Category: career

career, hope, job, Marcus Buckingham, Oprah, work

My Year of Hopefulness – Marcus Buckingham Workshop Session 2: Where Are You Now?

Christa Avampato

A few weeks after we went through the introductory session of Marcus Buckingham’s on-line workshop, I finally sat down to go through session 2. Why such a gap right? Schedules, yes, but there was a larger reason to. Fear – fear of finding and discovering something new and different. Fear of change. 


Sometimes it’s easier, at least in the near-term, to bury our heads in the sand and pretend everything’s fine. That no improvements can or should be made. Change is painful, though it’s so necessary in the long-run. Progress requires giving up the familiar and that brings with it a certain amount of anxiety. No time for dallying now – we had to jump in and get on with it. Change is coming so we might as well greet it politely at the front door rather than waiting for it to huff and puff and blow our house down. 

Session 2: Most people believe that when we consider our performance in life that we will become better people if we focus on improving our weaknesses. Marcus has a fundamentally different view. His advice is to build on our strengths and manage around our weaknesses. A meager 12% of people spend the majority of their day playing to their strengths. He’s willing to give you from 8am – 11am, 25% of your day to play to things we aren’t good at. And then the rest of the day must be spent on strengths.

In our society, we believe that if we study and learn about negatives, we will glean some miraculous insight into the positives. We study disease to learn about health, depression to learn about happiness and joy. There have 40,000 studies done on the topic of depression and only 400 on joy. The equation and our focus on weakness and negativity is sadly and badly tipped in the wrong direction. “You study “bad” and invert it, you don’t get “good”. You get “not bad.” And “not bad” is not good enough. It won’t give us energy. It won’t make all our hard work worthwhile. And it certainly won’t make us happy. 

There are a lot of people out there right now who hate their jobs. Even though they’re grateful for the income with all the layoffs going on, they hate what they do. And that’s the key. The three questions to ask ourselves when examining our jobs are:

1.) Why is this job important to me?
2.) Who am I going to be working with?
3.) What am I actually going to be doing?

When the “what” goes wrong, it effects the “who” and the “why”. So in these times when we may be looking for a new job, the question to ask is the “what” question.  To help answer that, it’s best to take a look at what invigorates us and what drains us, and then go for what invigorates us.
business, career, mentor, social media, technology, Twitter

My Year of Hopefulness – Shementor.com

Christa Avampato

The wonders of Twitter – the connections I’ve made on there never cease to amaze me. If you’re not using it, hop to it – the conversation that is happening out there is invigorating and worthwhile. My latest good luck on the site was meeting an incredible woman, Phyllis, who runs a company called Shementor. 


In this economy, I have been feeling badly about my career – its security, my heavy school loan debt, future prospects for new opportunities. It seems that everywhere we look we see doom and gloom. Enter Phyllis – a bright, vibrant personality who is about building women up and giving them hope. We’ve been messaging via Twitter for a few months, following each other’s tweets, and just today I finally took a look at her website. I have been missing out BIG TIME!

Recently named as one of the 101 Women Bloggers to Watch, Fall 2008 WE Magazine, Phyllis’s mission is to build a community through her website to support and strengthen women managers and women who aspire to be managers. Here are some of the great assets available on the site: a free e-course, read her blog posts, executive coaching, and her frequent posts on Twitter.   

This is a call to action for every woman in business out there, employed or not, manager or not, satisfied with their career or not: we all have important things to learn from Shementor that will improve not only our careers but our lives as well. 
career, corporation, hope, integrity, job, work

My Year of Hopefulness – Don’t Be Less

Christa Avampato

Just when I thought life at work couldn’t get much worse for my friend, John. Goodness….I couldn’t make this up. I don’t think the best fiction writer on the planet could make up the following story. My thanks to John for allowing me to share his experience with this blog’s readers:


On Thursday morning, John woke up at an ungodly hour to catch a flight for an all-day business meeting. He arrived back to the airport later that evening with his boss and found that their flight was delayed 3 hours. His boss thought she’d take the time to provide him with some feedback on his performance. Here’s the abbreviated laundry list that she expounded upon for 1.5 hours:

Too motivated
Communicates too well too often (Her quote to him, “Jesus, I’m not your texting buddy.” My advice to her – then stop replying for one thing, and don’t complain when you’re in the dark on details, which is true just about every day.)
Has too good a relationship with senior management (a.k.a., “I feel threatened that people like you so be less likable)
Too ambitious
Takes too much responsibility and ownership for work
Too collaborative with people outside of department

Ouch – I don’t even know where to begin on how pathetic and foolish this feedback is. Essentially John is supposed to be less of a person than he is because it makes others uncomfortable to be in the presence of someone who is talented and hardworking. This is gross – I’m so furious by these comments that I can barely speak. 

