charity, Examiner, gaming, health, healthcare, nonprofit, philanthropy, technology, video games

Hopelab on Examiner.com

I just kicked off my week-long series on Examiner.com of the use of video games in non-traditional gaming markets. First up: Hopelab, a nonprofit that uses video games to help young help fight chronic illnesses and live healthier lives. Check it out at: http://www.examiner.com/x-2901-NY-Business-Strategies-Examiner~y2009m2d1-Hopelab-video-game-takes-on-cancer

Google, Microsoft, technology

Microsoft Could Learn from Google

I’ve been a Microsoft customer for post of my life. Even though I moved over to Mac about a year ago, and have never looked back, I still bought Microsoft Office for Mac. After looking for closely at Google Docs, I am beginning to think that I may never need another Microsoft product, ever. 


Google runs most of my life – email, this blog, my blog reader, almost any internet search I do, and I’m even thinking of switching to T-Mobile so I can get the Google phone. I’ve shied away from Google Docs until recently. I’m not sure why. I guess it was just habit to open up Excel or Word, save to my hard drive, and then back up to my external hard drive. 

I’ve recently signed on with Examiner.com to be one of their business reporters – I’m very excited about the gig and have ideas popping up all the time. It’s one of the nice things about being a writer – everything that happens to you, good, bad, or indifferent, is potential material. Most of the time I’m not home, so having documents on my hard drive isn’t efficient. I have to write down my ideas on some scrap of paper or email them to myself and then type them into my Excel schedule when I get home. Inefficient and a time waster. And I hate wasting time.

Google Docs is the answer – whether I’m at home, at work, or out and about with my mobile, I can log in, type my ideas right into my writing schedule, and be done. (Well, except for the actual writing.) And they’re there for you to connect to, any time, any where. Compatible with windows. You can share the documents with others, if you’d like. And it formats well – very well. I mean why doesn’t Excel automatically align column content with the width of the column? And 99% of the time isn’t the top row a header row? 

Google observed behavior and made a great product to boot that’s easy to use and highly accessible. Microsoft, you have a lot to learn, and Google can teach you.    
business, career, mentor, social media, technology, Twitter

My Year of Hopefulness – Shementor.com

The wonders of Twitter – the connections I’ve made on there never cease to amaze me. If you’re not using it, hop to it – the conversation that is happening out there is invigorating and worthwhile. My latest good luck on the site was meeting an incredible woman, Phyllis, who runs a company called Shementor


In this economy, I have been feeling badly about my career – its security, my heavy school loan debt, future prospects for new opportunities. It seems that everywhere we look we see doom and gloom. Enter Phyllis – a bright, vibrant personality who is about building women up and giving them hope. We’ve been messaging via Twitter for a few months, following each other’s tweets, and just today I finally took a look at her website. I have been missing out BIG TIME!

Recently named as one of the 101 Women Bloggers to Watch, Fall 2008 WE Magazine, Phyllis’s mission is to build a community through her website to support and strengthen women managers and women who aspire to be managers. Here are some of the great assets available on the site: a free e-course, read her blog posts, executive coaching, and her frequent posts on Twitter.   

This is a call to action for every woman in business out there, employed or not, manager or not, satisfied with their career or not: we all have important things to learn from Shementor that will improve not only our careers but our lives as well. 
apple, customer service, technology

More love for Apple

Amidst all of the anxiety around Steve Jobs’ temporary leave from Apple, there is a lot of reason for rejoicing about the company. I gush so much about the company you’d think they were paying me. This latest anecdote is precisely the reason I bought a Mac a year ago. 


I must have placed a bit too much pressure on one of the corners of my laptop. The casing cracked a little – hairline but I noticed it was steadily getting worse. Mind you, this crack was entirely my fault, not Apple’s. I bought the Apple Care Plan that extends my warranty an additional two years. I called Apple, they made an appointment for me at the Fifth Avenue Apple store, and I took my Macbook over there. 

They took my appointment 10 minutes early and sent me on my way in 5 minutes. I had to leave Mac behind to get fixed. I felt like I was leaving my child at the doctor’s office. I returned home and did some email on my old IBM (and by old I mean 3.5 years.) Clunky and clumsy and past its prime, I really missed Mac. I’d be without him for 5-7 days.

Much to my surprise, Mac was ready for pick-up in less than 24 hours. Perfectly repaired. For free. With a smile. Steve Jobs and anyone associated with Apple has many reasons to be proud of this company. I’m a customer for life because Apple is a company that believes in service above all else. Their service and concern for customer delight are head and shoulders above that of any other company. 

