business, career, corporation, job, time

Leap: Corporate Recruiting, We Have a Problem

http://www.uncommongoods.com/product/corporate-slang-flashcards

There’s an executive recruiter who’s been calling me for a few months. Every time we talk and we like each other less and less. She asks a lot of questions, never listens to my very honest answers, and then is annoyed that I’m not interested in the jobs she’s trying to staff (which are in direct contradiction to all of the answers I’ve given to her never-ending list of questions.)

I don’t understand why she keeps calling me, on my office phone number no less. And then on Thursday afternoon, I finally realized that I needed to explain to her exactly why she’s having trouble getting people like me (and everyone I know) to take these postings seriously: they don’t pass the BS test.

She was totally annoyed by my advice. I found a more professional way to explain the BS test but the general sentiment is the same – don’t give me some high-brow job description filled with jargon. Tell me what’s amazing about the company and the team and why I want to be part of it. Don’t try to dazzle me with buzz words like “high-level strategy”, “high-visibility”, “senior-level exposure”. Tell me what a day in my life could be like there and what I’m going to learn. And please don’t tell me what my skills can do for a company. I already know that. Instead, relate to what I care so deeply and passionately about – developing products and services that make people’s lives better.

Corporate HR and executive recruiters need to really push their clients, meaning the hiring leaders. Really push them to accurately represent the jobs they’re looking to fill and exactly what those job descriptions are in plain English. Then they need to tap into their other customer base, the people they’re trying to recruit, and listen, really listen, to exactly what it is those candidates want to do and why. Any other path is just an extraordinary waste of time – for recruiters, for companies, and would-be team members.

business, career, creativity, job, journey, work

Leap: Stop Digging Trenches

“The only explicit lesson I got from my father was when I was not doing very well in school, and he had a little chat with me and said, “You know, there are people who work for me who dig trenches, and there are people who are professionals, and if you keep going the way you’re going, you’re going to be digging trenches for the rest of your life.” So that shook me up.” ~ Harry West, C.E.O. of Continuum, an innovation design consulting firm

Harry West was featured in the New York Times on Sunday in their corner office section, a weekly features that attempts to get inside the mind of a top executive. Harry’s statement above hit me like a punch in the gut. My education is what saved me, what lifted me up out of the situation I grew up in, and made my studies, travel, and the life experiences I treasure possible. Though I the hard lessons from very lean times are always with me, on occasion I need to remind myself that I am now on much more solid ground. At one point, I had to dig trenches because I had to start somewhere and there were few options for me. That’s not the case anymore. I’ve done my fair share of trench digging and it’s time to put down the shovel.

I don’t mean this to say that I’m done working hard. I hope I’m never done working hard, and if it ever looks as if I’m letting up on my relentless pursuit to go further, I hope you’ll force me to snap out of it. At some point, we need to pick our heads up, take a look outside, and find the thing that lights us up. Life is so incredibly short. We’re here for just a handful of years and we can’t spend it all in the trench.

The point of digging trenches it not to perfect that craft – it’s to lay the ground work for something that homage to the light within you. Learn what it feels like to dig one, and dig one well, and then figure out why on Earth that trench was so important in the first place. There must be something you want to build that makes good use of it, that wraps up your experiences and makes meaning of them. No one else can do that work – only you. Get after it.

books, business, choices, entrepreneurship, happiness, job

Beginning: Joy is the First Ingredient of a New Start-up

“Intelligence and capability are not enough.There must be the joy of doing something beautiful.” ~ Dr. Govindappa Venkataswamy (Dr. V) – via Daily Good

As the year is winding down, I’m winding my way through Escape from Cubicle Nation: From Corporate Prisoner to Thriving Entrepreneur by Pam Slim. It’s addressing a lot of the concerns (some valid, some not) that I’ve had about Compass Yoga and my desire to work for myself full-time. It’s also been able to help me put together a plan of how to make this transition with unflappable grace and the best possible chance of success.

Work needs to equal joy
If you’re on the journey of entrepreneurship, too, and you don’t know where to start. Take Dr. V’s advice in the quote above (and then buy Pam’s book for everything else that follows!) There has got to be a great element of joy in the actual work you want to do. And while that’s true whether you work for yourself or someone else, it’s absolutely vital if you’re on your own.

