education, Penn

Philadelphia

“I quit being afraid when my first venture failed and the sky didn’t fall down.” ~Allen H. Nehart


On my way to DC yesterday, my train rolled past Penn, my undergrad alma mater. We had a little engine trouble so we were stuck at 30th Street Station for about 15 minutes. Penn is right there, just over the bridge. I began to tear up as I looked at those buildings that were so familiar to me, or at least used to be. I was surprised by this response. It stirred up some emotions that I hadn’t thought about in a very long time.

I learned some hard lessons at Penn. I had my heart broken, really broken, for the first time. I began to get over the loss of my dad and all of the fallout that affected my family thereafter. I learned about failing. My first quarter I got 2 A’s – Ancient Rome and a German Studies call titled “The Third Reich”, and I got 2 C’s – Calculus and Physics. Problem was I was in the engineering school, not a liberal arts major. (That changed after year one and I graduated with a double major in economics and history and a minor in psychology.)

At my first orientation meeting the very first cute college guy I ever met asked me, “Are you a Ben Franklin scholar?” And I replied, “I’m not sure. How would I know?” He walked away. I learned about hierarchy and for the first time was exposed to a type of class system. Among a lot of “haves”, I was a “have not”.

And for the first time I had people all around me of different races, ethnicities, religions, and socioeconomic levels. These people around me had traveled all over the world while I’d never left the area of the eastern seaboard between Connecticut and Washington D.C. They spoke multiple languages, fluently. They had the best of everything, always. I was a fish out of water. 

I grew up in a very small town that was about 95% white, Italian Catholics who mostly got by paycheck to paycheck, and a few with a bit more than that. Most of the town was covered with farms and grassy areas. I could count the number of stretches of sidewalk on one hand, and the number of traffic lights on the other hand. We often left our front door unlocked. I spent the majority of my childhood, save for school and my after-school jobs, outside. I was an athlete, a musician, and graduated top of my class. I was a star and I knew it.

At Penn, for the first time in my life I learned to live in a place that has more cement and blacktop than grass. My freshman dorm had bars on the windows. I lived in a community that had homelessness and where some sort of violence was a daily occurrence. I had food that was Indian and Ethiopian. I was not the top of my class – actually, I wasn’t even close. I was in the bottom quartile for sure. And I was smart, very smart. It’s just that everyone around me was much smarter, and I learned to study, very hard, all the time. I learned about striving to be the best, and not reaching that goal. So I learned to live with disappointment. I learned about failing, and getting up, and trying again, and failing again, and so on. In truth, I spent most of my college years lost. 

At Highland High School, there was a lot of coddling. In my entire hometown there was a lot of coddling. At Penn, you had to make your own way. No one was holding your hand. There was no lifeline; there was no hope of finding a lifeline no matter how hard you looked. I always felt like the subtitle of the school should be, “You’re on your own, kid.” I was scared. 

But I also found a lot of strength here. I found that I could get through anything. Even if I didn’t do that well on an exam or a paper, no matter how tired I was, the sun came up the next day. The world soldiered on, and would continue to do so with or without me. The parade was going to keep going, and if I wanted to play a part in it, I needed to get out there and keep up. Or else go home. And I couldn’t go home; I wouldn’t go home, so I joined the parade.

I discovered theatre and the true art of collective creativity while at Penn. I learned about being open to the world and what it, and everyone in it, had to teach me. I learned about getting new dreams when the ones I held to for so long weren’t coming true. I learned how to improvise and began to learn how to express who I was and what I was about in a sincere, articulate way, sans whining. I learned that while the world may be tough, I could be tougher, without losing my sense of empathy and sensitivity. And I learned that community is not thrust upon you or gifted to you; you have to create it everyday. I learned to question everything regardless of the source and the supporting chorus behind it. I learned to care for and search for the truth in everything. 

Most importantly I began to learn how to curate and build narrative. The seeds of my writing life were planted at Penn, even though it would take a decade before they truly began to grow. I got a hefty dose of tough love there, and though I didn’t know it at the time, it was exactly what I needed. At Penn, I grew up.

