adventure, change

My Year of Hopefulness – Thankful for the Unknown

“Do not stop thinking of life as an adventure. You have no security unless you can live bravely, excitingly, imaginatively, unless you can choose a challenge instead of a competence.” ~ Eleanor Roosevelt


An opinion article was published in the New York Times on Thanksgiving that gave thanks for the unknown. It struck me so profoundly because of all the surprise that entered my life this year. Through it all, I never stopped believing that something good would come from it all, that I’d be able to raise my head up eventually, shake off the sadness, and rejoin the human race as a more empathic, compassionate person. What I didn’t expect is that I would emerge so brazenly fearless, that I would myself feeling more secure once everything extraneous was stripped away.


The great joy of living through something that we imagine we cannot live through is that we become unable to tolerate the act of wasting time. Tragedy makes our vision crystal clear; it helps us to see things with a sharp focus that we never had before. I sometimes wish that we could obtain this kind of clarity without having to live through tragedy. One of my business school professors talked to us about the sad necessity of the “burning platform” that inspires change. I wish my platform, my home, didn’t have to literally catch fire, bringing a whole new meaning to the term “burning platform”. It certainly did inspire me to change my life in profound and daring ways. I’ve been putting off a PhD program for over a year; I’ve been settling in my career and my relationships; material possessions were beginning to wield too much importance in my life. I needed a shake-up, a change, and I got it in spades. Now I’m studying for the GRE, pumping up my efforts on the relationships in my life that are truly valuable to me, and embracing a lifestyle that places far less value on material valuables.


The unknown is a scary, precious thing. The holidays are a great marker for us, a time of reflection to consider exactly what we want our lives to be about. This is an opportunity for us to be with friends and family and truly consider Eleanor Roosevelt’s great question: are we challenging ourselves or resting on our competencies? Are we stepping up to meet the world or taking a comfortable seat and just watching the world go by? As we take a bit of time to relax this holiday season, it’s my great hope that we will seriously re-consider our priorities and how we spend our time and effort so that we do as much good in 2010 as we possibly can. There is no time like the present to take up a new adventure.

books, business, change, dreams, entrepreneurship, money

My Year of Hopefulness – Unquestioned Answers

While in Costa Rica, I continued reading Lynne Twist’s book The Soul of Money. So many of her sentiments about the use of money, sufficiency, and abundance have resonated with me. At the end of one particular chapter she challenges readers to explore not unanswered questions, but unquestioned answers. I have not been able to get this term out of my head. I spent a long night in Costa Rica, tossing and turning, wrestling with the unquestioned answers in my own professional life.

Since going to business school, I have been on a track – to pay back my loans, to believe that I must make a certain amount of money in my single paycheck, to climb, climb, climb as high as I can in the field of business. We hear so often that there are not enough women at the very top of business world, that people from my socioeconomic background are under-represented and needed in large corporations, as are those who embrace empathy and innovation and change. Up until now, I assumed that these sentiments were a given, answers to timeless questions and concerns in business, and that I must heed this call.

With this latest economic downturn, these very things that I have held to be true without question are now up for scrutiny. Everything is up for debate. I went to an innovation conference several weeks ago, hosted by Roger Martin of the Rotman School of Business. My former boss, Bob, invited me because he knows of my deep interest in change and design. Tim Brown, the CEO of IDEO and one of the panelists at the conference, discussed the dilemma of big business today as it relates to change. IDEO runs workshops throughout the year that are training sessions for business people to encourage more creativity within their companies. They are wildly popular events, and there’s only one problem with them. “Once people open up their minds to the world of design,” Brown said, “they can never go back. Many times, attendees of our workshops leave their jobs shortly after they complete the sessions. They can’t accept a life in typical big corporations anymore. They know better.”

Big corporations have been trying so hard to make innovation and change a part of the culture, or at least trying hard to pay lip-service to change. The difficulty is that only a handful of corporations really believe in the power and necessity of change. Target, Apple, Nike are among the few. By and large most big corporations just want to return to the good old days of fat profits, zero regulation, and big, big bonuses. Those individuals who really want change, innovation, and design to be incorporated into the fabric of a company get too frustrated with bureaucracy and the slow, lumbering gait of a company strangled by its own size. And so, they leave for smaller, more nimble, freer pastures. Who could blame them?

These are the brave souls questioning the answers that business has for so long assumed to be universal truths. Now, the truth is not quite so clear as it once was. The people who have long-benefited from business as usual (so much so that BAU has become a common acronym in their lexicon) are getting very nervous because their lifestyle is being threatened by those asking why, those who are questioning the ‘given’ answers.

