Month: May 2009

books, business, social media, technology, Twitter

The Twitter Book by Tim O’Reilly and Sarah Milstein

Christa Avampato

When I read, appropriately enough on Twitter, that Tim O’Reilly and Sarah Milstein had written The Twitter Book, I couldn’t wait to scoop up a copy. Literally. So I sent a message to the book’s Twitter account and asked if I could get an early copy to review. The book is so clear and concise, so necessary to the social media world, that I wondered why on Earth it has taken so long for this kind of book to be written. Tim and Sarah are the perfect people to publish this type of work, both experts in the tool itself and in the art of communication. We’re lucky to have them.

The Twitter Book is appropriate for people who’ve never heard of Twitter, who don’t understand it, who like the concept though aren’t sure how to use it, and for Twitter addicts like me. Whether you’re an individual looking to build your own personal brand on-line, someone who is considering starting a business, or part of a large company, the book is chock full of ideas, resources, and helpful advice.

I recommend getting a copy of this book and using it as a constant reference the same way you’d use any top-rate how-to guide. I also found that it was incredibly helpful to have my computer in front of me so I could actually experiment with the different tips and resources that Tim and Sarah suggest. Within the pages of the book I also found a few other great people to follow on Twitter.

From a personal brand building stand-point, I found dozens of great ideas in The Twitter Book. (For those interested in how The Twitter Book helps business brand building, please see my Business Strategies column on Examiner.com.) Here are three of my favorite ideas to give you a flavor of what awaits you in this book:

1.) Twitter gives you the opportunity have superhuman powers you’ve always wanted: you can read people’s minds and overhear conversations as if you’re a fly on the wall.

2.) The art of brevity and timing is priceless. Highest traffic days are Tuesday, Wednesday, and Thursday, business hours in EST. That’s when the most links, ideas, and thoughts get replies (direct messages – dms – or @ messages) and passed around (“re-tweeted”). People need to see your message (“tweet”) within 5 minutes of you posting it or they likely won’t see it at all. And make it concise and interesting because you’ve only got 140 characters to get your point across.

3.) Jargon explained. I hate to be in acronym city. I think a lot of people use acronyms and catch-phrases to make themselves seem better informed than anyone else around. It annoys me. Twitter is no exception. A lot of people scratch their heads when they hear words like “tweet”, “tweeple”, and “tweetup”. I don’t blame them. I did the same thing and for a long while the jargon scared me off. I belonged to Twitter for a year and was mostly inactive before I figured out why it mattered and how it could be useful to me. The most valuable reason to pick up The Twitter Book is to have experts Tim and Sarah explain the jargon in very straight-forward terms, and then show you how the tool can be a very powerful part of your overall brand-building toolkit.

Before Tim and Sarah even get the discussion going in the book, they ask for suggestions to improve and enhance the content. The book has given me a lot of great ideas and I want to return the favor to them with a few ideas to consider for the next edition.

1.) For people brand new to Twitter, a glossary of terms would be very helpful.
2.) A set of easy to reference lists in the appendix would be handy. Common mistakes to avoid on Twitter, top companies using Twitter effectively, etc.
3.) An expanded section on how non-profits can use Twitter. It is briefly touched on in the book and I’d love to learn more from Tim and Sarah on new ideas that are particular to nonprofits that would help organizations increase awareness through Twitter.
4.) A resource directory, divided up into sections, in the appendix would be handy. For example, a list of third party programs, resources to help trim messages that are over 140 characters, etc.

An easy and endlessly helpful resource, The Twitter Book will accelerate the growth and power of Twitter. Generous and honest, Tim and Sarah skillfully help their readers take part in the conversation. The Twitter Book will be available in hard copy on May 26, 2009.
It is available in e-book format now at: http://oreilly.com/catalog/9780596802813/

courage, death, family, health, loss

My Year of Hopefulness – Bearing defeat without losing heart

Christa Avampato

“The greatest test of courage on the earth is to bear defeat without losing heart.” – R. G. Ingersoll

I read this quote last week on Twitter (http://www.twitter.com/tamow) and knew I wanted to blog about it though couldn’t decide on how to steer this post. This morning I sadly realized how critical it is for us to have courage. I am beginning to think that it might be the most vital skill we can develop and cultivate.

My mom let me know that my Great Aunt Lorraine passed away this morning. In her mid-80’s, she lived a largely healthy and incredible happy life, one that my grandmother would define as “good, clean living”. Honest, hard working, and loving, my Aunt Lorraine was thoughtful and generous, never forgetting a birthday or anniversary. I will miss her. She went through several bouts of cancer and chemotherapy eventually got the best of her.