On my graduation day, my friend, Derek, gave me a quote in a frame that perfectly summed up Penn for me. “Years from now, you’ll come back and hang a plaque. This is where Christa began being what she can.” When Sondheim wrote that in Merrily We Roll Along he of course didn’t have me in mind. Derek added my name in there. But the sentiment holds true. There’s no plaque Penn yet, but in those halls and on those grounds I did begin to be what I have become, and will continue to become. I learned about how a life evolves and changes and grows, and for these hard won lessons, I am eternally grateful.

apple, business, Mac, Steve Jobs, technology

What is Apple Without Steve Jobs?

I’m a little bit disturbed this afternoon. My boss sent me an article from today’s Fortune Magazine regarding the fate of Apple should Steve Jobs be hit by a bus. There are a myriad of comments flying around on-line about who would be best suited to take the reigns. And then I flipped through the candidates. I was surprised, no shocked, that one glaringly obvious problem with the article was never addressed. Every single one of the *11* possible replacements for Jobs is a white male, and 10 of those are middle-aged. (Jonathan Ives appears to be the one young face in the crowd). Out of 11 hopefuls, not a single woman, nor a single racial minority, and only 1 person who isn’t half way through his working life? How can this be? If that’s truly the case then I think Apple indeed has something to worry about.

And I’m not trying to stand up for some kind of quota system. I’m not even talking about what’s “fair” or “socially just”. I’m concerned that with Apple’s lack of diversity at the top, they are short-changing their future. And they’re putting their “cool factor” at risk. Who’s their biggest growth market? Hasn’t the success of Silicon Valley been driven by diversity of experience and thought, by people who “dared to be different”? If anything, that line-up looks like every other corporate board room of a company that’s struggling to get by in this crazy economy.

Before Jobs decides to exit, I hope he’ll take some time and really look at his A players, and then do something to build up those who don’t fit the same-old traditional brand of American CEOs. I hope he’ll be thoughtful about the experience of women as his team members and as his customers. I hope he’ll consider how a range of ethnicities interact with and utilize technology. And for goodness sake, I hope he bets on youth. His legacy depends on it.
Africa, education, media, science, technology, TED

Searching for the Next Einstein

There is a profound belief in the West that if we throw enough money at a problem, the problem will ultimately go away. I’m not sure how or when or by whom this misconception was started. I do know it runs deep in this country, and recent world events have shown its fragility.

I read extensively about Africa and the circumstances that many of the nations on that continent are facing politically, economically, and socially. Recently I heard an NPR story covering integrated schools in South Africa where students don’t feel safe because of ever-rising racial tensions. In the New York Times I’ve been following the campaign of Morgan Tsvangirai, the man who dared to challenge President Mugabe, and then dropped out due to the threat of violence. Yesterday I was reading a story in Sierra Magazine about Ethiopia’s optimism, a story chronicling the long-overdue arrival of contraceptives that are allowing women and girls to take more control of their lives.

The one topic I don’t hear much about in relation to Africa is science. Yes, in a roundabout way the topic is addressed via food shortages or medical relief work. Science education isn’t touched. With great excitement I learned about a program initially sponsored through TED, NextEinstein. Neil Turok, a brilliant cosmologist and education advocate, was honored with the TED Prize, and thus was able to use TED’s incredible network to announce his one wish for the world and receive support to bring that wish to life. “My wish is that you help us unlock and nurture scientific talent across Africa, so that within our lifetimes we are celebrating an African Einstein.” Essentially he is saying that Africa must solve Africa’s problems if those solutions are to have longevity.

In 2003, Turok, who was born in South Africa, founded the African Institute for Mathematical Sciences in Muizenberg, a postgraduate educational center supporting the development of mathematics and science across the African continent. The website http://www.nexteinstein.org/ was just launched about a month ago and the movement is looking for help in the form of donations, media talent, creative business consultants, educators, and infrastructure.

This effort is about helping entire nations lift themselves up and propel themselves forward. African nations have been down-trodden for too long, dependent on aid that is always too slow to arrive and never substantial enough. Neil Turok is building a program for Africans to help other Africans. There is more to those nations than disease and war and social ills, contrary to so much of what our national media covers. It is a continent rich with possibility and talent and heritage. Now the question is how to mine that potential so that the outcome is even more elaborate than Turok’s dream. To lend a hand, visit the TED Prize website.

business, Business Week, Jon Fine, media, news

Daylife: a guide to today’s news

Jon Fine’s article in this week’s issue of Business Week discusses a new news provider, Daylife. As a devoted fan of the news and someone who believes that the plethora of new media channels can help to reinvent traditional media, I am intrigued by Daylife’s business model. 


