business, nonprofit, travel, vacation, volunteer

My Year of Hopefulness – Cross-Cultural Solutions Part 2

Tonight I went to an information session for Cross-Cultural Solutions, an organization that organizes volunteer vacations abroad in 12 countries. In 2005, I spent a month in France and volunteered for an organization that rebuilt ancient architecture to help stimulate tourism in small town in Provence. I loved it and have been wanting to go on another volunteer vacation ever since.

While I enjoyed my experience in France, I was disappointed that the organization did not maintain any contact with me after I returned. I have no idea how the work continued after I left and I’ve lost touch with every person I met while I was there. I tend to thrive in situations with a high amount of ambiguity though I do remember feeling disturbed that there was virtually no preparation given to me before I flew to France. I hoped I’d find someone at the airport when I landed, though had no idea what or who to look for. I wasn’t sure how my days would be structured. I essentially went on blind-faith.

Luckily, I had a great experience in France, though it could just have easily been a disaster. Truly, I was just lucky. What I found most impressive about Cross-Cultural Solutions is their sense of organization, friendly demeanor, and care and concern for volunteers. I sent an email through the website several months ago expressing interest and within 48 hours received a comprehensive email and a phone call. The service was top-notch. The friendliness and enthusiasm by the staff and alumni (yes, they have an alumni network!) for the volunteers, the experience, and the people in-country who benefit from the program.

So what could be improved by Cross-Cultural Solutions? A big lesson for all of us: strike while the iron is hot. I was ready to fork over my credit card number after their incredible presentation and there wasn’t a way for me to do that. I went to one of the team members at the end of the presentation and asked if I could sign up right there. I knew the date I wanted to go and the program I wanted. There wasn’t a way for me to put down my deposit. I needed to go home and sign up on-line or call them tomorrow at the office.

They put forward all of this effort to promote themselves and then didn’t close the deal with a willing consumer. Chances are that someone who is so excited about the program at the presentation will take the time to sign-up once they’re home. However, why not have the option to sign people up on the spot? It would be a win for me and for the organization – and isn’t that what Cross-Cultural Solutions is all about?

books, community service, philanthropy, volunteer

NY Business Strategies Examiner: The Idealist.org Handbook to Building a Better World

This week I had the pleasure to interview Russ Finkelstein, Associate Director of Action Without Borders / Idealist.org. Russ was the driving force behind a valuable resource just published by the Penguin Group. The Idealist.org Handbook to Building a Better World is a book for anyone who wants to make a positive impact in the world. Whether you have never volunteered before or are a seasoned nonprofit professional, this book is filled with advice and guidance on the world of philanthropy. With info on areas ranging from board service to volunteer groups to in-kind donations, this book is a must-have for anyone interested in getting involved in service.


For the full story, click here.
vacation, volunteer

My Year of Hopefulness – Cross-Cultural Solutions

With everyone tightening their money belts these days, the idea of a vacation, especially a vacation aboard can seem indulgent. But what if you could vacation with a purpose? Could we begin to see money spent on vacations with a purpose as an investment rather than a luxury?

I volunteered for two weeks in France right before I started business school. I worked with La Sabranenque, a nonprofit dedicated to rebuilding ancient architecture in Provence in an effort preserve history and increase tourism. It was an incredible experience – I can say with confidence that it was the most satisfying vacation I ever took. And I’m looking to repeat it.

I began doing some research on-line to see what was out there in the volunteer vacation world. After some searching I found my way to Cross-Cultural Solutions, an organization with well-established volunteer programs in Latin America, Asia, Eastern Europe, and Africa. I am really impressed by the detail on their website, their on-line community of volunteers vacationers, and their personal one-on-one service.

With some experience in this type of vacation, here are some tips that I have found helpful:

1.) Look for well-established programs that have strong relationships in the communities they serve.

2.) Programs that are flexible are usually best: flexible lengths and dates of stay, a flexible number of locations, and flexible kinds of work. I got very lucky with La Sabranenque though in general I’ve found that the more flexibility you have, the more organized the programs are.

3.) Find programs that have past participant testimonials. These are the equivalent of customer reviews. You want to be able to connect with members, past, present, and future to help prepare you for your experience and to connect with once you return. It’s all about building bridges with others in this collective experience.

4.) Different programs have different costs and a variety of different services included with their fees. I have found that the best ones include meals and housing. You also want to be careful of how much time you’ll spend volunteering and how much time you’ll have to explore the country, get to know people in the community, and partake in cultural activities. In France, we volunteered for 4 hours a day and then had the rest of the time to ourselves. For me, this was the perfect combination of meaningful work and downtime.

