Category: career

business, career, happiness, hope, Marcus Buckingham, Oprah, strengths, talents, work

My Year of Hopefulness – Marcus Buckingham Workshop Session 1: Introduction

Christa Avampato

I’ve previously written about Marcus Buckingham on this blog – his writing has been very influential on the way I live my life and build my career. He is a career guru and has dedicated his life to helping people live their best lives. Oprah recently featured him on one of her shows. He did a three-hour workshop with a group of women who want to improve their lives from a career standpoint. These women felt overwhelmed, anxious, off balance, and sometimes very unhappy with their jobs.


As a gift to viewers who want to live their best lives in 2009, Marcus Buckingham and Oprah filmed the entire three hours session, broke it down into 8 different classes, and put all of them on-line for free with resources and class materials. You can download them to your ipod, watch them, or listen to them on your computer. It’s as if you are sitting in a classroom with one of the most world-renowned thinkers on living a strengths-based life. And it’s incredible. 

I just completed session 1 – The Introduction with two of my friends, John and Ellen. Three basic question for everyone in the class: What is your name? What are you paid to do? Why are you here? As part of this blog, I will detail what I’m thinking, experiencing, and feeling in each one of these classes and John and Ellen have agreed to allow me to share the specifics of their situations on this blog. 

To take the class, please visit the link on Oprah’s website: http://www.oprah.com/package/money/career/pkgmarcus/20080401_orig_marcusbuckingham

Here is my own mini-class that will be featured on this blog:
Name: Christa
Paid to do?: Product Development
Here because?: My day is filled with lots of tasks I don’t want to do

Name: John
Paid to do?: Graphic Design
Here because?: Feels like he is wasting time with a company that has no advancement opportunities. Job is mostly executional, not strategic. Culture is siloed and not collaborative. A lot of in-fighting at his current firm. Many people don’t want the responsibility of making decisions, but want credit when something goes right. 

Name: Ellen
Paid to do?: Nonprofit fundraiser
Here because?: Doesn’t feel that her current company is creative, innovative, or motivated to improve. Decision-making processes in the organization are very slow and misguided. Her opinions are not listened to by her boss. She works with great people, though is not enjoying working for her boss as there is very little mentorship. 

Once a week, I will be sharing our stories as we continue through the remaining sessions of this class with Marcus Buckingham. If you decide to take it and would like to share your thoughts on the classes, I’d love to have you comment on this blog! Here’s to living our best lives in 2009!
care, career, friendship, holiday, hope

My Year of Hopefulness – Make Something That Matters

Christa Avampato

My friend, Monika, hosted three of us for dinner at her place last night. I can say with certainty that it was the nicest New Year’s Eve I’ve ever spent. Low-key, relaxed, with good friends, good food, and good wine. Though we just turned the page one more day, just like we have ever other day of the year, it did feel different this year. I did feel myself shrug off some sadness, some disappointment, even some anger. As I walked to the subway last night with my friend, Brandi, I was glad to hear I was not alone is feeling of heavy disappointment about the world. 


And then I read Seth Godin’s blog post this morning. Apparently, he hates New Year’s though he seems to have changed his tune this year, too. He sees a tremendous opportunity this year and I wonder how many of us will rise to the challenge he’s laid before us: “The opportunity this year is bigger than ever: to lead change, to create a movement in a direction you want to go. While the rest of your world huddles and holds back, here’s a golden chance to use cheap media, available attention, and great talent to make something that matters.”    

To that end, I wanted to share a resource given to me by my friend, Linda. Linda is on the board of the Black Culinary Association (BCA), a nonprofit that supports racial minorities entering the culinary world. Linda found BCA after registering her profile on boardnetusa.org, an on-line community that matches up boards seeking members with individuals interested in serving on nonprofit boards. If you’d like to take up Seth Godin’s challenge, this resource is a wonderful place to begin your journey. 
 
I’m home today cleaning my apartment to start the New Year off right. I was dusting my bookshelves a few hours ago and came across my copy of Oh, the Places You’ll Go. While a little bit cliched at this point, there are a few lines where I always get choked up. It’s possible I take our dear friend, Dr. Seuss, too literally. It’s also possible that I am a giant sap. “Your mountain is waiting so….get on your way!” always has some special meaning for me. I’ve been searching for my mountain for a long time now, and while I’ve climbed a few peaks, looked out over a few vistas, and none of them have been my peaks. I simply borrowed them from someone else for a while, did some good while I was there, and then had to move on. 