When someone else is paying you a steady salary and benefits, you begin to weigh that against whether or not you really love the work. It’s easy for a lot of people to justify not loving the work when they have a lot of other benefits. On your own, the income may be unsteady (especially in the start-up phase) and the fringe benefits could be a step down from what you’re used to. In those moments, the joy of the work has to be a large part of the comfort you receive. Without it, the whole plan fall to pieces. The joy is the linchpin.

Why I’m glad I didn’t try to be a full-time freelance writer
For the past few years, I had been thinking about transitioning into being a freelance writer full-time. This would have been a very bad idea for a lot of reasons, and the main reason is that I actually don’t find joy in just the act of writing. My joy is found in writing exactly what I want to write, when, where, and how I want to write it. That is not always the choice of a freelance writer, and certainly not of one who is just starting out.

I took a fairly lucrative freelance writing job about legal topics for a newsletter that is sent to lawyers. I wrote a total of 3 articles and hated every single minute of it. If I had been a full-time freelance writer, I might have needed to continue in the contract to support myself. As a side job, I dropped it and learned a valuable lesson in the process.

Get going with joy
There are a lot of business ideas out there and a lot of unmet consumer needs that are ripe for entrepreneurs to take up. Find the ones that generate so much joy that you can’t wait to dig into the work. And be clear about exactly the work you love to do – there’s no such thing as too much detail in their definition. Then work like heck to put a structure around that joy so that you can afford to live a lifestyle in line with your values.

Now get cracking!

career, decision-making, job

Beginning: Why I Chose to Not Leave My Job

“Man is without a doubt the most interesting fool there is.” ~ Mark Twain

A few weeks ago, I wrote about my conversation with Brian that involved the futility of living on a ledge. At the time, I thought the name of that ledge was the job that I currently have that pays my bills and makes the financing of all of my personal projects possible. That job had grown stale and boring to me. I felt like time was slipping away from me in a wasteful way and so I decided to look around, up and away from my current job and on to new pastures.

As it turned out, I was on a very different ledge. I was offered the opportunity to move on to a new company. I was all set to take it though the offer was not exactly what I had expected. The title of the job had changed, as had the compensation, and there was a sticky direct report situation to deal with that was created by potential future boss. I was asked to share the burden of cleaning up the mess left behind. I didn’t know what to do, so I paused and consulted. I am blessed with an incredible inner circle of loyal, honest, and exceedingly brilliant friends. I contacted a number of them with my conundrum.

The advice was split down the middle: some felt I should absolutely jump to the new role; others had a truly visceral action to my potential departure for this possibly greener pasture that wasn’t of my design. My friend, Susan, a career and personal branding guru, was an exceptionally shining voice. (Her book The Right Job, Right Now: The Complete Toolkit for Finding Your Perfect Career is literally my career bible.) She did something more than offer yes / no advice. She gave me a way to think about opportunities. She asked me to look at the job I wanted, not the options in front of me, and use that as my yardstick. Put another way, what mattered most was the life I imagined and wanted to live, not the opportunities created by others. I was looking in the wrong direction – outward instead of inward. The focus needs to be on the road I want to pave, not on the road that is laid out before me.

My friend, Lon, offered up sage advice as well. He’s had 34 years of Fortune 50 company experience. He has seen it all and then some. He cautioned against the sale pitch of the new job and asked me to truly see what was being masked. While I believe the new company had every wish of keeping my best intentions in mind, they are truthfully in a bind. They need me more than I need them, and I was not getting enough in return for my efforts.

The new job promised a review to change my title and salary in 6 months. Lon reminded me that promises are empty until fulfilled, no matter how earnestly they are initially crafted. People are fickle; they change their minds so all we can truly know are their current words and actions. Now is certain; later is all guesswork, no matter how educated those guesses may be. Lon helped me to see that the ledge I had really been on the well-paved and traveled road built by someone else. The courageous jump I’ve been looking for starts by using the fuel I have in my current job to get me to a new place of my own making.

I received loads of other phenomenal advice from friends and colleagues and I plan to reveal the nuggets of wisdom from each one, paying tribute to each friend, in my posts this week and next. They will be as helpful to you as they were to me. I call out Lon and Susan in this post because their advice hangs together so well, and reminded me so much of advice (and foreshadowing!) that I received 4 years ago from my then-boss and forever-mentor, Bob G. I’ve detailed it before in other posts, but it bears repeating: the difference of my generation to earlier generations is that we will bet on ourselves, not companies, to make our careers.