She passed away from a from condition called MDS, a chemotherapy-induced form of leukemia. Chemotherapy is a poison, and the hope is that in targeted doses it will kill the cancer before killing the person being treated. Chemotherapy gave my Aunt Lorraine extra years that she would not have had otherwise, though I always find it discouraging to hear that science has failed us in some way. When she was first diagnosed, I was angry with her doctors. No wonder some people refuse treatment all together. Who wants those toxic substances floating around their bodies to cause unspeakable pain and suffering later on?

The art of medicine, and those who seek treatment through it, are engaging in a constantly morphing, emerging field. When someone is lost because science couldn’t save them, there is cause to feel defeated and disappointed by doctors, the very heroes who are supposed to literally save us. The truth is that we can’t give up on medicine, on the process of trial and error, on the development of new processes and treatments. Without taking these risks, advancement isn’t possible. And advancements let my family have my Aunt Lorraine for as long as we did, in relatively good health. She had great courage to continue fighting cancer and she never lost heart. Her doctors pushed forward doing the best they could to give her more time. They had great courage, too.

My Aunt Lorraine’s passing is also a reminder that our time here is short and precious. The times we’re living in are testing us to the nth degree, and many are walking around disillusioned and disappointed, in themselves, in the failings of their government and financial system, in their companies. I understand that feeling, and on occasion I share it.

Many times in our lives, we will have to bear defeat, learn from it, get up, and keep going. With hope of better days, it’s a little easier to keep going. As I’ve said before, hope isn’t a strategy for success. It’s a tool to make the journey easier, and it makes courage more attainable. My Aunt Lorraine had hope that the chemotherapy treatments she endured would help her live longer. And she was right. I am inspired by her ability to look defeat in the eye and hang on to her heart, her family. We must all do the same – the alternative is not an option if we intend to live as well and as long as she did.

career, change, experience, family, friendship, love, relationships, travel
Christa Avampato

“Man can touch more than he can grasp.” ~ Gabriel Marcel

We have a very short time on this planet. While we might think that 80 or 90 years sounds like such a long time, in reality it is the bat of an eye when considering the length of history. In our lifetimes, we’ll see and take part in many different experiences with many different people in many different places. And while we might have the instinct to take part in any and every way that we can, we just can’t. We have to choose where and how and on whom to spend our time and energy.

Where will we have the most impact? Where will we find the most joy? Do we care about life-long learning or is it connection with others that is most important to us? These types of questions are critical for us to consider and answer when we think about what we’d like to do with our time here.

There are millions of ways for us to make a difference – there are so many places, people, and things that will somehow enter our lives. The only question we really have to answer is, “which experiences we will witness and let pass and which are the ones that are we will hang onto for longer than a moment?”

business, environment, nature

My Year of Hopefulness – What Honeybees Teach Us About Business

Christa Avampato

In this current economy, the key is flexibility. Easier said than done, so I have gone looking for examples of successful work flexibility beyond the borders of business school books and analyst reports. My favorite find so far was in today’s New York Times in the Opinion column “The Wild Side” about evolutionary biology. The guest columnist, Leon Kreitzman, wrote “Let’s Hear it for the Bees”, about the remarkable career example that honeybees set for us.

The whole article is a fascinating read. Here are the key points I found most relative to business:

1.) Do the work that needs to be done. Honeybees have an amazing sense to know when a task needs attendance and when a task would be wasted effort. Their sense of efficiency and innate to ability to always make themselves useful is enviable.

2.) Different stages of life call for different types of work. While very young, honeybees care for eggs while older honeybees with be charged to forage for nectar and pollen. And if need be, they’ll flip back to tasks they have done before. It’s a good lesson in gathering knowledge from the ground up so that it can be called upon when necessary. They don’t get stuck seeing themselves in specific roles. Their jobs evolve as they gain experience.

3.) Communication and generosity are keys to a healthy hive. Honeybees are in constant communication with one another. Foragers let each other know where they’ve found strong supplies of nectar and pollen. They assist one another in a way that brings the saying “many hands make light work” to life. They don’t build fiefdoms or silos – they work for the benefit of the hive as a whole.

4.) Awareness of our surroundings and external circumstances inform the actions of our lives. Foraging bees only visit flowers when nectar and pollen counts are at their highest. They do this by synchronizing their internal clocks with a daily floral rhythms of flowers they’ve visited. This assures that their trips to the flowers are as beneficial as possible, and that they spend other times of their day on more useful activities.

We spend a lot of time buried in paper work at our desks. There is currently a lack of inspiration around the gray cubicles of America. I’ve been finding that I garner the most motivation by looking outside of business, into areas like science, health, and art. There are teachers and sources of education all around us if only we take the time to look and appreciate the knowledge they have to offer.

The above photo was taken by Kathy Keatley Garvey, University of California, Davis Department of Entomology