Being a pro, or numb from exhaustion, John took the entire conversation in stride and stood his ground, politely. His only response: “This is so odd. No other company that I have ever worked for, or even heard of,  tells its people to be less collaborative and less motivated.” And that’s it. He let it lie. Didn’t agree, didn’t really say much of anything. He was too shocked and confused. 

Here is my advice to John and anyone else in this situation: you are NOT to compromise your integrity. Ever. For any reason. You are not to be less of a person to make others feel better about themselves. Their laziness and lack of motivation is their problem, not yours, so don’t take it on, politics and “business as usual” be damned. Your job is to shine as brightly as you can and add value to the people and the environment around you. That is your only obligation, ever. Smile, hold your head up and be proud of yourself. And write down all the things you are and are not. Keep the list handy and refer to it often. 

If President Obama has taught us anything it is that the time for change has come. Throw off the yolk of being what to do when by people who want you feel less empowered so they can feel more powerful. The feudal system died out centuries ago and there is no chance of resurrection. This is the time of the individual, and don’t let anyone tell you differently. 
career, friendship, hope, relationships, work

My Year of Hopefulness – True Colors

Christa Avampato

Disappointment of any kind is difficult. If we have believed in, or loved, or respected, or trusted someone who then does something to betray our belief, love, respect or trust, it is hard to find any bright side to the situation. We may feel like we are bad judges of character, too naive, too trusting. 


There is a bright side though. There always is – it often just takes more work and effort and faith to find it when we’re in darkness. What if we never knew what another person was really like, good or bad? What if we never trusted someone enough, never trusted ourselves enough to get close to people and learn what they really stand for, how they really think and feel? It would be a lonely life. 

The trade-off for not feeling lonely and being close to others is that on occasion, some of those people, a small minority of them, will fail us. Some people that we think well of will let us down. And some times in a few very rare instances, that connection to that trusted person will be irreparable. This price is worth it though when we look around at all the people we have trusted and loved and can appreciate how full and rich our lives are as a result of those people.

And there is one additional bright side to betrayal as well: it opens the way for us to make room for others who will come into our lives some time down the road. I think of it as clearing out the cobwebs, getting my priorities back in line. We no longer need to invest in someone who disappointed us – we can just let them go.

I was talking this through with my friend, John, who has a less-than-satisfying job. He realized just today that a boss he has been slaving away for has hung him and his team out to dry to the company’s leadership. And what’s worse: his boss is proud of this. I guess he feels more powerful for having done so. John feels terrible though the good thing that he discovered is that he knows who his boss really is now. He had been staying at this company because he felt a sense of obligation to this boss; now he is free from that obligation. It’s a hard truth to face down, though clearly necessary. 

My mom has a great saying that she picked up from my grandmother and I am reminded of it every time I hear bad things happen to good people like John. My mom and grandmother say, “God writes straight through crooked lines.” Even if you don’t believe in God, the sentiment holds. Things happen in our world to send us on one course or another. Our lives flex and change. Joy is found when we can smile through that flex and change and be grateful for the the truth, even if that truth is painful. Joy’s not easy though it is always attainable as long as we can find reason and something to learn in every situation. 
career, entrepreneurship, hope, social entrepreneurship

My Year of Hopefulness – How Can I Best Serve

Christa Avampato

“How can I best serve?” It’s a question that a lot of people are asking on Inauguration Eve. The whole nation is looking up, wondering what is possible, and how they can make what’s possible not only probable but certain. I hope they continue to ask that question long after January 20, 2009 passes, and more importantly I hope we will all take action. I’m hopeful that people all around the country are not only making a pledge, but also recording and sharing their pledge publicly to hold themselves accountable for fulfilling it. To see what celebrities are pledging to do – and the range is surprisingly large with some promising to reduce their use of plastic and others promising to volunteer in their communities on a weekly basis – visit http://www.myspace.com/presidentialpledge  


For my pledge, I am publicly admitting for the first time that it is my wish to open a design firm that creates products to improve the lives of those in the developing world. I am inspired by the work of organizations like The Full Belly Project and One World Health who took skills from their lives in the private sector and used them to help other people improve their own lives. This year I will spend time devoted to learning more about this field, traveling, and serving in my community. 