I didn’t believe Bob at the time. I had never thought of myself as an entrepreneur; I didn’t yet know that I wanted to be at the helm. I thought I needed others to design the structure of my career. I didn’t yet know my ability and desire to craft and design; Bob did and it is his advice, like Susan’s and Lon’s, that I will never forget and always be grateful for.

books, career, job

Step 321: Some Serious Job Search Advice

As the end of the year draws closer, people think about new beginnings. And sometimes those new beginnings involve looking for a new job. I’ve done plenty of job searching and interviewing in my day – both internally with a company and externally when I want to switch companies. I like movement and progress; I like a challenge and am most comfortable on a vertical learning curve.

Because of where I work now and the nature of my work as a product developer, I get a lot of emails and phone calls asking for job search advice. I try to be as helpful as I possibly can and thought I could bundle up my advice into a post that explains a bit about my job search process. The information below is very biased – it’s just what’s worked for me and I hope parts of it are really useful to you or someone you know who’s currently on the look out for a new role.

Buy The Right Job, Right Now
This is the first piece of advice I give anyone whenever they’re looking for a job. My friend, Susan, wrote this amazing job search book. I use it every single time that I even think of looking for any new opportunity. She’s brilliant and wise and articulate. She’s also a barrel of laughs so you’ll read this book, and actually have a good time while developing a solid job search plan. I keep the kaleidoscope I created as a result of the book tacked up at my desk at work. It’s that good.

Networking in the right way is critical
You know you should it but the thought of it makes your stomach turn. You’re not alone. I used to be like that, too. And then I began to realize that networking is just a conversation to learn more about someone you’re just getting to know. Think about it more from the angle of what you can give rather than what you can get. Ask questions about their experience; don’t ask for access to their network right off the bat. If their network is worth having, they aren’t going to hand it over to a complete stranger any more than they’re going to hand you a $100 bill. Remember that their network is their most important asset, and just asking to be welcomed into it and not be asked to use it is like inviting yourself to dinner at their house. By giving access to their network, you’re asking to be let into their life and introduced to their inner circle. Tread lightly. Prove yourself, and the door to those networks you covet will open in due time. Be patient and respectfully persistent.

You’re always looking for a job

Look before you actually need a job. Always be looking. At every party and every time you walk down the street. Opportunity is EVERYWHERE. And you don’t need to be obnoxious in your networking; just remain aware and make a mental note about interesting ideas that you hear and see. You’d be surprised by how many people in this world are terrible listeners. Make yourself an expert listener, follow-up with someone on an interesting idea you learned, and you’ll reap the rewards.

Set a time line
When I wanted to leave my first job out of business school, I told a friend of mine that I was giving myself a two month time line. She laughed at me out loud and said, “Well, Christa, that’s too soon and there’s no way in this economy (summer 2008) that you can make that happen. If you do, I’ll need to find out your secret.” I was a little hurt, honestly, but now I was really fired up. I had an offer for a new job (in financial services, no less) 5 weeks later. I got a 10% pay increase and a far shorter commute that allowed me to sell my car and take the subway instead, plus it was still in my field of innovation. It took my doubting friend a year and a half to find a new job – she never set a time line for herself. Give yourself a time line – it helps.

If someone asks you for your ideal job, have an answer
When I was in business school, I did an off-grounds job search, meaning I didn’t want a job with any firms recruiting at the school. I got a contact name for a recruiter at a company that was interesting to me. They didn’t have an job posting that were interesting to me so I cold-called him, and he picked up. His first and only question was, “what’s your ideal job?” I made up an answer on the fly, and laid out exactly what I wanted. My pie-in-the-sky job. And as if by some miracle of divine intervention it was available with an amazing boss at a good salary. Yes, there was a serious dose of luck there. But I was also ready to be lucky – all my job searching and interviewing for almost a year had prepared me for that one moment when someone said, “tell me what you want.”