For those brave enough to ask why, their dilemma now lies not in how to get their ideas heard by the ones who phone it in, but whether or not it’s even worth it to ask why at all. Many are leaving to build their own dreams, to bet on themselves rather than on a big corporation. The world of business should be afraid. To survive in this new economy, corporations need the questioners much more than the questioners need the big corporations.

I laid in my bed, realizing that these questioners are the next great breed of entrepreneurs, the next batch of people who are on the verge of jumping from the safe, secure cliff and changing the world as we know it. And then I asked myself the question, “Will I be brave enough to count myself among them?” I waited long into the night for an answer to come from the darkness, and with the sun my own heart rose up to speak a quiet, strong, clear “yes”.

change, faith, religion

My Year of Hopefulness – Holy Water

In the center of Cartago there is a church known as La Basilica de la Virgen de los Angeles. In 1635, it is told that a statue of the Virgin was found in the forest by an Indian girl. She took it home and put it in a box. When she returned to the forest the next day, she found the statue again in the same place. When she went home, the statue was gone from the box. This same sequence of events happened to her several more times. She told her priest about the miracle and he took the statue from the forest and locked it in a box in his church. The statue performed the same miracle, and so it was decreed that the Virgin must have wanted a church built over that very spot in the forest.

On August 2nd every year, Costa Ricans come to La Basilica as a pilgrimage, some walking for days across the country and crawling on their knees from the start of the aisle up to the altar. Several of us went to the church yesterday and today to witness the extreme devotion that Costa Ricans feel for this church and for the Virgin Mary. They come here to ask for help and healing and peace and luck, something we can all use a little more of. There is a river that flows under the church and there is a small spring where people collect the holy water in bottle, wash their faces in it, and drink it as an elixir of all things in their lives that they wish to come true, things that they wish to change.

I am not a religious person, and haven’t been for a long time, though I do find religion to be a compelling area of study and I do believe fervently in a higher purpose and power. I do believe we are all connected; my religion is simply kindness. Hearing the miracles that the church has performed for people in Costa Rica, I felt compelled to pay my respects, to ask the Universe for help me now at this time in my life as I make big changes to transform it into the life I want to live, and I did wash my face in the holy water.

Sometimes, we must accept that there are things that do not make sense to us, things that happen and sources of power that we cannot see nor explain. I don’t know if the Virgin appeared in the forest and I don’t know that a church needed to be built on that site in Cartago. I do know that faith is a very powerful feeling, that it is capable of accomplishing that which we cannot possibly accomplish without it. I do believe in our ability to change, and every once in a while I believe that miracles really do happen. Today, was one of those days.

I left the church and I did feel a little bit more brave as I headed back to the house. Perhaps bravery and our ability to change that which we do not like in our lives is a miracle in and of itself.

change, learning, travel

My Year of Hopefulness – Turn Right at the Fancy House

(Internet has returned to my house in Costa Rica so I can begin recording all of my experiences here so long as the connection holds – ‘via a Dios’.)

I am famously bad with directions. I never know where I’m going, even with a map. I have to repeat the same path many times over and mentally make note of landmarks along the way. I suppose I could hunker down and just get a little bit better at this skill, though to be honest I’ve just gotten comfortable feeling lost. I enjoy it because every road, whether I’ve been on it or not, is a new adventure this way.

Imagine my great happiness to learn that there is an entire country full of people with this same issue! In Costa Rica, there are no postal addresses. There is barely a postal service at all. Address are something akin to ‘go 25 meters east from the large yellow building with the slat windows and blue shutters, then turn north at the Soda Pollo (literally means Chicken Restaurant) and go another 100 meters until you reach two little stray dogs, one brown and one black, that are always outside an orange house’. As our program manager, Santi, said when giving us directions to our volunteer placement, “Turn right at the fancy house and walk up the hill.”

This is the greatest pleasure of travel – to learn the customs and history and culture of other people, to realize that our little lives in our little cities, no matter how big they are, are just one tiny slice of life on this planet. We learn that there are so many other options to conduct our lives. For people like me who are considering a jump off the cliff, travel helps us see that what to us seems like a big risk is not really a big risk at all. It is just a step change; it is just a different choice and this realization is a great comfort.

