“Creativity is allowing yourself to make mistakes. Art is knowing which ones to keep. ~ Scott Adams”
I loved my visit to Crayola. The town is charming, residents friendly, the Crayola team beyond gracious, and the natural setting in the stunning Lehigh Valley. Somehow Crayola has absorbed all of this into its culture. I understand now why people stay for so long.
My boss and I went out there to discuss innovation and the process Crayola has gone through – it has been a long and winding road. What struck me most poignantly is that about 5 years ago, Crayola was not an innovative company. They made crayons. And some washable markers and outdoor chalk. And they thought that way – with blinder on – and operated that way – in silos.
Today, the story there is radically different. They are a company that had been on the right of peak on the trend curve and made the difficult and arduous journey to reinvent who they are and what they do. In three words, they are a company that “inspires limitless creativity.” To have a mission and reason for being that concise and powerful has such far reaching effects on product, on customers, on culture.
At the crux of their reinvention was a commitment by their extraordinary CEO, Mark Scwab, and his ability to give team members permission to try new things, take risks, and then, even more incredible, permission to cut their losses on an idea that didn’t work in its current form. They have the support to try and fail, and because of that support, they have succeeded in not only limitless creativity, but limitless art.
Published by Christa Avampato
IN BRIEF
Author, journalist, digital product manager, and licensed New York City tour guide. Creator and host of NYC's Secrets and Lies. Alumna of the University of Pennsylvania (BA), the Darden School of Business at the University of Virginia (MBA), Arizona State University (Biomimicry), and the University of Cambridge (MSt in Sustainability Leadership).
I build digital media platforms, report on urban climate resilience and biodiversity, and produce live narrative experiences that connect communities to history, nature, and place.
THE DEEP DIVE
My work centers on a single thread: building systems and stories that foster deep connection to our shared world. Across digital streaming, environmental reporting, and live civic storytelling, I design experiences that help people understand complex ideas and the environments around them.
DIGITAL PRODUCT STRATEGY & MEDIA LEADERSHIP
At Carnegie Hall, I serve as Digital Product Manager, leading product strategy, operations, and technical delivery for the video streaming platform Carnegie Hall+. I translate artistic mission into scalable, high-performance streaming architecture that reaches audiences globally. Previously, I led agile product and delivery teams across operations and compliance at American Express, managed Broadway theatrical productions and national tours, and guided strategic initiatives across cultural institutions.
ENVIRONMENTAL JOURNALISM & AUTHORSHIP
As a freelance journalist, I investigate how living systems, urban infrastructure, and human culture intersect. My reported features on urban decarbonization, biodiversity, coastal resilience, and biomimicry appear in publications including Smithsonian Magazine, The Washington Post, Mongabay, Natural History Magazine, and Foreign Policy Magazine. In fiction, I write the Emerson Page young adult novel series, alongside upcoming historical fiction and nonfiction works on New York history, mythology, and human resilience. I also write Togetherhood, a LinkedIn newsletter focused on urban ecology and community restoration, and co-host the podcast Frameworks in the Wild.
LIVE EXPERIENCE & CIVIC STORYTELLING
As a licensed New York City tour guide and live event producer, I transform urban landscapes into shared narrative encounters. I created, produce, and host NYC's Secrets and Lies, an interactive live storytelling series staged across cultural landmarks including the New York Transit Museum, the South Street Seaport Museum, and the historic tall ship Wavertree. I also design and lead site-specific walking tours exploring coastal ecology, food history, and neighborhood evolution, often with partners at Climate Week NYC and the Natural Areas Conservancy.
DOUBLE OR NOTHING MEDIA
Through my independent production studio, Double or Nothing Media, I develop ventures across media, ecology, and public history:
Digital Products & Strategy: Architecting scalable digital platforms, streaming experiences, and operational models for mission-driven institutions.
Environmental Reporting & Publications: Delivering long-form reporting, books, and newsletters grounded in climate resilience and regenerative design.
Site-Specific Live Storytelling: Producing immersive live shows and educational walking tours that engage public audiences in community history.
CONNECT
Website & Production Hub: doubleornothingmedia.com and christaavampato.com
Newsletter: Togetherhood on LinkedIn - linkedin.com/newsletters/togetherhood-7273771832221089792/
Instagram & Threads: @christarosenyc
Emerson Page Novels: emersonpagebook.wordpress.com/
View all posts by Christa Avampato
“inspires limitless creativity.” That is a GREAT quote. It will be interesting to see how they do with this new direction. Oh by the way, just came across your blog and I think it is great.Thanks for sharing,be well, Jamie Croft
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Hi Jamie! Thanks so much for reading my blog and for your comment. Crayola is a great partner to the retail company I work for, and I am incredibly inspired by their culture and commitment to helping kids explore their creativity. They’re amazing group of people.
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