Daylife is a news aggregator that splits revenue with news sources based on the link and not on the destination page. Big deal – I can just set up a bunch of Google alerts on topics that interest me and get a nice stack of emails with daily news stories and blog posts on the subject, right? Yes, I could do that. Or, I can just set up Google reader and collect my information that way. Yep, that’s an option. 


Here’s the trouble: I love Google, but its alert search is far from all-encompassing and it makes no effort to relate one story to another, save for a common keyword. With Daylife, ordinary people like me can build highly-tailored news sites on any topic of interest, or variety of topics,and post them up on my own website. Essentially, I make my own little newspaper, and Daylife scours the enormous world of news on-line to get me the content and package it up for me in a neat format. This customizable feature is set to roll-out some time this summer.   


To be sure, there is tension that exists between traditional media and this constantly morphing world of digital information. Today we get news from a variety of sources as it happens. It has never been easier to be informed on events that happen around the world. And this fact has created a world of complexity and information overload beyond our wildest imagination. While Daylife may not be a quick-fix or even a complete solution, it’s a start toward simplification and efficiency. In this case, even a modest improvement packs a punch.

books

The Host

I have been a fan of Stephenie Meyer’s writing since reading a New York Times story about her almost a year ago. In the post-Harry Potter world, the literary community was looking for the next J.K. Rowling, a writer who would explore the impossible in an effort to inspire us in our current lives. Her visual prose and ability to believably communicate the thoughts of multiple characters fully brings you into the fold of the story the moment you crack open her books.  


My only criticism of The Host is that the book drags a bit from time to time, occasionally repeating the sentiments of her characters that we have long since grasped. For example, Wanderer, one of the main characters, struggles with anger issues in the beginning of the book and we are reminded of this difficulty a few too many times. Eliminating some of these redundancies would have tightened the text, allowing the story to gain more speed. Beyond that, the story is compelling and their is a constant underlying sense of urgency that keeps readers flipping the pages.  

Meyer is a sci-fi writer for fans of fiction other than sci-fi. I am partial to strong-willed female protagonists and poignant narrative. On both counts, Meyer delivers. Though she writes about fantastical characters and circumstances, she brings a decidedly human quality to every storyline, a skillfully architected irony given the premise of The Host. Through sci-fi characters, she asks us to consider what it means to be human, to follow our strongest emotions, and to constantly seek to understand alternate points-of-view.

You can pick up the book at any major bookstore or through Amazon.
career, economy, education, money, Real Simple, relationships, travel

A framework for getting through tough times, economic or otherwise

With the current state of the economy, every news cast, newspaper, magazine, and radio station has been offering a nightly segment on making our money go further by cutting expenses, shifting our investments, and finding places with bargains. Money experts like Jean Chatzky and Suze Orman are encouraging us to live within or below our means, pay down bad debt, and save, save, save. While a lot of these tips are very helpful, they are just that – suggestions and tips. I haven’t seen a consistent, customizable framework to help us cope with specific, difficult challenges we’re facing on so many fronts. Until yesterday.


I’ve been a loyal subscriber to Real Simple Magazine for several years. I look forward to its arrival each month and it’s one of the few publications I read cover to cover every time. This month, their resident motivator, Gail Blanke, wrote a column entitled “How to Thrive in Tough Times.” I expected another set of high quality tips and hints on personal cost cutting. What I found instead was much more valuable. 


A personal and executive coach, Gail offered exactly the kind of framework I have been looking for when evaluating a challenge and formulating a way to overcome it. A fun five-step process takes us through naming and evaluating the challenge, considering possibilities, and then taking action. 


Step 1 involves naming the problem in a discrete way and then asking, “can we do anything about our situation to quickly make the problem disappear?” If no, proceed to step 2. Gail’s example in the article talks about a family who can’t afford to take vacation this year because of the tough economy. 


Step 2 we consider all of the things we’re missing out on or losing as a result of the problem. This can be an emotional coming to terms so take your time going through this step, face each fear and loss head-on, and then keep going. 