At this point it sounds like I’ll be heading to Salvador, Brazil some time in the Fall with Cross-Cultural Solutions working with kids. “Salvador has a reputation for enthusiasm and optimism widely known throughout Brazil and the world.” Sounds like the perfect vacation for my year of hopefulness.

charity, nonprofit, philanthropy, volunteer

My Year of Hopefulness – Live United

Today I completed the Linkages Program, a training and placement program for future board of directors hosted by the United Way of New York. I’ve worked in the nonprofit sector off and on in my career, and I’ve been a volunteer at a variety of nonprofits my whole life. I went to the training thinking I knew everything there was to know about how nonprofits operate. I was wrong – from the moment I cracked open my training manual, I discovered that I had a lot to learn when it comes to nonprofit boards.

It’s a testament to the United Way, and to my employer who paid for my attendance in the training program, that they recognize that most people, no matter how deeply involved they are in nonprofit work, don’t really understand the ins and out of board operations. A weak board makes for a weak organization, and the United Way has stepped in to change that. In 2004, they conducted a study and of the surveyed Executive Directors: 45% planned to retire within 5 years, 57% had no professional development program within their organizations, and 68% ran organizations with no succession plans. New York City’s nonprofits, and all of the vital services they provide to so many in this city, were in trouble.

In just 5 short years, the United Way is turning the tide. I was thoroughly impressed with the incredibly high caliber of the people in my class. Passionate, concerned, committed. We are willing to put our resources of time and money on the line to improve New York’s nonprofits and the United Way is helping us succeed. We are ready, willing, and able to stand up and be counted.

Call it the Obama effect. Call it people wanting to find fulfillment in a time when so many feel down-trodden by the state of the economy. Call it the responsibility that comes with being extremely fortunate in a time when so many others face misfortune. I call it hope.

Seth Godin, social media, volunteer

My Year of Hopefulness – Do Something with Squidoo

There is a statistic in the news that has been bothering me so much that I am telling everyone I know about it. In January, the number of suicides committed by the US soldiers was higher than the number of US soldiers who died in Afghanistan and Iraq combined. I can’t get over that fact. It’s haunting me – what could be causing this and why did it have to get to this level to get national attention?

So how does a story like this make me hopeful? I feel hopeful because I feel empowered to do something about it. I was talking to my friend, Richard, about it this week and he helped me to realize that if someone, anyone, can find a way to help in this situation that the implications for our country and for the many people who serve this country would be immense.

If ever I wanted a cause that would have impact this would be it. Consider how much energy, time, and funding goes in to training a soldier what to do in a war-torn region. And now consider how much energy, time, and funding goes in to helping that transition back into normal civilian life. The discrepancy is criminal.

So what can I do? Could I start a movement? Could I reach out and offer my help? And to whom? I started tonight be creating a lens on Squidoo. I’ve followed Seth Godin for a long time – his is one of the blogs I read every day. I have to admit it took me a while to figure how or why to use Squidoo. Now I get it – when you want to provide detail on a specific topic, event, or cause, Squidoo is your tool.

Feeling passionate about wanting to help these US soldiers transition back to civilian life and wanting to get a dialogue going about the topic, I started the lens. To see the lens and offer your ideas and support, visit http://www.squidoo.com/helpUSsoldiers

Photo above taken by Rafiq Maqbool, AP.

charity, family, hope, time, volunteer

My Year of Hopefulness – Dress for Success

My mom keeps everything, and I mean EVERYTHING! She has magazine that are older than I am. It drives me nuts, though I there’s also something endearing about it. She feels comfortable surrounded by her things. And in these times, who among us couldn’t use a little more comfort?

It was with great surprise that my mom emailed me yesterday and asked for a name of an agency that donates business clothes to women who are looking to get jobs in offices though cannot afford appropriate clothing. In some ways, it pains my mom to give away her things and here she is finding a way to make that task less painful by giving away extra clothes to people who need it most. I pointed her to Dress for Success.

I was thinking about this and considering this lesson in my own life. I enjoy waking up early, though I don’t enjoy having early morning obligations. However, I’m so excited to volunteer with God’s Love We Deliver that I’m willing to be there at 6:30am once a week. What better use could I have for any early morning that packing up meals for people who are in need of them?

It’s a good lesson for me to consider. We all have things we don’t necessarily like to do, though they may be necessary to do them. The trick is figuring out how to do them in a way that gives joy rather than in a way that causes discomfort.

charity, philanthropy, volunteer

My Year of Hopefulness – United Way NYC Linkages

If you’ve been a community volunteer for a while, you may be considering taking on a greater commitment with an organization you love. If you’re a business person in today’s climate, you may be feeling a little hollow about your day -to-day job. And if you’re unemployed and the job searching is driving you nuts, you might need a bit of a diversion. All of these are good reasons to consider joining a nonprofit board. 


