Category: experience

experience, GEL conference, gel2008, innovation

GEL2008 – making time for special moments

Christa Avampato

There are a pile of posts just waiting to be written about my experience at the GEL conference. They will be coming shortly. There are a few points that I think are worth making in a separate post.

I have never been to this type of conference – it’s not focused on a particular industry, but a particular aspect of every industry. Good (G) Experience (E) Live (L). From the first female film maker in the UAE to the Chief Innovation Officer at the Cleveland Clinic to a Brew Master, this conference was filled with speakers and participants that are all interested in making time for and creating special moments for employees, for customers, and inspiring others by reaching out and sharing the stories. This is particularly interesting to me because of my early career in theatre, which was very much focused on experience and taking people out of their element by sharing a story with them.

The first day of GEL2008 was filled with different activities to choose from – I chose the game of Werewolf and a trip to a farmstead cheese farm in NJ. And then Day 2 had a slate of speakers, most of whom I had never heard of. I walked away inspired and energized. I felt like the creativity of the world was buzzing all around me. It was empowering, and made me believe that there is no end to the extent of the work and impact that impassioned people can have.

Posts to come on the speakers…stay tuned.

experience, proust, questionnaire, writing

If I were Proust

Christa Avampato

I am a devote Vanity Fair reader. My favorite feature in the magazine is the Proust Questionnaire put to a variety of celebrities. http://pagesperso-orange.fr/chabrieres/proustquestionnaire.html is a link to an on-line version. Give it a go! Below are my answers:

Your most marked characteristic?
The fact that I am so tiny in stature and yet so large in personality

The quality you most like in a man?
Courage, the ability to laugh at himself, intelligence, and concern for others – people and animals

The quality you most like in a woman?
The ability to carve her own path and not allow others to put her into a box she does not want to be in

What do you most value in your friends?
honesty, loyalty, and humor

What is your principle defect?
I am incapable of hiding my feelings regardless of situation

What is your favorite occupation?
Writing

What is your dream of happiness?
Life-long love

What to your mind would be the greatest of misfortunes?
To die with the music still in you

What would you like to be?
A world adventurer

In what country would you like to live?
Any one with a government that has respect for life as its guiding principle

What is your favorite color?
Green

What is your favorite flower?
Lillies, sunflowers, and lilacs

What is your favorite bird?
Hummingbird

Who are your favorite prose writers?
Those brave enough to tell their stories with honesty and grace, without ego or self-pity

Who are your favorite poets?
Frost, Emily Dickinson, Maya Angelou

Who is your favorite hero of fiction?
Harry Potter

Who are your favorite heroines of fiction?
Alice from Alice in Wonderland and through the Looking Glass

Who are your favorite composers?
Nino Rota and Vivaldi

Who are your favorite painters?
The French Impressionists, Brian Andreas, Georges-Pierre Seurat, Johannes Vermeer, Alexander Calder, Joan Miró, Toulouse-Lautrec, and Picasso

Who are your heroes in real life?
Those who meet life with an exuberance that benefits humanity

What is it you most dislike?
dishonesty, irresponsibility, laziness, and those who take advantage of the kindness of others

What natural gift would you most like to possess?
To freeze time so I can enjoy happy moments for just a bit longer

How would you like to die?
Happy

What is your present state of mind?
Forward-looking

To what faults do you feel most indulgent?
inability to resist chocolate-covered donuts

What is your motto?
There is no time like the present

The picture above can be found at http://www.mercantilelibrary.org/groups/images/Marcel-Proust-1.jpg

experience, movie

Learning from Charlie Wilson

Christa Avampato

Christmas night I went to see Charlie Wilson’s War with my mom. We both loved the movie. All of the Golden Globe nominations are quite well-deserved. The most poignant point in the film came at the very end with a quote that helped me to apply the lessons of Charlie Wilson to my own life.