Show that you can deliver
I hear from soon-to-be MBAs all the time, and when I ask them about their job search focus, 9 times out of 10 I hear “Well, I’d really like to do strategy work.” And I clunk my head on my desk. Of course they to do strategy work – everyone does. But what’s just as important, if not more so, is to be able to deliver on the strategy. Strategy doesn’t get a budget line, products and services that make money do. Make sure you get your name attached to the money. I was ridiculously lucky in all of my jobs to have a strategy component, and believe it or not I had to fight for the execution side. And here’s why I did fight for it – you can construct the most thoughtful, elegant strategy on the planet, but if you can’t bring it to life so people can use it, your work doesn’t matter. Mediocre strategy, well-executed, can move mountains – I’ve seen it and lived it. Lovely powerpoints are just that – pieces of paper with colorful shapes and graphs that will eventually end up in the recycle bin. It’s what comes from the strategy and makes it out into the world that makes a difference. And it gets you paid.

Be a thought leader
My blog has gotten me the three roles I have since b-school more than any of my experience and education. I’m not kidding. It’s the first thing that every interviewer who sees my resume asks about. And they read it and follow it. I’ve had people recruit me because they came across my blog. Because I write regularly, it also shows determination and commitment – two traits that are attractive to companies. And they get to know me as a person as well as a professional. If you’re passionate about your work, write about it consistently. You’ll be amazed by how many people care about what you think.

Have follow-through
When I was a very young theatre manager I worked for a woman named Charlotte Wilcox. She’s still a very strong voice in the Broadway theatre community, and has had a very impressive career. She’s also tough as nails and hands-down the most demanding boss I ever had. And as many tears as I cried working for her, she was one of my very wisest teachers. I wouldn’t trade the experience for anything. She taught me to survive, in great environments and in crummy ones, too. She gave me two very concrete pieces of advice. I need to have them drafted up and framed to hang in my workspace:

1.) “Don’t ever ask anyone who works for you to do anything you’re not willing to do yourself.” (a.k.a., don’t give people crappy work that you think is beneath you)

2.) “Always follow through”

Now, she delivered those messages to me under very harsh conditions that literally left me feeling like a rag doll, but the power of those words is well-worth the energy it took out of me to learn those lessons. I left Charlotte’s office 9 years ago, and those lessons still stick with me.

Bad design haunts you forever, and that includes how you design your job search
That quote is part of Bob G.’s lexicon. I worked for Bob in my first job after b-school and it was like getting another master’s degree in innovation and product development. As much as Charlotte taught me how to survive, Bob taught me how to thrive, and I needed both lessons. Some days, you’re just trying to get through and some days you’re surging up the mountain at lightning speed. That’s the nature of the job search and the nature of work. You think you’re spinning your wheels, but that muscle you’re building in the process is really valuable. Stick to your job search design and embellish it with the lessons you learn as you go along. A bad plan leads to a bad search. See Susan’s book for more details on how to build that plan!

That’s my 2+ cents on the job search process. What’s worked for you? How’s your search going? How can I help?

career, creative process, creativity, discovery, entrepreneurship, friendship, invention, job, relationships, science

My Year of Hopefulness – Lots of ideas

“The best way to have a good idea is to have lots of ideas.” ~ Linus Pauling, American scientist

It’s a romantic ideal that in a flash of insight we finally come up with a brilliant idea to overcome some challenge. Truth is it takes us time to wrestle a problem to the ground. Lots of ideas have to be considered, tried, tested, and tweaked to get us to an elegant solution.

While Linus Pauling was referencing his own work in science, his quote applies to many areas. Where we live, where we work, and who we spend our time with can take some trial and error before we strike just the right place and people. This is my third try at living in New York, and I think I got it right this time. There have been a lot of ups and downs over the 10 years since I first moved here. Finally, I found a way to make this place home.

Pauling’s quote also holds up in entrepreneurship, too. I’ve now been doing interviews with a variety of entrepreneurs for five months and I’ve asked each of them for advice to others who are considering starting a business. All of them have said to give it a shot, recognizing that it takes a couple of years to really get a business off the ground. We might need to kick around a number of different ideas for businesses before we hit upon one that makes our hearts sing, that makes us want to dive in with everything we’ve got to make it work.

Having lots of ideas requires patience and persistence. We have to be willing to try and try again, and again and again. We need to be patient with ourselves and believe in the slow steady process that leads to true insight and learning. Flashes of quick genius happen once in a while. What is a much more of a sure bet is that if we keep trying new ideas, one will certainly rise to the top.