I thought I needed to go back to school to learn about this new field and my friend, Richard, told me he thought I could learn more by just getting out there and doing it. Today, I dropped 8 letters into the mail, addressed to social entrepreneurs whom I admire, and asked them if they’d be willing to have me visit them and talk to them about their organizations. These letters were also Richard’s idea. So we will see what comes of them. 

This time in our history is about knowing who we are, hat we stand for, and where we can have the greatest, most meaningful impact. My best self doesn’t live in a grey cubicle at a large corporation churning out product for the wealthiest 10% of the world population, a population I have little interest in developing product for. Someone has to do this job, and I’m grateful for the opportunity, though in the long-run it’s not for me. I’ve been feeling badly about this realization in the past few weeks and I have been more than a little angry with myself for it – maybe I’m too difficult, maybe I’m too contrarian, perhaps I lack commitment, or maybe I’m just too stubborn and egotistical to work for someone else. 

And then I read an article about David Kelley, the founder of IDEO and the Standford d.school, and the same day came across another story about Danny Meyer, the restaurateur. Both of these men realized that after a while they didn’t fit the corporate mold so they struck out on their own. David Kelley’s exact quote is, “I had an intuition I couldn’t survive corporate America. I hated the hierarchy and just wanted to work with my friends.” After reading that, I stopped feeling so badly about my latest realization regarding my career and my personality. With David Kelley and Danny Meyer, along with countless other entrepreneurs, I am in good company. 

This whole journey we take in our careers is to learn how we can best serve, how we can make the most significant impact, how we can make this world better for us having been here. I realize that I can’t start my own business tomorrow, and maybe I can’t even start it next year given the tough economy, but I can begin to move toward it, small step by small step. I can be conscious of making choices and decisions that support this long-term goal and am grateful that I do have a job now that helps me afford to live while also providing me time to work on my future career. So while I’ve been lamenting the fact that I don’t yet work for myself, I recognize that this is all part of a larger plan. 
career, fear, hope, theatre, work

My Year of Hopefulness – Stage Fright

Christa Avampato

Today, the theatre group joined, Temporary Shakespeare Company, had its first performance. We did a reading of Comedy of Errors for corporate employees at my company. All morning, I was reminded of how it felt to be on stage and why I didn’t pursue that avenue. I have horrible, horrible stage fright. Always. Without fail. 


Today, the stakes were even higher because I played a sorceress in front of people I work with, obviously in a very different capacity. Somehow, standing on that stage with all these other people taking the same risk made my stage fright dissipate. I didn’t shake, I didn’t feel sick to my stomach. We jumped off the cliff together. And the audience, our co-workers, caught us. 

And maybe that’s all it takes to make us let go of our fear, whether on stage or off: a group of people willing to let go of their fear, too.
career, hope, job, personality, work

My Year of Hopefulness – Change of Behavior

Christa Avampato

In my quest to cultivate more hope for myself and for others, I have recognized that there will be set-backs and that those set-backs will create opportunities for learning and reflecting. I had one of those moments today. Or rather, a friend of mine relayed a story to me that set my hope back a bit. 


John, my graphic design friend, deals with a tough work situation. Right before Christmas, he was really in dire straights. He was very discouraged by an abusive and unappreciative boss, and given the economy his prospects for leaving are bleak. To his surprise when he returned after the holiday break, his boss was different. Kinder, more appreciative, more team-oriented. For a week and a half. And today his boss flipped the switch. 

For a week and half, John was more hopeful about his job. Maybe things would be looking up for him and his team. And then it all unraveled and John felt like it was December 18, 2008 all over again. 

The lesson here is that no behavior change, positive, negative, or indifferent, is immediate. No one comes back to any situation with a completely new attitude. Behavioral changes take time and patience and practice. In all likelihood, John’s boss’s behavior is not going to change overnight, or over Christmas for that matter. I only had one piece of advice for him: take the long view. 