After all is said and done, Charlie Wilson is credited with saying, “These things happened. They were glorious and they changed the world. Then we f***ed up the endgame.” He’s right. The United States spent about $500,000,000, and then matched by the Saudis for a combined totally of $1 billion to aid the mujaheddin and defeat the Soviets. Once the Soviets were defeated, the country of Afghanistan was in shambles. We could scrape together half a billion dollars for ammunition and weapons though we couldn’t come up with $1 million dollars to build schools. As a result, the young population of Afghanistan grew poorer and angrier. The result was what we see today, and try as we might to deny it, we are at the very least partially to blame. We cared about winning the battle though not about winning the war, and as a result, we’re still fighting. The seeds of our problems today in that area of the world were planted by our own actions in the 1980’s.

This quote at the end of the movie made me consider how I look at situations in my own life when I put up so much energy and effort at the start and then question whether or not to put forward another small amount to complete a job in the best way possible. I am in no way suggesting that any aspect of my life is even remotely close in gravity to what the U.S. faced in the situation that the movie captures. That would be absurd.

What’s worth considering is whether or not we consciously acknowledge that we are in the game for the long haul. Are we willing to see a project through to completion to make sure that it is done as well as possible? Are willing to do what it takes to protect our investment of time, effort, and heart? If yes, then proceed. And if not, then maybe it’s best to not even begin and place our energies elsewhere.

The photo above can be found at http://www.worstpreviews.com/images/photos/charliewilsonswar/charliewilsonswar3.jpg

experience, intelligence, work

Get down to wise up

Christa Avampato

“It’s not that I’m so smart, it’s just that I stay with problems longer.” – Albert Einstein

We spend most of our life dashing around, especially during the holiday season. Parties, meetings, errands, and the endless circuit of email to phone to internet to TV and back again. I’m not convinced that this dexterity at multi-tasking is a good thing. Of course, I say this as I eat my lunch, read a magazine, check my email, and write this blog post. There are numerous scientific reports being released now with the theory that multi-tasking is ruining our ability to think clearly.

We look to people like Einstein as a genius, and to be sure, he was. I do not in any way mean to take anything away from him. I am a great admirer of his works, and have read several biographies on him. When I was 18 I wanted to go to Princeton so I could somehow develop my own inner-Einstein in the very place where he did so much important work.

In all of his glory, he has these quotes like the one above that just bowl me over. Was Einstein brilliant because of his enhanced natural ability? He claimed no. He took the time to wrestle with problems and complications in the world around him, and then formulated ways to make sense of them. Literally, when he came across a problem, he sat down (or went on one of his famous walks) and thought. Toward the end of his life, he hired a scribe to follow him on his walks and jot down things he’d mutter to himself so that he could later sit with the notebook and piece together the thoughts.

I’m not suggesting we run out and hire scribes. One, it’s probably prohibitively expensive, and two, it just looks plain weird unless you are some recognized genius like Einstein. What we can do is sit down and breathe. In our rush to do everything quick quick quick, onto the next thing, hurry up, we gotta go, my to-do list is growing every millisecond, etc. we are losing perspective. We are losing our ability to reason and thinking through challenges and choices.
We all have an inner-Einstein. The question is whether or not we will take the time to listen to him.

The picture above can be found at http://www.brainboomer.com/.

business, career, change, creativity, discovery, dreams, experience, Google, innovation, society, technology

Get your head in the clouds

Christa Avampato

I spend about 8 hours on my computer, and roughly 10% of that time belongs to some Google application. I stand in awe of a system that can pull up exactly what I’m looking for, regardless of how obscure the subject, in a fraction of a second. Until today, I had resigned myself to the fact that there was some magic Google elf pulling the info for me. I have confirmed that not only is there an elf, there could actually be a million of them out there in the Googlesphere, known increasingly as a “cloud”.

