

children, Disney, film, happiness

Step 149: Blue Skies and Sunshine

After a 3 hour flight delay, I finally arrived in Florida to spend some vacation time with my sister, brother-in-law, and 2-year-old niece, Lorelei. I love how kids get so focused on a topic that they can’t think about anything else. My niece can’t get enough of her favorite flicks. The Princess and the Frog currently rules her movie world. She sings the songs spontaneously, in and out of context. She does a heart-felt rendition of “Blue Skies and Sunshine”.

The Princess and the Frog centers on a female would-be entrepreneur in New Orleans who wants to carry on her family’s dream of opening a restaurant. She diligently saves her money, places a down payment on a space, and then, of course, runs into a lot of trouble along the way. She meets a cast of hilarious, sensitive characters, as well as a vilian, and overcomes great odds to realize her dream. A wonderful example of courage, faith, and good business sense for my niece.

As we sang the songs from The Princess and the Frog yesterday, in public spaces and at home, my niece never paid any mind to our surroundings. We twirled around in our sun dresses, gave ourselves numerous rounds of spontaneous applause, and clapped along to our self-made beat. Every space we found became a place where she made herself comfortable. Even her neighborhood Target store. Everywhere we went became a place a joy because we had our songs, and our dancing, and each other. We created those blue skies and sunshine in every corner of our day. Two year olds have a lot to teach us.

Image above is from The Princess and the Frog, courtesy of Disney.

Christmas, Disney, FAO, movie, Muppet, NBC, retail, shopping, Today Show

The Muppets are Taking Back Manhattan

When I went out to Los Angles to call on Disney in June, I spent some time in the archives digging through old Muppet memorabilia. Like a kid in a candy store, I sat for a few hours with those materials wondering why in the world the brand has been dormant for so long. I grew up on the Muppet Show — I think at my very young age, it was a large influence on my interest in theatre that led to my career in the industry two decades later. I loved the idea that an audience could we watching a show on stage and then having an entirely different drama unfolding in the wings. I was entranced by the idea of illusion. As I sat in the archive I wondered, aloud and to myself, why on Earth Disney had let the brand go dead. As it turns out, ideas, big ideas, were brewing. 


My buddy, Dan, and I wondered in to FAO Schwarz a few weeks ago. As Dan sang the Muppet theme going down the escalator (and received spontaneous public applause, thank you very much), we rounded the corner to find “The Muppet Whatnot Workshop“, a make-your-own Muppet boutique. Choose the color, eyes, nose, hair, and clothes. You name it, you can make it. It’s a clever twist on the make your own trend tied to a beloved brand that is seeing a resurgence. You can also design and purchase on-line at http://www.fao.com/catalog/factories/muppets.jsp# (As an aside, FAO Schwarz will open toy boutiques at 200 locations inside of Macy’s stores across the country for the holiday season. It will be interesting to see what kind of merchandise they choose to stock and how they will set up these stores.)

In other Muppet news, there is a new movie that will be released in 2009 featuring our Muppet pals. Details about the film are few and far between. Jason Segel of Knocked Up and Forgetting Sarah Marshall fame is the lead writer. And in my limited research findings I stumbled upon a blog that tracks the latest Jim Henson News – “The Muppet Newsflash” – that has some information on the picture. 

In addition, the Muppets will be taking over the set of the Today Show (NBC) tomorrow morning, November 13th, for 30 minutes during the 8:00am hour. It might just be the best day Matt Lauer’s ever had at work. And with all the depressing news about the economy these days, we could all use a little Muppet humor. So grab your morning coffee, sit back, relax, and enjoy the show.   
child, children, Disney, Kidscreen Summit, retail

Retail running to catch up

I am quite proud to say that I believe I am the sole retail representative at the Kidsummit today. One of the moderators in a meeting today said to me, “that’s great that you are here. You people don’t usually come to our events.” And she’s right. Retail in general is an industry that lags behind in almost every way. If you want to feel like an enlightened, terrifically-smart individual, go work for a retailer and keep your ear to the ground for news from other industries.

Why is this? Personal consumer consumption, and in turn retail, makes up the vast majority of our GDP. So why are we behind the times? As a whole, shouldn’t we believing the charge toward newness. In short, yes, we should. Though in reality, no, we don’t. And that must change. It’s no wonder that so much shopping is flocking to .com and independent retailers, and away from chains. The creators of truly innovative and new properties are fed up with the brick and mortar mentality. I don’t blame them – at times, I am fed up, too. Brick and mortar, as physical objects, can’t flex, can’t adapt to change. Their rigidity, sadly, translates to the mindsets of many, though not all, people who make their careers in retail. Unfortunate, yes. Inevitable, no.

In an effort to disclose my motivation in writing this post, without violating my company blogging policy (a violation of which could have me immediately fired), I think I am safe to say that I work for a retailer that is attempting to stage a turn-around. Welcome to the club, right? We only need to look to the front page of any major newspaper last week to learn that retailers are laying off managers in droves. The health of retail companies is directly and strongly correlated to the health of the economy. If the U.S. housing market leads the charge toward the dreaded “R” word, then retail companies will find themselves in a pinch in no time. Once Target starts reporting negative comps, you can be sure the rest will soon follow.

So how can I, a retail manager, possibly be optimistic about the immediate future of the industry? For one, I studied economics. The idea of cycles cannot be better illustrated that in the history of economies. They go up, they go down, and then back up again.

Two, while yes I do work in retail, I work in a department called Trend and Innovation. Some people think we don’t do anything of value because we do no blocking and tackling. I would go to the mat with anyone who takes that view – I would argue that to not innovate, to not pay attention to trend is to commit economic suicide. “Reinvent, or die.” Do I wish we took projects from concept to execution? Sure – my entire career has embraced the whole process, and I love that. I miss it. For all the sexiness surrounding jobs in “strategy” and “big ideas”, strategy is rendered useless in the absence of flawless execution.

Lastly, I draw some of my optimism from bars and pubs. At the first sign of recession, even in the midst of the Great Depression, bars prosper because of their ability to comfort people and provide a sense of community in times of sadness and distress. Retailers, particularly family-friendly ones, have the rare opportunity to also be places of community, inspiration. They can help people rediscover wonder and imagination, if they are willing to invest in imagination themselves. Disney flourished in the 1930’s, amidst very difficult economic times. That decade saw the birth of Pluto, Goofy, DOnald Duck, and Snow White and the Seven Dwarfs. Mr. Disney was a genius, not because of his education or professional background, but because of his ability to embrace the very best attributes of a child – the ability to “get through” by using his imagination.