President’s Day was a company holiday. Hooray! So how did I spend it? I slept in (a little), did a couple of errands, some writing, some research, watched the Ace of Cakes marathon (for 5 hours) on the Food Network, and met my friends Linda and Monika for a glass of wine at City Winery. I had the pleasure of meeting Chef Duff, owner of Charm City Cakes and star of the show Ace of Cakes, when he delivered a cake made to look like a 64-box of Crayola crayons to the Toys R Us in Times Square. I was working at Toys R Us at the time, and my boss was giving interviews to the press that were there covering the event. We were celebrating the 50th birthday of Crayola’s 64-box.
Prior to the event, I was a huge fan of the show and of Duff. After meeting him and getting to see one of the Charm City Cakes up close, I became an even more dedicated fan. The artistry that goes into these cakes is amazing – no question. What’s even more incredible is the environment and culture of the company that Duff created. He is the only trained pastry chef in his bakery, and many of the other people at Charm City were his friends long before he opened the bakery. Charm City Cakes has one rule – you must have fun! Their website proudly states, “There are no limits to what we can do here at Charm City Cakes. You dream it, we’ll bake it, you eat it.” Just watching the show you see what great camaraderie the group has. They collaborate, they have artistic freedom, and they share a tremendous amount of trust and support. It is one of the best models for a business I’ve ever seen. They work hard, they laugh, and they play. Warning – watching too much of the show may make you want to quit your job and create a company that’s as much fun as Charm City Cakes.
Duff and his team are a great example of what’s possible in business. He wanted to do things his way and he wanted to work with his friends. Duff is a great leader – he doesn’t need to stand over them and approve all of their work. In actuality, he can’t – there’s too much to do and the only way to get all those gorgeous cakes made is to have an entire team that he trusts to do exceptional work. They’ve never once let one another down, and the resulting success is staggering. Every entrepreneur class at every business school should study the case of Charm City Cakes – the students would be better off and so would the world of business.
Published by Christa Avampato
IN BRIEF
Author, journalist, digital product manager, and licensed New York City tour guide. Creator and host of NYC's Secrets and Lies. Alumna of the University of Pennsylvania (BA), the Darden School of Business at the University of Virginia (MBA), Arizona State University (Biomimicry), and the University of Cambridge (MSt in Sustainability Leadership).
I build digital media platforms, report on urban climate resilience and biodiversity, and produce live narrative experiences that connect communities to history, nature, and place.
THE DEEP DIVE
My work centers on a single thread: building systems and stories that foster deep connection to our shared world. Across digital streaming, environmental reporting, and live civic storytelling, I design experiences that help people understand complex ideas and the environments around them.
DIGITAL PRODUCT STRATEGY & MEDIA LEADERSHIP
At Carnegie Hall, I serve as Digital Product Manager, leading product strategy, operations, and technical delivery for the video streaming platform Carnegie Hall+. I translate artistic mission into scalable, high-performance streaming architecture that reaches audiences globally. Previously, I led agile product and delivery teams across operations and compliance at American Express, managed Broadway theatrical productions and national tours, and guided strategic initiatives across cultural institutions.
ENVIRONMENTAL JOURNALISM & AUTHORSHIP
As a freelance journalist, I investigate how living systems, urban infrastructure, and human culture intersect. My reported features on urban decarbonization, biodiversity, coastal resilience, and biomimicry appear in publications including Smithsonian Magazine, The Washington Post, Mongabay, Natural History Magazine, and Foreign Policy Magazine. In fiction, I write the Emerson Page young adult novel series, alongside upcoming historical fiction and nonfiction works on New York history, mythology, and human resilience. I also write Togetherhood, a LinkedIn newsletter focused on urban ecology and community restoration, and co-host the podcast Frameworks in the Wild.
LIVE EXPERIENCE & CIVIC STORYTELLING
As a licensed New York City tour guide and live event producer, I transform urban landscapes into shared narrative encounters. I created, produce, and host NYC's Secrets and Lies, an interactive live storytelling series staged across cultural landmarks including the New York Transit Museum, the South Street Seaport Museum, and the historic tall ship Wavertree. I also design and lead site-specific walking tours exploring coastal ecology, food history, and neighborhood evolution, often with partners at Climate Week NYC and the Natural Areas Conservancy.
DOUBLE OR NOTHING MEDIA
Through my independent production studio, Double or Nothing Media, I develop ventures across media, ecology, and public history:
Digital Products & Strategy: Architecting scalable digital platforms, streaming experiences, and operational models for mission-driven institutions.
Environmental Reporting & Publications: Delivering long-form reporting, books, and newsletters grounded in climate resilience and regenerative design.
Site-Specific Live Storytelling: Producing immersive live shows and educational walking tours that engage public audiences in community history.
CONNECT
Website & Production Hub: doubleornothingmedia.com and christaavampato.com
Newsletter: Togetherhood on LinkedIn - linkedin.com/newsletters/togetherhood-7273771832221089792/
Instagram & Threads: @christarosenyc
Emerson Page Novels: emersonpagebook.wordpress.com/
View all posts by Christa Avampato
President’s Day was a company holiday. Hooray! So how did I spend it? I slept in (a little), did a couple of errands, some writing, some research, watched the Ace of Cakes marathon (for 5 hours) on the Food Network, and met my friends Linda and Monika for a glass of wine at City Winery. I had the pleasure of meeting Chef Duff, owner of Charm City Cakes and star of the show Ace of Cakes, when he delivered a cake made to look like a 64-box of Crayola crayons to the Toys R Us in Times Square. I was working at Toys R Us at the time, and my boss was giving interviews to the press that were there covering the event. We were celebrating the 50th birthday of Crayola’s 64-box.