While it focuses on Google and one engineer’s story, Business Week’s cover story this week talks broadly about how our information world is increasingly being built upon this idea of clouds, a group of hundreds of thousands of computers that are all bolted together to store massive quantities of data. While many companies are struggling this holiday season to stay afloat, Google is contemplating world domination of information. Their mantra can be described as “Whatever you can dream, dream it bigger.” Imagine being at a company that tells you you’re wildest dreams are too small, and that you need to formulate projects that are far more outlandish than even your wildest expectations.

There is a lesson in this wild dream making: every dream can be broken down into very small pieces that can be handled by individual “cloud elves” and then aggregated to get you exactly to where you need to be, all in about half a second. And there is no finite number of tasks. The possibilities are truly endless.

While many companies are in the mode of tempering expectations, pulling in spending, and plummeting morale this holiday season, Google is doing the exact opposite. They are determined to fly high and make sense of the massive amount of knowledge out there. They are so optimistic about what they are capable of accomplishing that they feel these clouds may ultimately push the limits of human imagination. Talk about a tipping point! We have been told for centuries that the human imagination is the most powerful tool on Earth – is it possible that when we pool our imaginations together, we can build something larger than our own sense of creativity?

One last astonishing thing about Google. In all of its success and dreaming, they maintain a public humility that is staggering. They are absolutely fearless when it comes to failure so long as there is learning involved. Their CEO, arguably one of the most powerful and wealthiest men on the planet, sits in a cubicle and moves around from building to building so as to interact with different people at all levels of the organization. And he responds to emails from people at all levels at a unbelievable rate. He is respectful of people’s time, both on and off the job. With someone like this at the helm, it’s no wonder that Google believes in defying limits.

The Business Week article can be found at http://www.businessweek.com/magazine/content/07_52/b4064048925836.htm?chan=magazine+channel_top+stories

The picture above can be found at http://www.businessweek.com/magazine/toc/07_52/B4064magazine.htm

business, career, creativity, education, experience, innovation, school

Something is blooming in the state of Denmark

Christa Avampato

I work for a toy company and we are always watching what’s happening in Denmark, mostly because there is such a rich history of play there, spurred on by a little company called Lego. Toys aren’t the only innovations they’re making. There’s something so wonderful happening in the world of business education in Denmark that it almost makes me want to go start my own b-school based on this model.

On one of the Business Week blogs, I learned about Anne Kirah and the 180°academy, a business school that seeks to mesh creative thinking, design, and business in one curriculum. Kirah is convinced that this approach will help keep the Danish economy in tip top competitive shape. And Kirah is very convincing.

The 180°academy’s goal is simple: innovation. She argues that doing what we know best won’t help us be better tomorrow. The whole idea is to break people of their comfort zones so that they can be comfortable anywhere in any situation. Kirah herself is an anthropologist by training, and as such is incredibly focused on human behavior patterns and cultural shifts. Best of all, she is able to apply what she’s observing in order to monetize it to a business’s advantage.

The school has corporate buy-in at the very highest levels. They believe in value of foreign immersion throughout the education process. For about half the cost of an American education and asks the each student commit to conducting an innovation project at their employer using all of the tools taught to them in the program. Kirah is concerned with having a complete mash-up for a student body and a faculty. She believes in bringing together as diverse a population as possible in order to have them draw on one another’s talents.

Very simply, Kirah is changing the paradigm of business school education. She is innovating to the extreme. She thinks different and as a result, may help all of us in business think different.

Take a look at the full article: http://www.businessweek.com/innovate/content/dec2007/id2007125_072960.htm?chan=innovation_innovation+%2B+design_innovation+strategy

anthropology, creativity, experience, history, innovation, language, New York, society, technology, trend

Words on the street

Christa Avampato

I am fascinated by language. My dad spoke six of them. While I didn’t inherit his ability to learn language, as is evidenced by my sad attempts at French, I did inherit a love of hearing different languages and dialects. I particularly enjoy studying how a language truly shapes a culture and national behavior patterns. And the dynamism of language allows it to reflect societal trends.