There are so many people on my program who made this same leap into a different life. Their courage is encouraging me, inspiring me. I know I am here in the lovely town of Cartago, today, for a very specific reason. I know I was brought here at this time in my life to help me see that this different way forward that I imagine is not only possible, but probable, bordering on certainty. The comfort I am finding in this house, with these people, in this town, in this beautiful and loving country, is a great gift.

change, Spanish, travel

My Year of Hopefulness – Finding Pura Vida

“Every now and then go away, have a little relaxation, for when you come back to your work your judgment will be surer. Go some distance away because then the work appears smaller and more of it can be taken in at a glance and a lack of harmony and proportion is more readily seen.” ~Leonardo Da Vinci

I’ve had the good fortune to travel a lot as an adult – both for work and for leisure. It should have come as no surprise to me that my travel to Costa Rica would be just what I needed to lift myself up out of sadness, disappointment, frustration, loss, and anger of the last few months. I agree that so often what’s needed is a change of self and not a change of scene – I just find that a change of scene, even if it’s just for a short time, kick starts the change of self.

I left for the airport at 5am – my preferred leave time when I’m traveling. I like to jump up out of bed, throw on my clothes, grab my bags, and run to the M60 bus that carries me away to LaGuardia airport. On the bus this morning, my mind was still reeling from some circumstances in my life that I cannot change. I just couldn’t let go; I couldn’t clear my head.

I boarded the plane and stashed my carry-on bag. I was worried. “Are my disappointments going to follow me around for the next weeks? Are they going to ruin this vacation I’ve been planning for almost a year?” I thought. And then I heard the announcements come over the loudspeaker in Spanish. I have been practicing my Spanish, reminding myself of vocabulary and grammatical structures that I haven’t thought about in years. The excitement began to mount.

I leaned my head against the window as we backed away from the gate, my Spanish phrasebook in hand. “Please God, let this go well,” I prayed. The whirring of the plane’s engines put me to sleep for about 30 minutes, and I woke up to a face full of sunshine. We had broken through the cloud cover. We had soared to a place where my disappointments could not go – I literally felt them fall away and go crashing to the ground below. I imagined them as angry little characters down there on the ground I could no longer see, shaking their fists at me as I went on my way without them. And then they hung their heads and sulked away, lamenting the one, me, who got away.

In Costa Rica, the common greeting that people exchange is “Pura Vida”, which literally translates to “Pure Life”. From the moment I set foot in this beautiful country, I vowed to embrace that as my motto going forward, no matter where in the world I am. I will be my one guiding principle for how to live each moment: with the feeling of being truly alive. The time of contentment and “good enough” and “maybe tomorrow” is not an option anymore – I left those sentiments back there with my disappointments, far below the cloud cover.

The image above is not my own. It can be found here.

change, community service, hope, travel, volunteer, wishes

My Year of Hopefulness – You Get What You Give

“What I know for sure is that what you give comes back to you.” ~ Oprah Winfrey

I’m off to Costa Rica tomorrow on a volunteer project with Cross-Cultural Solutions. A lot of people have asked me why I chose to do a volunteer vacation. Why would I spend my vacation working? There are several small reasons: I did a volunteer vacation in the south of France in 2005 and loved it, it’s a great way to truly experience the culture of a new country, it’s a fun way to travel alone without being alone, and I enjoy meeting new people more than I enjoy just about anything else. The true reason I’m volunteering on vacation? It’s good for the world – Oprah’s right, as usual. What we give comes back to us, and I would add that it comes back to us 10-fold.

Though I am volunteering to help others, truly it’s me that I’m helping. I am certain that the Cross-Cultural Solutions program will teach me and help me far more than I could ever teach or help anyone else. It’s an interesting fact about service – you go into it to help others and you’re the one who ends up with the greatest benefit from the work. In theory, this doesn’t make sense. In practice, it is most certainly true.

For the past few months I’ve heard a lot of people wishing out loud. They need a better job, a better place to live, better relationships, better health. They have spent a lot of time trying to figure out how to acquire these things, and I’ve spent a lot of time trying to figure out how I can help them. I wonder if service might be the best remedy for wishing.

I wonder if it’s really true that what we seek for ourselves we can obtain by providing that very thing for someone else. Love, confidence, money, health, a positive outlook on life, trust, friendship, courage. Our list of wishes is never-ending, and therefore the number of opportunities for service is unlimited. How do our lives change if we take on the view “we only get what we give”? And in the process, how can this view change the whole world? I’ll let you know if I find some answers in Costa Rica. Talk to you tomorrow from beautiful Cartago!

career, change, dreams, friendship, risk

My Year of Hopefulness – Safety in Change

“It takes a lot of courage to release the familiar and seemingly secure, to embrace the new. But there is no real security in what is no longer meaningful. There is more security in the adventurous and exciting, for in movement there is life, and in change there is power.” ~ Alan Cohen

