I’ve started to have discussions with some companies and non-profits about the possibility of integrating social media into their marketing plans. Originally when I considered this type of consulting work, I thought the issue would be content creation. What I’m finding is that it’s about commitment and organization – the same two issues that companies struggle with in many aspects of their business.
For the past week, I’ve been obsessed with watching the Olympics, and like so many people across the world, I am most keen on women’s gymnastics and the U.S. men’s swim team. I want to see Michael Phelps get his 8 gold medals in Beijing and I wanted to see Nastia Liukin win the all-around. Michael’s got 7 and Nastia surprised everyone, including herself, with her win in the all-around.
I was so excited to see that NBC had created so much incredible content and integrated so much functionality into their Olympics website. Sadly, the organization is so frustrating that after a few visits of endless clicking, I’ve all but given up on trying to figure out the televised schedule. And that’s the trouble with an abundance of great content – all of a sudden the management and organization of it becomes just as critical as the information itself.
I was surprised that NBC didn’t think through the site design more thoroughly. NBC had so much time to plan out how they would cover these games that the expectations of fans skyrocketed, mine included. I wanted it to be a piece of cake to navigate the website and find exactly the content I was looking for with barely any effort on my part. If anything, I’ve had to spend much more time sorting through the site and rarely find what I am looking for. I guess the network doesn’t hold simplicity in very high regard.
I take my hat off to the content creators of that Olympics website and to the many reporters who are contributing to the coverage; what the network really needed was a simplicity expert who actually understands how to use new media. With a once-in-a-lifetime event like these Beijing Games, it’s a shame that the executives didn’t see that for themselves. It’s not abut throwing as much information in there as possible – this isn’t a flea market or a treasure hunt – and they certainly had enough money to do it right. Here’s hoping that they’ll learn from this error in time to make adjustments for their 2010 and 2012 coverage.
Published by Christa Avampato
IN BRIEF
Author, journalist, digital product manager, and licensed New York City tour guide. Creator and host of NYC's Secrets and Lies. Alumna of the University of Pennsylvania (BA), the Darden School of Business at the University of Virginia (MBA), Arizona State University (Biomimicry), and the University of Cambridge (MSt in Sustainability Leadership).
I build digital media platforms, report on urban climate resilience and biodiversity, and produce live narrative experiences that connect communities to history, nature, and place.
THE DEEP DIVE
My work centers on a single thread: building systems and stories that foster deep connection to our shared world. Across digital streaming, environmental reporting, and live civic storytelling, I design experiences that help people understand complex ideas and the environments around them.
DIGITAL PRODUCT STRATEGY & MEDIA LEADERSHIP
At Carnegie Hall, I serve as Digital Product Manager, leading product strategy, operations, and technical delivery for the video streaming platform Carnegie Hall+. I translate artistic mission into scalable, high-performance streaming architecture that reaches audiences globally. Previously, I led agile product and delivery teams across operations and compliance at American Express, managed Broadway theatrical productions and national tours, and guided strategic initiatives across cultural institutions.
ENVIRONMENTAL JOURNALISM & AUTHORSHIP
As a freelance journalist, I investigate how living systems, urban infrastructure, and human culture intersect. My reported features on urban decarbonization, biodiversity, coastal resilience, and biomimicry appear in publications including Smithsonian Magazine, The Washington Post, Mongabay, Natural History Magazine, and Foreign Policy Magazine. In fiction, I write the Emerson Page young adult novel series, alongside upcoming historical fiction and nonfiction works on New York history, mythology, and human resilience. I also write Togetherhood, a LinkedIn newsletter focused on urban ecology and community restoration, and co-host the podcast Frameworks in the Wild.
LIVE EXPERIENCE & CIVIC STORYTELLING
As a licensed New York City tour guide and live event producer, I transform urban landscapes into shared narrative encounters. I created, produce, and host NYC's Secrets and Lies, an interactive live storytelling series staged across cultural landmarks including the New York Transit Museum, the South Street Seaport Museum, and the historic tall ship Wavertree. I also design and lead site-specific walking tours exploring coastal ecology, food history, and neighborhood evolution, often with partners at Climate Week NYC and the Natural Areas Conservancy.
DOUBLE OR NOTHING MEDIA
Through my independent production studio, Double or Nothing Media, I develop ventures across media, ecology, and public history:
Digital Products & Strategy: Architecting scalable digital platforms, streaming experiences, and operational models for mission-driven institutions.
Environmental Reporting & Publications: Delivering long-form reporting, books, and newsletters grounded in climate resilience and regenerative design.
Site-Specific Live Storytelling: Producing immersive live shows and educational walking tours that engage public audiences in community history.
CONNECT
Website & Production Hub: doubleornothingmedia.com and christaavampato.com
Newsletter: Togetherhood on LinkedIn - linkedin.com/newsletters/togetherhood-7273771832221089792/
Instagram & Threads: @christarosenyc
Emerson Page Novels: emersonpagebook.wordpress.com/
View all posts by Christa Avampato
I’ve started to have discussions with some companies and non-profits about the possibility of integrating social media into their marketing plans. Originally when I considered this type of consulting work, I thought the issue would be content creation. What I’m finding is that it’s about commitment and organization – the same two issues that companies struggle with in many aspects of their business. 
i totally agree. nbcOlympics is a poorly organized site.
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i am not a huge fan of NBC’s entertainment sites either. hulu also makes it hard to find stuff.
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Ditto. I also find the video feed quality to be very inconsistent.
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