In 2009, I’d like to find my mountain, make something that matters. If you’ve found yours, know that I am insanely jealous and excited for you all at once. It must be a remarkable feeling. If you’re like me, still searching, then I hope that 2009 will be your year of great discovery, too. 
care, career, holiday, hope, job, New Years Eve

My Year of Hopefulness – Day 1

Christa Avampato

On December 23, 2008, I began a daily log of acts of kindness after writing a blog post about small moments that made my day. I realized in the 15 minutes that it took me to write that post that I had a very simple New Year’s Resolution: I wanted to feel more hopeful in 2009 and I wanted to do my part to generate more hope for others. From that blog post and simple wish, I am starting an extraordinary year of giving and receiving.


I don’t typically write series of articles on this blog. To help me keep my New Year’s Resolution, I will be writing a daily blog post, in addition to my other regular posts, about what I am doing to be more hopeful and generate more help for others. It will be a good reminder to me, and I hope that it may do readers some good as well. 


The economy is weighing heavily on people’s minds at the start of this year. People are facing layoffs and possibly the bankruptcy of the companies they work for, particularly in certain industries such as retail. As a result, it can be pretty tough to get up for work in the morning. Even if you are lucky enough to keep your job in this downturn, and you are indeed lucky if you’re in that boat, there will be added stress as you may be doing the work of two or three people, and being asked to do that work with no additional compensation or resources. 

So what can we do to make that trip out the front door a bit better? This evening I made up a small sign that I taped to the inside of my front door, right by the door knob, that details what I am achieving and working toward at this current job and the good things about my position that I should be grateful for. It will be a good reminder every morning before I head out for work. If you are facing some discomfort in your current job, maybe this tactic will help you as well. 

Happy New Year!
career, curiosity, education, job, learning

Attaining breadth and depth

Christa Avampato

The conversation of breadth versus depth has always confused me. I have a hard time understanding why the two seem to be mutually exclusive of one another. Is it not possible to know a lot about a lot of things? A similar debate rages on about being a generalist versus a specialist. Again, why can’t we be both? 


There is a widely-held, and incorrect, assumption that we as people do not have the time nor the capacity to be very good at many things. I constantly hear statements like “if you want to hone your craft, you really need to make that your singular focus.” Nonsense. If we are curious and passionate learners, open to new experiences, and diligent in our studies (even long after our formal education is over), then it is entirely possible to be very good in many different areas. 

The paradigm is shifting. In the work world we are being asked to do more with less. And if that is to be expected and accepted, then we must also give up these debates of generalist versus specialist, breadth versus depth. We will have to develop high level skills in a number of areas in order to perform well in the new economy that will emerge after this current downturn. The idea of the “T” is no longer valid (knowing a little about a lot, and a lot about a little.) We will have to get to work on building a rectangle (knowing a lot about a lot, period.) 

Look at historical figures like Benjamin Franklin and Thomas Jefferson and Albert Einstein. They were considered “Renaissance characters” of their times. They had a variety of interests and far-ranging expertise. Really, they were just life-long students who didn’t accept the adage that they could only excel in a single field. They had the drive to let their curiosity be their guide, and we would do well to follow their lead – now more than ever. 
career, friendship, future, job

Getting What You Can From What You’ve Got

Christa Avampato

My friend, Lon, sent me an article from the Financial Times last week regarding employee satisfaction. For most of us, we can forget it for the near-term. Either we’re being let go or our friends are. Either we’re dumping all of our work on the people left standing at our companies or we’re the ones left standing doing the work of three other people. It doesn’t feel good to be on either end of this stick. There aren’t any winners in the job satisfaction game these days. 


So what are we to do? Hide under our desks or under our beds and wait for sunnier skies? It’s tempting but I wouldn’t recommend that. If you have your job, and even if you hate, there’s a way to make the best of what you’ve got. My friend, Kelly, came in to town recently and I was talking to her about this subject. No matter how nutsy her job gets, she always has a positive perspective. It’s a little sickening actually. She was my friend in graduate school who could listen to the most obnoxious student go on and on about nothing and be searching for what she could learn while the rest of us were banging our heads against the wall out of frustration. 