It’s no wonder that my recent discovery of Urban Dictionary, http://www.urbandictionary.com/ , brought a smile to my face. The more tech-saavy readers of this blog will think that I just now have emerged from the dark ages. I fear that this is proof that my long, slow slide from hip, urban chick to crusty old broad may have finally begun. Nevertheless, I think this may also be a new find for some of you, or a refresher of knowledge gained long ago, so it is worthwhile to post the link.

Those out of the know may be asking, “So what is this urban dictionary all about?” It is a slang dictionary that is based on user-generated definitions. Literally, it is helping to define this quickly evolving world around us. And then there is a feature that allows the community members to vote on the definitions added. For example, “wOOt” is top of mind on Urban Dictionary today. It means “an expression of joy”. 3106 people give this definition a thumbs up. 565 shot it down.

The other cool feature that I love is that community members are recording the history of these words. From many definitions, we can learn where words come from, their original use, and how they’ve been adapted to become more main stream. So not only is this a dictionary, it is an anthropological history book. I’m so excited about this, it’s hard for me to sit still!

“WOOt” was recently voted word of the year for 2007 by the dictionary gurus at Merriam-Webster. Facebook was the runner up. In years past words like “google” and “blog” have received the top word honor – not a bad track record as these words are now commonplace in daily conversations. Is “wOOt” destined for this type of fame and recognition? Unclear. But it’s found its place in the American lexicon and I’m all for anything, or any word for that matter, that spreads joy.

experience, Mark Hurt, Phil Terry

Have a Good Experience

Christa Avampato

I recently attended the book launch of “The Landmark Herodotus”, a new edition of the ancient text edited by Robert Strassler. The event was put on by Good Experience, the dynamic duo of Mark Hurst and Phil Terry. I joined the reading group to get through this text, which begins in March, and was recently poking around on Mark’s blog: www.goodexperience.com/blog.

I’m recommending the blog to all my friend for good reason: it provides concise, well-written information that helps you become more aware of your own experience and the experiences you create for others. In this effort, Mark is incredibly generous in providing kudos to companies and people who are entrenched in the pursuit of good experience and delivering results.

One such find is his post “Three websites to be thankful for” which includes links to http://www.freerice.com/ and http://www.dailygood.org/. One is a trivia game that helps in world anti-hunger efforts and the other is a daily post of good news happening in the world. Both are home runs. I hope you’ll check them out, and log into Mark’s blog!
creativity, Darden, experience, New York

Disconnect / Reconnect

Christa Avampato

Disconnect / Reconnect

My Darden email address is being deactivated tomorrow. I didn’t anticipate the emotion that would come along with this. I took my laptop to the helpdesk and Randy helped me to back up all my old files and emails and then I went off of the domain. The background picture on my laptop changed to a generic windows photo of that grassy knoll. I got the chance, again, to start over. A new electronic slate.

There have been other last minute errands to do as I disconnect and prepare to leave Charlottesville. I went to Comcast Cable and turned in the form to take my name off of the account. I’ve taken down all of the pictures from my walls. I’ve rented a mini-van to drive my things to a storage unit that I’ll rent as I search for my own apartment. Couch is gone, bed is gone, and dining table and chairs are gone. Even the rugs and bookshelves have been sold. A new slate at home.

Soon the pictures of our class that have been in the hallway for two years will be taken down and replaced with those from the class of 2009. Our mailbox name tags will be tossed away. Someone else will be renting our home and living in my sunny bedroom. I went to JavaJava today, my favorite coffee shop in town, and saw the owner. He asked me to please find my replacement so that he could keep the steady stream of income I’ve provided to him for the past two years. I said I’d do my best. I’ve had to say “good-bye” and “see you later” to friends every day as their leases run out and they begin their journeys to new homes in new places across the world.