For him, this is a stable job in a tough economy and it’s a good resume and portfolio-builder. This tough time will pass and we will be better people for persevering. At least that’s what I tell myself – it’s what I have to tell myself. Sometimes hope, unbridled, unreasonable, unreliable hope, can be the only thing we have. And sometimes, that’s enough. It has to be enough because it’s all we’ve got.  
career, comedy, holiday, office space, television

Holiday card mishap

Christa Avampato

This story is just too good to keep to myself. I debated about whether or not to tell it in a public forum but I just can’t resist. My friend, Jane, had me laugh so hard today that my eyes were tearing over. My stomach was aching. 


She has a boss who’s a bit of an exhibitionist. For example, when they needed to use some photography for a new product her company was launching, he used a photo of himself. In a muscle shirt. And the presentation was being sent to perspective clients.

So with this year’s holiday cards, he got a little creative. Most people get a family photo where everyone’s smiling, the dog seated on the couch, etc. Not this guy. He took a trip to Bali this past summer and thought he’d like to showcase that. Now, a normal person would choose a picture of the sunset, the ocean, maybe even a picture of himself sipping a tropical looking drink. 

Jane’s boss decided to have someone take a photo of him in a black speedo (what Jane describes as an ill-fitting banana hammock) and used that for his holiday card. Yep – sent it to family, friends, co-workers, business contacts. I was floored. Talk about lack of judgement!

Now the card is all the talk about the office. People crowding in corners, at the copier, at the water cooler. Some are laughing, some are appalled, all have lost respect for him. Even clients are commenting on the card. It sounds like a stunt that Steve Carell would pull on The Office. (I’m thinking of sending the idea in to NBC.) Would anyone in their right mind seriously do that? Well, you know what they say – in all good comedy, there’s a little bit of truth.     
career, entrepreneurship

My Year of Hopefulness – Place a Bet. On You.

Christa Avampato

I love Donnie Deutsch. He is a fellow Penn alum and follow his advice closely. I don’t think he has a magic formula, a crystal ball to predict winner ideas. I love him because he’s an optimist. He believes whole-heartedly that you have to go for it. Do you have an idea and are you excited about getting it off the ground? Great – go for it. There will be people who will say that your idea will never work, it’s been tried before, and tat you’re wasting your time. Go for it!


And now is the time. You can no longer stake your career on big, inflexible institutions. The only one you can depend on is you. Suppliers are cheap. Manufacturers are cheap. And the public is hungry for new, interesting ideas that make their lives easier. He’s just written a book based on his very popular TV show on CNBC, The Big Idea. It will knock your socks off with inspiration, something we could all use a little more of.

Here is the link for his recent segment on the Today Show:  http://today.msnbc.msn.com/id/26184891/vp/28538920#28538920. 
career, economy, entrepreneurship, hope, Obama, work

Dreamers and Doers

Christa Avampato

Big companies are announcing layoffs right and left, and those who do keep their jobs are being asked to do evermore work without any pay increase, bonus, or title promotion. We have felt very secure at big companies because in large part they have taken good care of their people and rewarded loyalty. With this latest downturn, we are seeing people with 10+ years of service turned out, replaced by younger and less expensive employees. The game has changed.


Here is the reason for hope in all of this economic mess. Maybe, finally, people will begin working very hard for themselves and not for these large companies. Perhaps we will begin to place more trust and faith in ourselves than we do in these behemoth organizations. One observation my former boss, Bob, made about a year ago is that the difference between generations these days is that young people, by and large, will bet on themselves rather than bet on a corporation to make their careers. 

In today’s New York Times there is an article entitled “Dreamers and Doers” that discusses entrepreneurship programs and classes on college campuses. They have experienced double digit growth in the past few years, and some colleges like Babson have become known for their entrepreneurship programs.

It is my greatest wish for the economy of 2009 that all of this corporate downsizing sparks a surge in entrepreneurship and innovation by small companies. Will giant corporations that have long dominated the business landscape go the way of the dinosaurs? Maybe. Think of all the talented, capable, well-educated people that are now being laid off. If they banded together to create something new, leaving behind the saddle of corporate politics and bureaucracy, couldn’t they be more productive? 

Supporting small business may be President Obama’s shortest road to economic recovery, and we would all be better off for it.