I hope Steve Jobs quickly and fully recovers from his recent health issues. In the meantime, he should rest assured that the company will be just fine, left in the capable hands of his team members who take such great care of customers.  
innovation, product development, social media, technology, widget

New York Times Customized Widget

The New York Times just released a beta version of “build your own widget”. It’s a bit simplistic in its current stage, though I imagine they wanted to launch it, see what readers and social media users create, and then make modifications. If only all organizations could take that view of building a prototype, testing it in the market, and then making adjustments without beating themselves up and creating drama for product developers: we’d having many more higher-quality innovations in short-order!


Very easy to use and post, you have only two sets of choices: 1) Select the top articles from a certain section of the paper or use a specific keyword. 2) Choose between 3 and 10 headlines to post in the widget. Then just click “Add to site”, choose which social networking platform you’d like to use (currently a very limited selection), enter your log-in info for that page, and it’s posts automatically for you. I created an “Innovation News” widget with the top 10 innovation headlines of the day from the New York Times to post to my blog (you can find it in the sidebar on the right-hand side of this page) and to my iGoogle page.

What I love best about the widget is that it will be helpful for my blog readers and many of them also work in or are interested in innovation. It’s also very useful to me to get a quick daily snapshot of what’s happening in the innovation field. (When I boot up my computer in the morning, iGoogle is my first log-in.)

A few improvements I’d make: 
1) allow for greater customization. For example, I want to pick and choose with more discretion. I always read three NYT columnists: Kristof, Friedman, and Krugman. I’d like to see the top story from the arts, business, health, and world news sections, the innovation article of the day, the Magazine cover story, and a cartoon.
2) make the widget available for more social media platforms. I’d like to post it on my Facebook page and add a link to that widget to the signature of every email I send.

Create your own New York Times widget at http://www.nytimes.com/services/timeswidgets/
Christmas, holiday, technology

A Happy Holiday Smile Box featuring Kenneth the Page

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communication, culture, language, technology

Acronym City

Ever have a conversation with someone, in English, and then all of a sudden feel like you’ve stepped into a foreign land without moving from where you are? My friend, Kelly, has the wonderful quality of being friendly to EVERYONE. On occasion this will get her into trouble, like one recent night at Joshua Tree. 


She was speaking to a guy at the bar (she dubbed him “Jersey Johnny” as his two favorite subjects of conversation were himself and New Jersey) who was there with his friends, though seemed much more interested in Kelly than in his friends. To be honest, she thought he was a bit of a jerk, but given her inability to be anything but friendly, she kept talking to him. He was going on and on about another party he was supposed to go to. “So then why are you staying?” Kelly asked. He leaned over to her and quietly said, “Well, I have some IOI here and I want to see what happens.” Huh? 

Kelly though that my constantly-connected life would leave me well-versed in this type of acronym speak. Nope – this is a new one for me. Jersey Johnny went on to say that he felt some of the other girls in the bar were checking him out so he wanted to see if any of them might make a move – he had Indications of Interest (IOI) from them. 

Now this story left me ROTFLOL (Rolling On The Floor, Laughing Out Loud – one of the favorite sayings of my friend, Lon) though prompted me to consider all of the ways we develop and re-develop language, and how confusion could arise by not saying exactly the words we intend. For example, Kelly could have thought Johnny meant “Internal Operating Income” or “Index of Irritation”. You see how easily this whole speaking-in-acronym thing could backfire?

So how wide spread is this possible acronym confusion, and how are we supposed to sort it all out if these handy little time-savers are creeping in to pick-up lines at bars? Fear not – there is an on-line acronym dictionary with thousands of common and not-so-common acronyms. (What we might really need is an iPhone app to whip out at a moment’s notice, as evidenced by Kelly’s situation with Jersey Johnny.) NFW, you say? LNKO, folks. This could be MC for your social life, particularly those of you who are into OLD. I am N/J – you really cannot take these suckers out of context, lest you could end up with a BFM on your hands. 