How does she do that?? How does she always see the best in her job situation, even though her company, and every company for that matter, is going through tough times? This isn’t the end game for her and she knows that. Her real passion is education, but she wanted big company experience first so she could bring something to the education party that would be beneficial. Consequently, she takes in all of this good learning she has all around her, the good, the bad, and the ugly, and is able to distance herself emotionally because she knows these crazy times will inform her education career when she’s ready to make that change. Brilliant, huh?

So while having a drink last night with my friend, Linda, I was talking over this POV. I’m 32 now. Where do I want to be when I’m 35 and how about when I’m 40? And if what I’m doing right now isn’t what I want to be doing then, how can I utilize the experience I’m getting now to inform my future? And what other skills can I pick up from where I am right now to help me on my journey? Lord knows there is plenty to do these days at work, not enough people to do it, and plenty of room to take on more if we so desire. Perspective, and the wise advice of good friends, is worth its weight in gold. 
      
books, career, economy, job, management, work

Trust and learning in a time of change

Christa Avampato

“But never forget … our mission is to recognize contraries for what they are: first of all as contraries, but then as opposite poles of a unity.” ~ Herman Hesse


There’s a lot of tension flying around companies at the moment. This holiday shopping season, and the financial results it generates for companies, will lead to some potentially scary decisions in January. If you feel everyone holding their breathe until the new year, you’re not alone. The pressure and fear is immense and wide-spread.


This morning, I read my Daily Good email that highlight a Harvard Business Review article about trust in a time of extreme mistrust, and leading change in a time of change – both incredibly difficult things to do and quite frankly two things that many managers are not good (although they don’t always know that but their team does.) For example, some managers think they’re change agents simply because they question everything. The fine line that separates change agents from managers who only ear what they want to hear is how they ask the question and what their end-goal is. A change agent wants to examine possibilities, dig in to the issue, and examine detail in an effort to fully understand the issue at hand so a collaborative solution can be found. They take a balanced approach. 

Managers who hear only what they want to hear, also ask a lot of questions but ignore any of the details of what they’re asking for. These are the “I don’t care what it takes, just make it happen” managers. They will steamroll over their people, squeeze change out them, and then sit back quite proud of themselves of how they’ve transformed the group. Unfortunately that transformation came at the group’s expense, not to their benefit. And if you have one of these managers, I am very sorry. Truly. I know where you’re coming from and so do most of my friends. You are in a no-win situation because there is no reasoning with that kind of manager. Your leader doesn’t have balance, and without balance that person cannot lead effectively, much less mentor you.  

So what can you do? Reach out, way out, in your organization. Extend the olive branch at every turn, whether the person is in your group or not. Take this time to expand your network – you’ll feel better meeting new people in your organization that may have nothing to do with your job now, but could in the future. You can find solace in partnership, strength in unity. And that solace and unity is what’s going to get you through this economic bust. 

The other thing you can do is focus on the learning, not the bad behavior your fearful manager is exhibiting. Bob, one of my former bosses, gave me this counsel and I think of it all the time. He would say that no matter what happened to him in his career, good or bad, he knew it was all good learning and it made him a better person and a better manager in the end. Take this time to think about how important it is to build trust with the people you work with and for, and go out and exhibit that trust while also relying on your skills and ingenuity that will help you persevere. It’s a tough road, I know, but at this point it may be the only way forward.   

books, career, choices, friendship, future, happiness, relationships

What Now?

Christa Avampato

About a month ago I read Ann Patchett’s book, What Now?. It’s a reproduction of her graduation speech at Sarah Lawrence University, her alma mater. And she talks about crossroads and where you might look when considering your next step. I wonder if she realized how poignant this question would become in the year after the book’s publication. 


In the month since reading the book, I’ve been considering “What Now?” almost daily. It seems that I am at an eternal crossroads in almost every area of my life. As I talk to my friends and my family I realize that many people are doing the same thing. So I thought it might be helpful to detail the way I’m framing up this question to myself in an effort to answer it as effectively as possible. 