The United Way of NYC has an excellent program called Linkages. It is a two day workshop that teaches participants the ins and outs of being a board member as well as providing a matching program to pair you and with a nonprofit board that falls under their umbrella of organizations. They accept 35 people, twice a year. Cost of the program materials is $150. 

They are currently accepting Linkages applications until Friday, January 16, 2009. The application is user friendly and entirely on-line. Visit: 
charity, New York City, philanthropy, volunteer

My Year of Hopefulness – God’s Love We Deliver

I’ve been doing  a lot in these past 8 days  of 2009 to make myself more hopeful. The second half of my New Year’s Resolution is to generate more hope for others and today, I started down that road. Last Fall, I was at an event for a rather disorganized nonprofit. I was griping a bit to one of the other volunteers about how disorganized the event was and she told me about a nonprofit that she works with that runs like a well-oiled machine, God’s Love We Deliver. I looked into the organization and learned that they deliver handmade, nutritious meals to people in NYC and the greater area who are homebound due to serious illnesses like cancer, MS, and HIV / AIDS. I love to cook and figured that this might be a match, so I went to an orientation tonight. I left after the hour session with more energy than I’ve had in weeks. 


The organization prepares and delivers meals with love to people who are desperately in need. Each client receives 10 meals per week. The meals are tailored to the clients’ dietary needs. They are healthful and creative. On staff, there in a dietary / nutrition department and the head chefs are French trained. There are 24 volunteers for every one staff person. And this crew cooks, laughs, and plays together. You tastes that joy and care in the food. They are saving lives, literally. What could we ever do that would be more hopeful?

And what’s more impressive, they think about the whole person. On Thanksgiving and Christmas each client is given an extra meal so they can invite a friend to spend the holiday with them. They receive special baskets on Thanksgiving with sparkling cider, cheese, nuts, candies. They receive a blackout box and a blizzard box each year that has nonperishable items so that they can get by for a few days if for some reason God’s Love can’t deliver to them. Each client receives a birthday cake on their birthday. The compassion and care of the organization is incredible. 

There are all kinds of opportunities available from meal delivery, to baking, to packing, to prep, to office work. The shifts are available from 6:30am – 9pm every week day and opportunities on Saturdays and Sundays as well. I hope you’ll join me!  http://www.godslovewedeliver.org   
charity, education, philanthropy, volunteer

DSY: Development School for Youth

A contact from a recent networking event invited me to a graduation tonight. The graduates had just finished the All-Stars program as part of DSY: Development School for Youth. The group helps at-risk youth see and experience greater value for learning through performance-based education. You’ve heard this all before right? Get them to stay in school, off the streets, value and respect their educational opportunities, get them mentors, etc. etc. Originally, I urned down the invitation, but my networking contact wouldn’t take no for an answer so I got myself together and headed downtown. I thought I knew what I was in for. I’ve sat through a myriad of these types of events, and I tell you, this one is different and special and worthy of your attention and mine. 


First, they treat kids as whole people. Get their creativity going, teach them to respect others and their communities, get them to see opportunity even if it isn’t apparent on their street corner of their neighborhood. 

Second, the articulation and passion that these kids have is nothing short of miraculous. These are kids that were in gangs, school drop-outs, drug users. They’ve seen friends and family fall prey to those streets. It would be easy, and understandable, to watch them go down the same route. Instead, they are choosing a different way and they are expressing themselves through performance. Their blatant honesty and poise would put some corporate executives to shame. 

The third piece that I love about the program is that participants are set up with an internship as a capstone. They earn money and understand that getting up and getting to work everyday can be a rewarding, gratifying experience. They have mentors and coaches – people who care and are invested in their success. And that personal investment of time is making a difference. You can, too, at http://www.allstars.org/programs/dsy.html.
community, community service, hunger, poverty, volunteer

Blog Action Day

It’s arrived – Blog Action Day 2008 when thousands of bloggers band together to talk about a single issue. This year, the issue is poverty. I do a lot of community service and one of my favorite places to serve, literally and figuratively, is the University Soup Kitchen. 


Started in New York City by professors at NYU, the University Soup Kitchen is on the Lower East Side and serves a hot meal with dignity and grace to anyone and everyone who comes in the door. It is an incredible effort and facility run entirely by volunteers, every Saturday of the year. In addition, donated groceries are bagged up for guests to take with them as they leave. 

Anyone can volunteer. And everyone in NYC who has the means and desire to volunteer to help nourish and support people who are in such dire need, should spend a Saturday afternoon with the incredible volunteers at the University Soup Kitchen. It’s easy work, a great place to meet and work alongside other young people, and most importantly, it means the world to the people who look forward to that meal all week.  

Find out more information and sign up:  http://www.streetproject.org/projectdisplay.php?pid=10