Here are a few common acronyms whose confusion could have dire consequences:
WTF – Welcome to Finland!, Wild Turkey Federation, What The Frick (polite version)
HOTD – Hottie of the Day, Hair Of The Dog, Head Of Train Device
BFF – Best Friends Forever, Black Footed Ferret, Buffered Flip-Flop 
STD – Sexually Transmitted Disease, Save The Date, Safely Tolerated Dose 
BFD – Big Frickin’ Deal (polite version), Big Fat Disclaimer, Burger Fries Drink
 
And if you’re wondering “AYS?” with all these acronyms, the answer is “YBBI”! 

books, literature, technology, writing

Virtual Bookshelf

This week I finally purchased a set of bookshelves from Crate & Barrel that I’ve been coveting for a year. They display my books so beautifully that they’ve become a piece of art. I took a stroll past the shelves this evening, admiring my skills of putting together 9 straight pieces of wood with an Allen wrench and a few screws. I realized that these books aren’t just a collection of reference materials or thought-provoking stories. They are a diary of where I’ve been and interests I’ve developed over a number of years. They are beloved childhood memories and reminders of very long nights spent in a library, pouring over their pages, while in school. Some are like old friends that I visit again and again for guidance, for strength, for inspiration. 


This morning  read David Churbuck’s post about the virtual bookshelf. He loves his Kindle, though he worries that it’s destroying perhaps the greatest joy of literature – sharing it. Lending books to people, swapping them with one another, and then discussing their merits. He questions the selfishness that we embrace with our new electronic devices. 

That set me to thinking about how we might combine technology and literature in a win-win, rather than consuming one at the jeopardy of the other. This idea is particularly poignant to me because of a fiction piece I am working on that revolves around this very idea – a children’s story that I began after taking a stroll through one of the increasingly rare used book stores in New York City. I love my local Barnes & Noble, though there is something magical in the mustiness of those bookshelves that contain texts far older than me. There is history living in those shelves – those books represent pieces of people’s lives, the same way that my books represent mine. 

I don’t have any good answers for this conundrum of technology co-existing with literature, though its a question I’ll be considering in the days and years to come. I’d love to hear your thoughts and comments if you’d like to share them.     

art, education, family, friendship, music, possessions, technology, wealth

Taking stock of what I’ve got

This month, Real Simple Magazine ran a column by author Merrill Markoe who wrote the books Walking In Circles Before Lying Down and The Psycho Ex Game. Hmmm…I don’t recall ever meeting her though it appears that she has her finger on the pulse of my life. Most of my ex-boyfriends aren’t psychos per say, though a few of them have turned out to be so odd in the end that I am left scratching my head, wondering what I ever saw in them. But I digress…


Merrill’s column details the fires in Malibu, California last year when she had to nearly evacuate her home and grab a few precious belongings to pack in her car. She considers what the belongings she chose to save say about her and her values. She is a deeply witty, self-deprecating writer – my favorite kind! – and her column had me thinking about what I’d take with me if I could only pack up a carload of belongings.

There are the items that must go with me without a doubt – my phone, my Mac, my external hard drive, my digital camera, my IBM laptop (merely because that machine saw me through my two years of graduate school for which I am intensely grateful), my ipod, the jewelry box my mother gave me, a handful of photographs, particularly those of my grandmother and one of my brother, sister, and I when we are all little and playing in my grandmother’s backyard. 

If there’s room, I’d stash all of my books and take them with me though if I can only have a few, I’ll take Me Talk Pretty One Day autographed by David Sedaris telling me that he’s so proud of me (though I have no idea what for), Bird By Bird by Anne Lamott, Nelson Mandela’s Long Walk to Freedom, Three Cups of Tea, my autographed copy of Moving to Higher Ground by Wynton Marsalis, Dreams of My Father by (Future President) Obama, Hotspots published by Conservation International because it was signed by all of my friends there, A Reason for Hope by Jane Goodall, Women Who Run with the Wolves, Orbiting the Giant Hairball from my former boss, Bob Giampietro, who taught me how to thrive in a corporate environment, 700 Sundays by Billy Crystal, and Yoga: Poetry of the Body because one of my very favorite essays, “Winter” by Nina Zolotow, is in there. No fiction book made the cut…hmmmm…..what does that say?

I’d love to bring along my grandmother’s rocking chair and sewing machine though that may be a bit ambitious given their bulky size. I’d definitely grab the knit shawl my mom made for me for my birthday, the teddy bear I bought for my grandmother while I was in college (she sat on the couch watching TV with that teddy bear every day up until she passed away because she said it made her feel less lonely.) I’d take the heart-shaped ornament with the word “Sister” inscribed on it, given to me by my sister at her wedding.