Career: My friend, Susan, whom I consider my career guru, is always concerned about the story that our careers are weaving. And this is especially important for us 30-somethings. We have amassed a good deal of experience and expertise and we may be teetering on a taking the plunge into a higher level position a a big company, starting our own company, or making a career switch. How are those pieces weaving together into one cohesive story? When have we been happiest in our careers? What skills are we happiest exercising and what skills do we still want to polish up? These questions help me think about what’s next for me. 

Relationships: A tough one for us single 30-somethings. We’ve likely had a number of relationships at this point. And we’ve gone through the highest of highs and lowest of lows in love. We’ve had our hearts broken, perhaps broken someone else’s heart, walked away, been walked out on. We’ve loved and lost and loved again. Some people think this is the time to find a husband or settle in to be single for a long time to come. I don’t. There’s a calm that has settled in for me around love in the 30’s. Either it works or it doesn’t. And if it doesn’t, I’ve given up the sadness and sulking of my 20’s – it must mean that I had better get back out there because that relationship just wasn’t the right one for me.

Friends: My friend, Amy, and I always talk about how important it is to get energy from our friends rather than have or energy sapped by people. My friend, Kelly, describes it as not wanting to be around people who suck our will to live. A bit dramatic? Sure. Accurate? Definitely. We have just so much time to devote to people in our lives. Make sure that each one enriches your life. It’s not easy to clean out our lives of old friendships that don’t work anymore – for one thing, we may find our lives have more holes than we’d like. But the good news is that if we do that we’ll have more time for the people in our lives who really matter to us, and you’ll be surprised what good fortune finds you when you make room in your life for it to stay awhile.

Happiness: This is the area of my life I work on the most. It effects our health, the foundation for every other area of our lives. It effects those around us. A recent study found that surrounding ourselves with happy people has enormous benefits – physically, emotionally, and spiritually. When I think about what’s next in my life, the greatest consideration I give is a decision’s effect on my happiness. And having that one guiding principle, light’s the way. 
business, career, corporation, job, youth

Is this the end of hierarchy?

Christa Avampato

With the current economy, the only case for hierarchy might be in the military. Have you ever wondered what a Senior Vice President General Manager Grand Pooba Chief of Everyone does? Me too. Who is making up titles this long and complicated? Companies too large to get out of their own way. 


The more I talk to my friends about their jobs, the more I hear the exact same frustrations continuously. “Not able to get anyone “of power” to listen to my ideas.” “Tired of feeling like I don’t count because I’m not a high enough rank.” “Why do 18 people need to approve every small decision we make?” “Why is everything SO SLOW here?”


There are many reasons for this commonality in their frustrations. It could be because many of my friends are on that cusp of being young though with enough years of experience under their belt to make bigger decisions than their titles “allow”. It could be that my friends are much smarter and more worldly than their bosses. It could that they’re all having a bad day – at the same time. 

The real reason I think they’re getting irritated is because the rules of the corporate game have changed and no one told their bosses, or their company CEOs for that matter. Seth Godin talks about industries as ecosystems, meaning they are dynamic. The rules change all the time, meaning corporate cultures need to change all the time. Adjustment, constant adjustment, is the name of the game. What worked for companies 10, 15, 20 years ago won’t work today. This is a brand new world. And it requires an intense curiosity and desire for growth that will keep today’s established companies relevant; without curiosity and growth they will be obsolete in the blink of an eye.

So what can big corporations do? Are they doomed? No – they just need to flatten out, especially at the top. A friend of mine recently attended a corporate training session and the trainer said that whenever they encounter a senior leader they need to look at their feet and let that leader run the whole conversation. I almost got sick. Who wants to work for an organization that not only doesn’t value youth, but does its best to make its young people feel insignificant? If corporations want to hang on to young people, they better learn to how to utilize their energy and ideas, quickly. Flatten out and give everyone at every level a chance to participate!

And for my friends who are frustrated with corporate rigidity? A few suggestions: think about branching out to try a new venture, maybe not for pay, but for peace of mind – for hope of what may pan out down the line. Offer your services to a start-up, or try something new like a language class that could have professional value in the future. It’s also powerful to gather the experience you can from where you are for however long you’re there. We all always have something to learn from whatever situation we’re in. Make sure to capture those learnings and take them with you when it’s time to give yourself a fresh start.      
career, corporation, economy, job

We’re going the wrong way! Who’s driving?