The Ying and Yang movement of the world even applies to moving. So as I say good-bye, give away belongings, change over accounts, I am setting up new connections. A new roommate for the summer as I rent my friend Anne’s sublet. The opportunity to see friends of mine back in New York that have not been a part of my daily life for years now. I’ll see my family more – my main motivation for moving to New York. One of my professors has made a connection for me with a theatre producer in New York that I have never worked with. I have coffee meetings with friends of friends who are also relocating to New York. And I’ll be back in my city, the only place I have ever felt at home. While it may be different in many respects – new restaurants, stores, high rises – so much of it stays the same. My friend, Nathan, upon seeing New York for the first time last fall was fascinated by it because of its many icons that he had only previously seen on TV or in movies. These icons are old friends to me – comforting familiarities as everything else around me changes.

I sold my dining table and chairs at a deep discount to an interesting woman who saw my posting on Craig’s List. She just bought her first home. She and her boyfriend of 7 years have just separated. As they were separating households she looked around and realized that none of the big items in the home, furniture, etc. were hers. She had spent almost 7 years living among someone else’s things. We figured out a way to strap the dining table to her car’s roof rack and she drove off with it to her new life.

I gave my bed away to a woman in Charlottesville who was coming home from Iraq and she had no money to set up a bedroom for him. We maneuvered the mattress set down my narrow, windy stairway and with the help of a friend’s pick-up truck, she was able to have the beginnings of a room for her son as he readjusted to his new life.

As we clean out remnants of our old life, other people can use those pieces to create something new for themselves. I’m excited to see what remnants I will find in New York, what people I will meet, that will help me to build something new as I disconnect, somewhat, from one place, and reconnect to my old home.

cancer, experience, family, health, mother

Quick Conversations

Christa Avampato

Why does a burning platform need to emerge before we adopt change? I wish it didn’t take life altering events to help me get my priorities in order. I wish I could always find what Alec Horniman, one of my professors, calls “a clearly perceived better way.”

I am always amazed how the shortest conversations have the most incredible impacts. I spoke to my mother recently and the conversation went something like this:
“Well, I’m glad everything’s going well.”
“Thanks, Mom. I’m going to run into Mellow Mushroom to play trivia and eat some pizza.”
“Okay. I just wanted to tell you one more thing…..They found some abnormal cells in my mammogram.”
“Are they going to test them to find out what is abnormal about them?”
“They already know what “It” is.”
(Long pause)
“Are you telling me you have breast cancer?”
“That’s what “It” is.”

I capitalize “It” here for a reason – I have a lot of respect for cancer, for its power to change how we look at the world. I can’t think of a six letter word that has ever had a more immediate effect on me. There have only been a handful of situations that have truly altered the way I perceive my future – 3 to be exact. This one tops the list.

I blinked, and my life was different. In that moment, I had no words despite my usual gift of gab. My only thought was, “I want my life to go back to the way it was less than a minute ago.” I know now that it never will.

Yes, I will worry more. Though I idolize mother for her strength and courage, I am forced to recognize that she is not immortal. However, I have found that there are many more good things than bad that come from this situation. I will be more grateful for time with my mother. I will criticize less and praise more. I will forgive and forget in a way that I have never been able to before. I will be even more conscious of how short life is, of how important it is to do what I love everyday – in both my personal and professional life.

I have set a record for the number of times I have apologized to friends and family for not returning their calls or emails more quickly. My excuse is always, “I just don’t have time.” In actuality, I do have time. We all have time; we just make choices about on what and on whom to spend it.

It is as if my life has permanently found a home under a magnifying glass – everything, the good and the bad, are amplified. The highs higher and the lows lower. Maybe this is better than simply existing in a world that is even-keeled. Those highs and lows do make the game more interesting.

My friends have been incredibly supportive, and I am very grateful for them. Their obvious first question is always, “Is your mom going to be okay?” Usually I answer, “I hope so.” The other answer, the one that’s almost always impossible to articulate is, “I don’t know.” Truthfully, we never know. From one moment to the next, life twists and turns in ways we never expect, and often does so at break-neck speed. I blinked, and my life was different. And that’s not always bad. Things that don’t scare you to death will scare you to life.