care, career, choices, commitment, creativity, decision-making, determination, work

Step 266: Don’t Lower Your Expectations

“The reasonable man adapts himself to the conditions that surround him. The unreasonable man adapts surrounding conditions to himself. Therefore, all progress depends on the unreasonable man.” ~ George Bernard Shaw

When I was in business school, one of my favorite professors revealed his secret for a happy life: low expectations. He was kidding, a little laughter to break the mind numbing tension caused by information overload. He lives a life of the highest expectations I’ve ever known. And it is happy one, too.

Today, I had a conversation with someone who told me she was concerned about my expectations. I was explaining that certain areas of product development like mobile and social technologies require agile development – fail fast and don’t make the same mistake twice. Involve end-users in the process. Beat it, bureaucracy. And no, taking a year to develop a new product or service that isn’t even keeping pace with competition is not acceptable.

She tried to counter by saying that without a knowledge management system in place, there isn’t a way to lower run times between product iterations. I said that building a knowledge management system also needs to be done quickly, and it’s incumbent upon every one to create it and contribute to it. I was being unreasonable and displaying my very high expectations, and I would not back down. Her response, “Well your expectations worry me.” My response, “We have to do better.”

Uncomfortable conversation? Yes. Would I take it back and change my behavior? No. Progress requires unreasonable, unrelenting expectations, and the ability to back them up with creativity and a strong work ethic. And I mean to be a person of progress, not a person of simple adaptation to someone else’s standards. I’d rather aim high and be disappointed every day of my life, than strive for and achieve mediocrity.

2 thoughts on “Step 266: Don’t Lower Your Expectations”

  1. I have a hunch that lowering expectations wouldn’t really make one any happier, anyway. Those who lower the bar as an adaptation tactic will probably still find things that don’t meet the threshold, and it’s won’t be very long before they end up in a place no one wants to be. Here’s to being completely unreasonable!

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