Christa Avampato

My friend, Jamie, was was telling me about a his sister’s job in retail. It’s an industry I’m passionate about and may return to someday. It’s the heart and soul of the 70% of our GDP created by consumer spending. They’re hurting, like so many industries, and in times of trouble companies need the most able navigator at the helm. The trouble, at least with Jamie’s sister’s company, is that everyone is playing a game of Pass-the-buck instead of Survivor. The answers to questions like “Who is our core customer?”, “How are they hurting right now?”, and “With our competencies how can we ease that hurt for them?” are critically important for companies that wish to come out the other side of this latest economic slide, or any economic slide for that matter. 


Jamie drew a metaphor that is so clear in my mind and it perfectly captured the situation with his sister. It’s as if everyone is in the back of the bus, facing the wrong way, and asking where we’re going. No one, no one is actually willing to grab the steering wheel and drive. That driver’s seat is a very dangerous place to be for sure, though sitting in the back, eyes covered, knowing no driver is up there steering is far worse. It’s a choice of the lesser of two evils, with advantages and disadvantages for each action. 

Let’s look at hat’s actually happening for Jamie’s sister – no one’s driving. A crash is practically unavoidable. A runaway car with no driver can only stay on the road for so long. The people in the back may feel that they have a better chance of survival if they hang out and wait for someone else to step up. That’s possible. Though the greater likelihood is that the whole operation goes down while everyone is wringing their hands. And the lead up to the crash is painful and anxiety-inducing. 

An alternative is that someone does take the helm, and the crash happens anyway. It would be a near certainty that the blame and guilt will fall to the driver, and that driver couldn’t hope to survive. But what if that driver can pull it off? At this point, it’s hard to imagine any industry coming out of this recession unscathed. With the right leadership, the wounds could be bumps and bruises instead of lost limbs and massive internal bleeding.

It’s a gamble – there are clear choices that need to be made now by every company. What’s not clear is the best way forward that causes the least number of casualties. Strong leadership that focuses on stakeholder needs now is best able to find a way up, over, or through. At this point, we have to ask ourselves a key question about that bus situation: If we had no intention or desire to drive, or at least take a shift at the wheel, then why did we get on the bus in the first place? It’s foolish and downright dangerous to leave an entire journey up to everyone else. 
books, career, entrepreneurship, job

Ladies Who Launch

Christa Avampato

I am in the midst of reading the book Ladies Who Launch. It’s part guide book, part inspirational story collection for women interested in entrepreneurship. In the uncertain times we’re now in, I’m thinking a lot about diversification. Traditionally, we get a job, we work hard, and pay for life from the salary of that job. In times of recession, which just today economists officially figured out we’re in, there’s a lot of talk about the importance of diversity in our investment portfolios. But what about in the ways we take in money. Isn’t it safer, and perhaps even advantageous, to have multiple sources of income? Companies diversify their products and services. Shouldn’t we, as average earners and consumers, do the same?


This book is about helping women to think about launching as a continuous pursuit. And that launch can revolve around a business idea, a project (personal or professional), a relationship. It draws its strength from encouraging women to get out in the world and stay active. I was a little skeptical at first, though I put my best foot forward and dove into the book after reading so many good reviews. 

After making notes throughout the afternoon on Sunday and considering questions like “What do I want my typical day to look like?” and “What would I do if I had no limitations and boundaries of any kind?”, I noticed that my step was a little lighter today. The things that may have upset me on other days didn’t phase me at all. And I noticed that I was bolder than normal, speaking my mind and sharing my views of even the most staid and traditional ways of doing things. 

There really is magic in thinking about ourselves as the CEO of Me, Inc. To think of our lives in a constant state of launching. Oscar Wilde said, “We are all in the gutter, but some of us are looking at the stars.” While I don’t think of my life as “in the gutter”, I understand his point. We might feel down-trodden by the news of recession, by the political situation around the world, by the violence and sadness that stretches across the news waves these days. This idea of launching, of taking flight, has the ability to lift us up. It empowers us and allows us to retake control of our lives. The very thought of launching allows us to let what ails and pains us to fall away. We begin to look at the opportunities before us rather than the challenges. Or better yet, we suddenly become able to look at the challenges and launch opportunity from them.