Step 3 now that we have faced what we’re losing, consider a new possibility. This can be the most difficult step because we now have to let go of what we are losing and imagine a new reality. Eventually, the family Gail was working with formulated the big idea of having a vacation at home. 


Step 4 now the fun begins. It’s time for imagining impossible things in the hope that we can make some of them possible. This is a free-for-all brainstorm. No idea is a bad idea in step 3 – get it all out there without considering limitations. This is your license to get completely carried away. The family in Gail’s example came up with ideas like taking Latin dance lessons together, cooking classes, and visiting all of the local museums in town.


Step 5 leads us on the path to reflection. We put the best of the ideas from step 4 into action, and put our best foot forward in making them a reality. No half-hearted efforts here. And then carefully consider how this new found possibility is different and even better than the opportunity we had to miss out on in these tough times. Step 5 will be a work in progress for some time, and it may teach us that while the hard times are tough to initially confront, they end up creating the circumstances for which we are most grateful. 


I hope this framework helps us all consider new realities that we must create in order to move forward, even in the toughest of times. It’s valid for personal matters, as well as professional, and can be used by anyone regardless of circumstances. It has enough structure to serve as a gentle guide and enough flexibility to make it valid in a myriad of situations. It can be used by individuals, families, and companies. Many thanks to Gail and Real Simple for finally offering up a tool that we’ll be able to use for many years to come. 

dating, education, learning, new media, technology

Learning a new language

At the BlogHer Conference, I heard Kerry Miller speak about her inspiration for her blog, PassiveAggressiveNotes.com. She was on a terrible date, explaining the passive aggressive notes her roommates would leave one another on post-its. She joked that she should put them on a blog, and she did, and the rest is history. It’s now become a very popular site with hundreds of people logging in every day. Even a bad date can have a good outcome, even if it’s not the good outcome you were hoping for. 


Which is how I consoled myself last night after a date that might be described as one of the worst dates ever. I rarely dish about dating on this site, though this story had some usefulness eventually. To give you a taste of what transpired – after regaling me with his ability to find a bargain, his side business scalping concert tickets on Ebay, and his knowledge of five French vocabulary words, he then managed to use curse words relating to the human anatomy and phrases like “wow, the youngsters here are enthusiastic.” (We were at a rock concert – note to self, rock concerts are not a good venue for a first date.) The date ended with me getting so sick to my stomach and dizzy from all of the smoking in the audience that I had to go outside, get some fresh air, and in the process dropped my ticket, banning me from re-entry. Thankfully, I had written down his cell phone number so I  sent him a text to let him know I was grabbing a cab home. The Universe saved me by snatching that ticket from my pocket. 


So what good could come out of this night that I wished I had stayed home and watched the Food Network? Two things: I know now that my mother was right – when dating, using the decade rule is best. In general, it’s very hard to romantically relate to someone who is 10 years older or younger than me. There of course are exceptions like Catherine Zeta-Jones and Michael Douglas. But by and large, I believe my mother on this one. The other terrific thing to come out of this unfortunate date is a new on-line tool that my date told me about. It’s the one he’s used to learn his five French words. Don’t hold that against the site. 


www.livemocha.com is a language learning site that doubles as a social network The lessons go at your selected pace, and it’s free. So long as you’re motivated to put in the time, you can build your own classroom across the world to help you learn or re-learn a language, and you can help others in the process. While the language of love was clearly eluding me last night, there’s now renewed hope for brushing up on my Spanish! Que bueno!

simplicity, writer, writing

The hard work of simplicity

I have been working on a few projects that require one simple thing: simplicity. While we crave it, work for it, buy all kinds of books and gadgets that claim to be able to make our lives simple, simplicity often alludes us. Recently, I sat with a team member to craft a memo. She kept adding, and adding, and ADDING to it. Finally I said, “Stop. Turn away from the computer. Tell me what you want to say.” She could articulate her ideas well when speaking to me and the moment she sat at the computer, she hid behind an excess of words.

I found a quote later that day that gets at the very essence of good writing, and solid editing. “The ability to simplify means to eliminate the unnecessary so that the necessary may speak. ~ Hans Hofmann.” And that’s it in a nutshell – that is the motivation of every writer, and every editor, in one succinct sentence. To get to the diamond, you need to polish it, and that means removing the unnecessary layers.