My Snoopy Snowcone Machine, in the original box, is a must-have as is a framed painting of a woman dancing with a rose given to me by Kaye Ballard. I’d also snatch the two water colors I purchased in Prague just after September 11th on my first trip to Europe. My poster of Sunset Boulevard signed by Petula Clark needs to come with me, as does the watercolor I painted that is a replica of the last greeting card my grandmother sent to me before she passed away. 

Cruising into my kitchen, I’d snag my crockpot, deluxe blender / food processor, and two magnets that read “Be Nice or Leave. – Thank You” and “Good girls go to heaven. Bad girls go everywhere” (A classic!). Everything else can stay. 

Bathroom – not much I’d salvage in here except my Sonicare toothbrush, my Dr. Greenfingers First Aid Kit, the purple vase from my dear friend, Blair, and my birth control (that stuff is EXPENSIVE!)

On my way out the door, I’d grab my black leather jacket, the purse my mom made for me that earns me a multitude of compliments every time I use it, a scarf my friend, Amy, bought me in Paris, my favorite jeans, my lockbox of important papers, the Chinese silk robe given to me by Petula Clark (I’ve never worn it though it serves as a reminder to me of what a true class act that lady is), my Tibetan prayer beads that hang above my front door, my swimming goggles that I learned to swim in just after my 30th birthday, the tiny birdhouse wind chime my mom gave me when I was in college, and the Coach leather bag I take to work everyday. And three more pieces of art – one of orca whales that I purchased on a solo trip to Alaska, the cloth painting I purchased in Soweto, and the painting of a monster in the forest given to me by the Crayola Factory. If there’s any more room, I’ll grab my two diplomas – the very small one from Penn and the very large one from UVA. Oh, and my passport.       

If our most prized possessions are a reflection of our values, what does this jumbled list say about me? Well, clearly there are a number of strong women who have made a significant impact on my life, particularly my mom and my grandmother. I deeply value my travels and education, and want to be surrounded by reminders of those experiences. I care about the environment. Art is a source of inspiration for me. And when it comes to appearance, I care only about the bare essentials (meaning, I’m most concerned about my teeth. These suckers were expensive and paid for by my Uncle Tom when he footed the bill for my braces. I think of him every time I look at my teeth, which is many times a day!) Technology is a big part of my life, and my life is easily transportable. I value my career. 

When I look around my apartment at what would be left after all of my favorite possessions are gone, I see some furniture, clothes, some small appliances. Though not much else, and truly all of that stuff is easily replaced for a very small amount of money. I guess I have weeded the garden of my life, stripping away nearly everything that is not essential. For one thing, I live in a 400 square foot studio. Though more importantly, I did cut back significantly on my possessions after I graduate school because I could only afford to take two car loads worth of items I could carry myself. (Movers and moving more items than that was cost-prohibitive for a recently graduated student moving to New York City without a job offer in hand.) Everything else had to find a new home in Virginia. It was an exercise in taking away all the non-essentials so the essentials could speak, and be saved. 
finance, media, news, newspapers, technology, youth

The Big Money

With the markets in turmoil, it’s easy to think that the sky is falling. For many, jobs are being lost, retirement plans postponed, and savings and investment values plummeting like lead balloons. All this unrest is yielding one very positive result – the growing interest and understanding about the financial system by very young people in this country.

Slate.com, the witty if conceited and sometimes down-right nasty, has launched a new site to cater to the Facebook set interested in keeping up with the business news of the day, provided its packaged up in their language. The Big Money is a bit short on slick design, though the content is intriguing. They’re covering all the major topics like the collapse of Lehman Brothers and the purchase of Merrill Lynch by Bank of America, with some other interesting, timely, and generation X- and Y-targeted info like a socially responsible investing guide.

Viewed side by side with publications such as The Wall Street Journal and the Financial Times, The Big Money clearly goes after breadth over depth, though if they’re trying to attract younger generations this is the path of least resistance – give them a surface understanding and allow them to dig in deeper where they deem necessary and interesting. Don’t overwhelm them because they’ll tune you out, and give them just enough information to be conversant around the office about today’s top stories. The goal is to raise their awareness of the financial shifts happening today that are sure to have huge impacts on their lives for decades to come.

The Big Money is a publication that has clearly done its homework, knows its customer, and knows who they are, and more importantly who they aren’t. No brand can, or should, be all things to all people. The Big Money seeks to turn this latest economic downturn into a learning opportunity for very young adults that will build their lifelong interest in their financial well-being. If that’s the case, then mission accomplished.