My friend, Rob, and I were talking about safety a few weeks ago. Rob talked to me about how we’ve conned ourselves into believing that a company, a job, can give us some feeling of security and stability when really it’s a house of cards. I’ve seen it happen to so many of my friends – they are cranking along in their jobs, exhibiting exceptional performance and results, and then the pink slip. Rob’s advice on my news of moving on: “You’ve done the hard part: making the choice to step outside the box that hems one in, and keeps one from dreaming bigger dreams…know you are supported from many quadrants. More as it goes…”

I emailed some friends about my impending jump off the cliff. I told them that it feels great to have made this decision, though my friend, Eric, in his characteristic empathy sensed that I’m scared. And then in his continuing characteristic empathy, he responded : “
Don’t worry, Christa – I already hit rock bottom underneath that cliff – so I’ll be there to catch you!” Not at all surprising since Eric honestly saved my life as I muddled through my MBA. My friend Laura simply responded “I am 150000% behind you.” My friend, Allan, said “You are very brave and thoughtful.” These are the very messages I needed today to lift me up.

When I think about finding security and stability, I’m reminded that it’s in our friends and family and in the chance we take on our own abilities that we can find a haven. The safest route for me is not to stand on that cliff hoping that it doesn’t crumble beneath me; it’s to jump, knowing that friends like Rob, Eric. Laura, and so many others are there to catch me if I need catching. They are the ones I can place my faith and trust in.

My friend, Jamie, finished up his last day at his job today. We went for a celebratory dinner, yummy cheap Thai food around the corner from my apartment at Sura. We toasted to our new adventures, to our choice to be free and to build the lives we want to live. And while there is still that underlying ripple of fear of the unknown, fear of what’s next, there is also a tremendous sense of excitement, of realizing that we are on the edge of becoming more ourselves.

I was reminded all day today, through so many different channels, that in September I came very close to never getting a tomorrow. I stood on West 96th Street, watching smoke billow out of my building, realizing I was living a life of great comfort and little meaning. That great “what if” hangs over my head every day, and rather than being plagued by it, I am so grateful for it. What if I hadn’t made it out of that building? What if that was the end? Could I have looked back on September 4th and said, “yes, I’m so glad that I was living that life?” No – not at all. In that moment, change became not an option, but an inevitability, and it’s been driving me forward, upward, and onward toward a life lived with greater meaning, greater purpose, every day since.

The image above is not my own. It can be found here.

career, change, dreams, hope, theatre

My Year of Hopefulness – Climb Up A Ways

One of the first Broadway shows I worked on was Cabaret at Studio 54. I would sit in the back of the theatre night after night and watch that story unfold, every show more beautiful than the show before. One of my favorite lines is from Herr Schultz (played by Ron Rifkin) to Fräulein Schneider (played by Blair Brown). Herr Schultz is trying to convince Fräulein Schneider to enter into a relationship with him, despite the fact that he is Jewish and the world is looking a little bleak for people of his heritage. He tells her that the apples at the base of tree are easy to pick up, though the fruit at the top of tree, if she is willing to climb up a ways, is so much sweeter. I worked on that show almost 11 years ago, and still I think of that line and how applicable it is to our lives every day.

I feel comfortable admitting in this blog post that very soon I will be moving on to a new position in my career. I’ve had an honest conversation with my boss and explained my intentions. I hope she understands. At the end of the day, the future of her team that she’s laid out is just not what gets me going. I completely understand that she’s in charge of the team and has every right to change the direction of the bus. My obligation is to decide whether or not to whole-heartedly get on the bus. I’ve decided to actively look for a new bus, and there are some stupendous options on the horizon.

Some people think I’m a little crazy for making this move. I’ve done a lot of good work in my position; I’ve built solid relationships that would serve me so well and get me promoted quickly. If only I could put my head down, keep my mouth shut, and phone it in just the way that I’ve been scripted, I’d be just fine. I could coast right through to the end of this recession no matter how long it lasts.

Those who know me a bit better just smile and nod when I say I’m looking for new opportunities that get me up out of bed in the morning. They know I’m not built for coasting. Yes, coasting is much easier in that it requires no exertion on my part. The trouble is that for me coasting is just an unbearable existence. Putting the pedal to the metal and ‘trying to get up that great big hill of hope’ is more my style. Herr Schultz was right: The vistas up there are so much wider and more open and beautiful. Fräulein Schneider didn’t know what she was missing.