It’s easy to understand why we think simplicity should be simple. It’s not – it’s an art that must be practiced. It can be painful. Simplicity is work. We are complex creatures – emotions, biases, past experience, and a deep need to be understood all stand in our way. The work of an editor is to clear the path. To soothe emotions and biases, while preserving and honoring history and the ability for us to influence and affect one another.

As a quick guide, I do the following four things when I feel simplicity getting away from me:

1.) I audibly articulate the nugget of truth I am trying to convey. And then I write it down verbatim. I start from there. 

2.) I eliminate every word I can without losing the sentiment I want to convey. This can mean many different types of rework: from restructuring a sentence to finding a descriptive word that can speak for a number of smaller words.

3.) I step away from the writing, even just for a few minutes. Sometimes to get out of the hairball in our writing, we have to physically step away from it. 

4.) I only write when I am crystal clear about my motivation for writing, the channel I am writing for (print, blog, brochure, presentation, etc.), and the audience I am trying to reach. This is the framework on which we hang every word.

Wishing you simplicity and good editing, in writing and in life!

Graphic above found at http://www.simpledorm.com/images/simple.gif

art, career, technology, work

Writing with Pencil

During a slow week at work I have been hunting around for projects that add value and help out a colleague who may be drowning. My friend, Kate, needed help drafting planograms, drawings that layout where each type of product goes in a specific area of the store. I got several dozen blank layouts, on paper, and spent the day with a pencil in hand, putting together pieces of the puzzle. 


I got lost in the work, forgetting to eat lunch, not watching the clock. After many long hours in front of my computer, putting pencil to paper was a welcome change. And I considered how long it’s been since I actually scribbled anything of value on paper – aside from my shopping and to-do lists. My life has become decidedly digital. 


This realization gave me great hope. As many gadgets and gizmos and electronics invade our lives, there still is nothing like the feeling, the experience, of working with our hands – whether it’s drawing, painting, sculpting, even gardening and cooking. I was so happy to be disconnected from my computer, to be lost in a world where it was just me, my creativity, and a few guidelines from Kate. That simplicity was comforting, and I felt like it was an honest and useful day of work. What more could I ask for?  

business, career, leader, leadership

What legacy says about leadership

A friend of mine was recently telling me about a company he recently left after a 10-year tenure. He had the privilege to work for the CEO for the last half of his time there, and is still inspired by that CEO’s clarity about the business and his ability to inspire everyone at the company. The CEO recently retired – a move that was a long-time coming. And the company is in turmoil as a result of the leadership vacuum created in the wake of the CEO’s departure. All of the executives are talking about leaving; without the CEO they feel lost.

My friend reveres that CEO as the greatest leader he has ever worked with. “See look what he built – the company can’t survive if he’s gone! That’s the mark of a great leader,” he said to me. I’m not so sure. After my recent conversation, I am left wondering what it says about a leader if their company’s success is driven by their presence. We all want to be wanted, and needed, and all want to feel that special sense that comes with being irreplaceable. Being irreplaceable creates a lot of burden, and ultimately negatively effects the lives of the people who work for that CEO in a profound way.

At the very least, cultivating that idea of being irreplaceable is irresponsible. The truth is that none of us will live forever, no matter how much we exercise, or how well we eat, or how often we monitor our health. And with job switching being so commonplace in today’s economy, on average each of us will change jobs almost 10 times in our lifetime. If a company falls apart due to one person’s departure, it means that leader didn’t create an active succession plan, and maybe the vision he or she inspired was not sustainable, and therefore not successful in the long-term.

I think about my recent trip out to LA to visit with Disney. Walt Disney died in 1967, a very young man, from lung cancer. From the time of his diagnosis, he had a year to live. And so much more he wanted to do. Even as he was building a company on imagination and achieving the impossible, a company that bore his name, he was also building something much more valuable – a company that could live on without him because of the brilliant and creative people he had the foresight to surround himself with. He passed the torch to a very capable group of people, who brought in even more capable people, to allow for continued growth decades later. To me, leaving a legacy that lasts in your absence if the greatest mark of successful leadership.

The photo above can be found at http://darkstar.holtz.com/hct/ee/images/uploads/hk-ceo.jpg