The photo above is Linus Pauling holding a molecular model. It can be found at: http://osulibrary.orst.edu/specialcollections/coll/pauling/pauling-qv09-198xi.050.jpg

career, economy, Examiner, finance, financing, job, money, personal finance, women, work

NY Business Strategies Examiner – Interview with Amanda Steinberg, Founder of DailyWorth

“No one is going to fix financial inequity for women. We have to recognize our own self-worth, ask for higher salaries, invest more aggressively, and build our own wealth.” ~ Amanda Steinberg, DailyWorth Founder

For my interview with Amanda, please visit: http://www.examiner.com/examiner/x-2901-NY-Business-Strategies-Examiner~y2009m7d15-Interview-with-Amanda-Steinberg-Founder-of-DailyWorth

business, career, economy, entrepreneurship, Examiner, job

NY Business Strategies Examiner – Is corporate America on its way out of style?

Every generation is defined by a world event. My grandparents were shaped by the Great Depression. My parents by World War II. My Uncle Tom by Viet Nam. Me by the crazy 80’s. (I recognize that my world event is not on par with World War II, but that’s the brakes!) So now I look at my niece, Lorelei, who is 18 months old. Her life will be shaped by the aftermath of the digital age and the Great Recession.

For the full article, please visit:
http://www.examiner.com/examiner/x-2901-NY-Business-Strategies-Examiner~y2009m7d12-Are-big-corporations-staged-to-fall-from-grace

career, economy, faith, fear, health, job, religion

My Year of Hopefulness – Cathedral of Saint John the Divine

Yesterday, I found myself leaving the emergency room of St. Luke’s Hospital. I had developed a “subconjunctival hemorrhage” and a slight amount of “petechiae”. This is a fancy way of saying a very small blood vessel popped in my left eye and I had a few tiny red freckles around both of my eyes. I was panicked that I was experiencing the beginning of a very serious medical condition. Turns out that all of my blood work and diagnostic tests came back completely normal. I’ll just look a little weird for a week or so.

I called my mom to update her and let her know that nothing was seriously wrong with me. I wandered down the street, into the children’s sculpture garden of the Cathedral of Saint John the Divine. As I was explaining to my mom that I was just fine, I found myself tearing up. Maybe they were tears of relief, or fear, or maybe it was frustration with the week I had just finished. Over the past few days I have discovered many more of my friends have lost their jobs. I’m beginning to wonder how I’ve been so fortunate to escape that situation in this economy. I work very hard, though not any harder than my friends who have been let go from their positions. I’m beginning to think that luck has a lot to do with it.

I sat in that sculpture garden for about 20 minutes and had a good cry. The sun had come out, the wind was blowing, and I felt lost. I’m worried about the uncertainty we’re all facing, despite the fact that I have managed uncertainty so many times before. I feel like the ground is shifting beneath our economy, and there is no sign of it settling down any time soon. I was angry for my friends who have been let go from their jobs – hard working, talented people who were seen as a line item on a company’s excel spreadsheet, an expense rather than a resource and an investment. I felt shaken.

I had never really looked at that giant sculpture next to Saint John the Divine. It’s a collaborative piece of work based on Noah’s Ark and the triumph of good over evil. The Cathedral has been closed for some time for renovations and recently re-opened. I was weary from my hospital visit though felt drawn into that incredible cathedral. I wandered in and it was nearly empty. The choir was practicing and I felt drawn to sit in the center of the space, letting that beautiful music wrap around me like a warm hug. Though I am not a religious person, I felt that God was very close to me at that moment, that he knew what I was going through, and wanted to help.

I let my eyes tear up again, I was cemented to that seat, transfixed by the music. After a little while I got up and walked around the edge of the cathedral, stopping to look at each of the small chapels. The light shone through them so brilliantly. I had never seen stained glass that colorful and perfect. By the time the choir stopped, I got to The Poet’s Corner, a small area that pays tributes to literary greats such as Mark Twain, Herman Melville, and Gertrude Stein. They each had their names and birth date engraved into a stone, along with a quote they famously wrote.

One quote particularly caught my attention. Theodore Roethke said, “I learn by going where I have to go.” I thought about this quote all the way home. It reminded me that I have places I need to be, where I’ve committed to be, and there are things for me to learn there and to take somewhere else. Today, I just need to do what I have to do. The acts of hope and faith are a daily process. Just keep showing up.

The image above can be found here.

career, economy, Examiner, innovation, job

NY Business Strategies Examiner.com: Businesses Take a Cue from Reality TV for Extreme Innovation Projects

Imagine your office. Imagine your co-workers. Imagine that they become your roommates for 10 weeks.

For the full article, please click here.