The photo above is not my own. It can be found here.

change, dreams, leadership

My Year of Hopefulness – The Great Progression

“We must be silent before we can listen. We must listen before we can learn. We must learn before we can prepare. We must prepare before we can serve. We must serve before we can lead.” ~ William Arthur Ward

The Universe is trying to tell me something. Here I am on Day 2 with no voice. I can get out a squeak here and there. My friends have commented that I sound like a cross between Marge Simpson and those people on talk shows who want their identities to remain hidden. There is an odd kind of peace found in being silent. I can be silent about as long as I can sit still, which is to say roughly 5 seconds or so. At the moment, the universe is not giving me any choice in the matter. So I’m parked on my couch, being vewy, vewy quiet….

Those telepathic folks over at DailyGood sent me this quote last night about silence. I have definitely felt conflicting messages flooding my life lately – how to keep up and slow down at the same time, how to balance the effort to enjoy our lives with a constant eye on achievement and success. These are tough things to do. They don’t all play nicely together in the sandbox and often make us feel like we are at odds with ourselves.

So what if we begin with silence. My great hope is that you have not been forced into silence like me, but that it’s something you can choose, just for an hour or two. What can we find in silence? What kind of ideas can we get by sitting and being and doing nothing else? What do we listen to when we quiet our audible voice and the narrative inside our own minds?

Today, I am listening to the message that my life has many options. I don’t feel trapped at all – right now I feel like I have more options before me than I have ever had in my life. I am now most concerned with how to provide myself with the greatest amount of flexibility and freedom possible. And I’m learning that there are many ways to be free. We are free as soon as we choose to be.

I’ve also found that every day for the past several months I am learning so much about myself. I am becoming increasingly aware of what I enjoy and don’t enjoy, what makes me happy and what makes me sad, what kind of people I want to surround myself with and sadly which people I must release from my life, at least for now. I’m learning about the contribution I want to make to humanity, and I’m learning how my actions and words effect others and vice versa. To tell you the truth, it’s fun, albeit sometimes a little exhausting, to be in a state of hyper-learning.

And now the preparation. I was on the subway yesterday riding home from work and reading the following on one of the NYC subway posters: “If we could first know where we are, and whither we are tending, we could then better judge what to do, and how to do it. ~ Abraham Lincoln, A House Divided” This sentiment was true not only for the U.S. in 1858, when Lincoln made this speech, but for our own lives as well. Silence and listening leads us to know the first first piece of Lincoln’s statement so that we can then prepare, serve, and lead our futures.

I’m finding it very hard to have different segments of my life call for a different kind of personality. I certainly believe in and practice the principle of knowing my audience, though I also believe ardently that we must be authentic at every moment, we must be more like who actually are at every moment. In this new life that I am creating for myself, filled with freedom and flexibility, I am preparing the way, offering myself a variety of options for income and making way for opportunities to pursue whatever makes me happy and piques my interest. Yoga, teaching, creating products and services, writing, travel, and research. With solid preparation, it is all possible.

All this preparation leads us to serve the world and our own happiness in the best way for each of us. We all have unique talents and abilities. The way to happiness for one of us is not necessarily the way to happiness for someone else. We have different priorities and interests, we have different goals and different paths we’d like to take to get to those goals. The key is to always ask “is this the best way forward? Am I providing an optimal amount of service by going about my life this particular way.”

And then finally all of our service leads us naturally on to leadership. Leadership is a funny thing. While there are some that feel the best way to lead is with strong opinions, to develop a clear delineated chain of command structure, I couldn’t disagree more. To me, leadership is service in its highest form. As a leader, and by leadership I don’t mean a title but a behavior, my only role is to serve those I’m leading, to lift them up to be the very best people they can become, to lead the very best lives possible.

I have been abundantly blessed with great leaders in my life, in my family, at work, in school, and among my friends, people who actively gave me tough advice and great support and love all at once. The greatest hope of my life as I begin Act 2 is that I can bundle up that advice, love, and support for others who I will lead going forward, whether they are in a classroom, at work, or people who come to me for any kind of advice or help. Success will be that I can impart any wisdom on them with the same degree of grace and humility that my leaders have shown me. And then I will be certain that the great progression that Williams Arthur Ward discusses will be well on its way.

The images above is not my own. It can be found here.

career, change, entrepreneurship, food, women

Examiner.com: Interview with Lorin Rokoff and Laura Paterson, Founders of Hot Blondies Bakery

I learned about Hot Blondies Bakery through Crain’s. They were the headline business in a feature article about online bakeries. A friend of mine from business school is considering a similar avenue so I opened up the Crain’s article to have a peek at what these ladies were up to. Laura’s and Lorin’s story of making the leap from stable jobs to entrepreneurship was inspiring so I hopped over to their site. Their market positioning and branding is unique and fun – I like the edge they take with their baking and they clearly have the business savvy to match their sumptuous baked goods!

Find the interview here.